Hilton Garden Inn New York/Times Square Central

Starting at

$ 337

TripAdvisor Review

Based on 2452 review

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Hilton Garden Inn New York/Times Square Central is a brand new contemporary hotel that debuted on famous 42nd Street in September 2014. This 36-story hotel is perfectly situated on 42nd Street between Broadway and 6th in the heart of Times Square (steps from the New Year's Eve Ball Drop!), and is su...

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Property Info

Hilton Garden Inn New York/Times Square Central is a brand new contemporary hotel that debuted on famous 42nd Street in September 2014. This 36-story hotel is perfectly situated on 42nd Street between Broadway and 6th in the heart of Times Square (steps from the New Year's Eve Ball Drop!), and is surrounded by Broadway theaters, restaurants, shopping and nightlife. The hotel is walking distance to Radio City Music Hall, Rockefeller Center, Madison Square Garden, Madame Tussaud's, Restaurant Row, the Port Authority Bus Terminal, Penn Station, Grand Central Station, major public transportation i...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

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Travelers rating
  • Excellent

    1204

  • Very Good

    738

  • Good

    294

  • Reasonable

    101

  • Bad

    115

Travelers profile
  • Business

    405

  • Couples

    882

  • Solo travel

    146

  • Family

    619

  • Friends getaway

    214

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Glad I Didn't Avoid Times Square This Time

Reviewed 2 december, 2021

As you can tell by the title of this review, I typically avoid staying in Times Square, but it was only for one night for the purpose of a "2-show day" and I decided to stay close to the theatres. I think I made the perfect choice for this trip. The hotel is situated closer to Bryant Park than the heart of Times Square (Red Stairs) so was not nearly as noisy I thought it might be. The room was more spacious than many NYC hotels I have stayed in with 2 queen-sized beds. It was safe, clean, comfortable, had a refrigerator & microwave, and as a bonus, a fantastic view of the ball that drops in Times Square on New Year's Eve -- all for less than $200 for the night. I never had to wait for an elevator. However, the best part of my stay was the customer service I received at the lobby counter from Michelle! She should be a trainer for others working in the hospitality industry except it would be a huge loss to this property. My friend and I arrived before check-in and as it was a Sunday, understandably our room was not ready. Michelle offered to hold our luggage, directed us to restrooms close to the lobby, and gave us bottled water as we left to grab a bite to eat before the first show. When we returned about an hour later, our room was ready and she called someone who promptly showed up to retrieve our luggage from a locked storage room. The next morning, Michelle gave us a good recommendation for breakfast about 2 blocks away (Red Flame Diner) and when I requested a late check-out, she gave us one without an additional charge and re-programmed our keys to make sure they would still work after the normal 12 noon check-out time. When we checked out, she gave us bottled water again before we left. I really appreciate the attention to hydration! I am planning another 2-show day in January and will definitely be staying here again. I sure hope Michelle will be working!

TraceyRVA

Perfectly located…and that bed! Omg!

Reviewed 27 november, 2021

Tucked between Bryant Park for ice skating and Times Square with steps away from the subway…you couldn’t ask for more. Elevator gets a bit busy during a holiday…we went for the Thanksgiving Day Parade

thetraveler20212021

Avoid it

Reviewed 20 november, 2021

The staff is very arrogant to start with, the gold memberships is not been considered in full, I been overcharge 2 days a part the deposit, so really to avoid it. Hopefully I will recover my extra days, but not as today

director534

Not so clean stay

Reviewed 18 november, 2021

The price was better than the other Hilton brand hotels in this area, the location is great! The room was small (normal for nyc) with a small bathroom. The problem was the dust bunnies all over the walls! If there is that much gunk that I can see, I can only imagine how much I can’t see. If you have allergies or are Covid conscious I would look for a cleaner hotel. Also, there is no conditioner and no small towels in the bathroom. There is a mini fridge and a coffee maker though.

ericasP5012XA

Stay

Reviewed 17 november, 2021

Our stay was very nice. We stayed on the 32nd floor with a gorgeous view of the New Years ball. The bathroom also had floor to ceiling windows which was amazing as well. It was a great stay. The room was clean and very quiet.

krystlereed