The Ritz-Carlton, New Orleans

Starting at

$ 384

TripAdvisor Review

Based on 3664 review

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The Ritz-Carlton is a 14-story 5 star property located in the French Quarter's Canal Street Streetcar Line, 1 block from Bourbon Street, 8 blocks from Harrah's New Orleans Casino, and 1 mile from the Louisiana Superdome. The Ritz-Carlton, New Orleans, features local specialties at the signature rest...

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Property Info

The Ritz-Carlton is a 14-story 5 star property located in the French Quarter's Canal Street Streetcar Line, 1 block from Bourbon Street, 8 blocks from Harrah's New Orleans Casino, and 1 mile from the Louisiana Superdome. The Ritz-Carlton, New Orleans, features local specialties at the signature restaurant, M Bistro. Nightly jazz shows and cocktails are featured at the Davenport Lounge. This smoke-free hotel also offers a spa, a 24-hour fitness center, and a pool. Other hotel amenities includes tour assistance and a gift shop. With a computer station, 24-hour business center and 35,000 square f...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

GymnasiumLaundryMultilingual teamTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aConciergeConciergeTowels and bed linenTowels and bed linenTowels and bed linenTowels and bed linenConciergeBikes availableTowels and bed linenConciergeSpaConciergeTowels and bed linenDining areaBikes availableTowels and bed linenNewspaper standConciergeConciergeClothes dryerElevator
several
Elevator
Transport options
Parking
Reception services
Safe boxNewspapersConcierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2258

  • Very Good

    787

  • Good

    351

  • Reasonable

    190

  • Bad

    78

Travelers profile
  • Business

    984

  • Couples

    1354

  • Solo travel

    103

  • Family

    549

  • Friends getaway

    347

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Didn’t live up to hype….

Reviewed 2 december, 2021

I had high expectations for staying at The Ritz Carlton - where Ladies and Gentleman serve Ladies and Gentleman - only one valet car member, no one opened the door each time you exited, and the room was okay, the large TV was nice, the shower was nice, but it wasn’t as clean as I had hoped. Hair, dust, and didn’t smell fresh. There was also a roach - which I’m from FL I get it, but it just grossed me out. Plus side - elevators were quick, bathrooms very nice, and food excellent.

kimberlycV3985LK

Nice Ritz Experience

Reviewed 28 november, 2021

My family of 4 stayed at the Ritz for 3 nights prior to Thanksgiving. The hotel was already decorated for Christmas. We booked two rooms and asked for those to be connecting. Everything went smoothly. Our rooms were available well before check in. The rooms were connecting. We were in entry level category rooms. Our King room was on the smaller side - but our daughter's room with 2 beds was huge. These were corner units. The room with 2 beds looked onto Canal Street but we had a very quiet sleep every night. I have no complaints. The gym, while hot, had 2 Peloton bikes. Also while we were there - they added new exercise equipment. There was always a taxi out front and both Uber and Lyft were there within 5 minutes. Housekeeping came every day, and turn down service some nights. Each morning there was coffee in the lobby. We asked for and were given a 2pm check out for one of our rooms. While they never acknowledged our Bonvoy status, that wasn't a concern for us. The rate was very good, the service was attentive and the hotel was clean. I have no complaints.

Toni H

Great stay!

Reviewed 26 november, 2021

Right off the bat the location is perfect!! Close to the French Quarter but tucked a little away from all the craziness. What really stood out was the service! Everyone was friendly and eager to help. Great service at the front desk, Davenport Lounge and the restaurant. We really enjoyed the Lounge. Great music, food and drinks. Prices were very reasonable!! Surprisingly they served the best beignets we had the whole trip!! And I need to give them 10+ stars for going above and beyond. I forgot a purchase I made in the gift shop. A simple text to on the Bonvoy chat and they mailed it to my house for free! I’m impressed!!!

maddis_12

Not for me and no bonvoy recognition

Reviewed 18 october, 2021

i had booked a 4 night stay with my girlfriend.. she hadn't stayed in a Ritz before and I had bigged it up but I had never stayed in this Ritz before. First it's not a patch on any other Ritz I've stayed in in terms of service or room quality..she couldnt understand what the fuss was about or the high Tripadvisor rating . nobody asked to take luggage, no pool(lap pool), and it was politely referred too as reminding of a retirement home. On the plus side the bar is very nice but the rooms are new but incredibly mehhh.. I'm also a titanium elite and there is no perks at all in this hotel.. no breakfast or lounge access. So be warned any folks expecting recognition of status here they do zero. If I had of known I would never have stayed. Got a very basic upgrade to french quarter view and the hotel was far from at capacity.. We checked out after one night cutting our stay short and moved elsewhere.. lesson to management if service or recognition had of been on point which would have cost the hotel zero extra I would have not checked out early..

CelticHouse2018

Go to the Ritz when you’re tired of morons in NOLA

Reviewed 9 october, 2021

In my recent experience, there are about four civilized locations in New Orleans: the Ritz Carlton, Mr. B’s, Drinkery Bourbon St, and Frenchmen St. The rest of it is just chaos as of October 2021. Ritz bar is comfortable, with great service and live music in the weekends.

mjgipper