TripAdvisor Rating
Based on 689 reviews
See all**Property Location**.Located in New York (Manhattan), Four Seasons Hotel New York Downtown is a 4-minute walk from The Oculus and 5 minutes by foot from National September 11 Memorial. This 5-star hotel is 0.5 mi (0.8 km) from One World Trade Center and 0.5 mi (0.9 km) from Wall...
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Outstanding service, well worth the price tag
I stayed here pre-covid in 2019 for 4 non-consecutive days. The room was immaculate, the service was detailed, and the staff were fantastic. As I was expecting a conference call, I asked about internet, the front-of-house staff detailed the 2 options available and bid me to test out the free service first to see if it was sufficient -they also offer a premium, much faster service at additional cost - however, the free connection was fast and I had not issues. Staff members exceptional in their eye for detail and I was impressed by the personal service they provided upon my repeat visit. Concierge staff took care to remember your name, luggage storage preferences and the like.
Great location for an excellent Four Seasons
We had a great & comfortable stay at this Four Seasons Hotel at a perfect location in Lower Manhattan. Easy to walk to various places and the subway/taxi is always nearby. Our rooms were clean, spacious and well appointed to the standards of a 5 star hotel. Try to get a room higher up. Not too much noise coming in from the streets though. Roomservice was fine & swift. Excellent breakfast in CUT by Wolfgang Puck as was lunch & diner. Friendly and welcoming servers. Great to notice that the big-eye tuna tartare was exactly the same (and just as tasty) as the one being served in their sister Restaurant CUT by Wolfgang Puck in MBS in Singapore. Definitely recommend to stay here.
Luxurious, clean, and convenient
Loved my stay at the Four Seasons Downtown. It's one of the better luxury hotels I've stayed in due to little details that made the stay better (electric mirror in the bathroom, slippers, etc). It's super close to the 9/11 Memorial as well. The steakhouse was excellent as well.
Outstanding
Stayed for two nights. A few minutes walk from the WTC and Wall Street. A relatively smaller hotel comparing to some other Four Seasons. As with other Four Seasons service from staff are excellent. The overall look and feel is modern design. Our room is of decent size and has the Oculus view. It is still spacious after we put 2 luggage in it. The bath room occupies a big part of the room, so the bath room is really spacious, and bright. Temperature control is easy. Storage space is abundance. The only complaint I have is with the bed, it is too soft for me and there is a depression in the center of the mattress. We had our breakfast in the lobby restaurant, the food was not particularly outstanding. And there is only one restaurant in the hotel. If you have activity in the area it is still a very good choice.
expensive, but worth the price
We stayed for 4 days in December 2019. The rooms are modern, clean, very nice and spacious, and the service was excellent. We got great recommendations from the front desk for nearby restaurants. Absolutely no complaints.