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The following services and amenities are available, but with **reduced service**: Breakfast.The following services and amenities are currently **not available**: Complimentary Evening Social, Fitness Center, On-site Restaurant(s), Room Service.Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets (including Corner Pantry); daily $10 self-parking credit. Welcome to Embassy Suites by Hilton New York Manhattan Times Square. Soaring 39 stories, the hotel is the place to se...More details
Check-out ends at: 11:00
We will be back
Reviewed 15 january, 2022
Stayed a weekend on points this time around but will definitely be back. Location is convenient to all of Times Square. Got upgraded and the room was ready early for us. Their Garage is on 36th (found that out a little too late, while checking in I got a $115 parking ticket). The room was smaller, clean and fresh. They have a managers (drinks and snacks) special daily 5-630pm. Full breakfast buffet with omellete station and offered us a $25 credit per day in their on-site store. The staff was friendly and responsive to all of our needs. Enjoy!
Reviewed 14 january, 2022
We had a great stay, the location is very convenient and the complimentary breakfast was great! The only thing I would argue is that we had to wait a while to check in in the beginning and they failed to tell us that our card wouldn’t work since we made two separate reservations. But overall I enjoy staying here. We have stayed in the same location twice now.
Reviewed 13 january, 2022
The room was not clean all day, the general cleanliness was poor, we bought shampoo and toilet paper during our stay! We asked for cleaning but unfortunately without any results! I think during the reservation they should advise if the cleanliness is an extra!
Good hotel but...
Reviewed 11 january, 2022
We were traveling as a family and found the rooms te be of resonable size, breakfast ok, location good. But the service level on this establishment is low, we had to remind the reception 3 times before getting our rooms cleaned, even if their service offer says that rooms will be cleaned after the 4:th night, we had to wait until the 5:th night. The reception does not give the feeling of caring for their guests, and when ordering a car to take us to the airport no one told us that it required cash to pay for the ride, which forced me to hunt for an ATM at the airport.
Reviewed 10 january, 2022
Never explained what they were for or what I was entitled to. Did not use internet or phone survive from hotel. Research fees, other hotels says you can get restaurant or pantry credit. None was offered