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TripAdvisor Review
Based on 9456 review
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This luxurious hotel is located in the vibrant city of New York, overlooking Central Park. It is situated on Central Park South, and La Guardia Airport is less than 9 km away. The onsite dining options include a cosy restaurant with breathtaking views and featuring a selection of sophisticated dishe...
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This luxurious hotel is located in the vibrant city of New York, overlooking Central Park. It is situated on Central Park South, and La Guardia Airport is less than 9 km away. The onsite dining options include a cosy restaurant with breathtaking views and featuring a selection of sophisticated dishes. Business travellers may appreciate the spacious and elegant meeting facilities equipped with the latest technology. It provides a choice of different accommodation options to meet all travellers' needs and featuring an elegant European décor. Guest rooms and suites are luxurious and spacious, inc...
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TripAdvisor
Excellent
4060
Very Good
2954
Good
1326
Reasonable
656
Bad
460
Business
1546
Couples
3016
Solo travel
434
Family
3006
Friends getaway
835
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 19 October, 2021
When we arrived check in was prompt, and was told a room was available for us, great! However we were given the wrong room, was so disappointed, was looking forward to seeing the view of central park that was stated in our booking. I was close to tears at the state of the room. A big white bed, no decor at all, not what was shown on th website Went down to reception and discussed this with a manager, and after a few hours we were given the room we had booked-brilliant-although I had a feeling this was done for us with bed grace! The room was spacious and the view was breath taking. The next day when we got back from a day of sight seeing, a bottle of champagne and stawberries had been left us to celebrate our honeymoon-very kind but still doesnt excuse the quality of this hotel. The bathroom is very out dated really needs a refit, and the carpet on the landing either needs a deep shamppo or replacing! The bedroom decor was falling to bits not what you would expect from an 'executive' suite. The staff in Harrys bar seem put out when we asked for some food! A $40 fee a day to use the hotel facilites what a con! this includes international calls (evryone has whatsapp today) wifi use and $10 food credit. Id prefer a tea and coffee facility in the room to be honest. This was our honeymoon and first visit to New York, wish we had gone elsewhere with our $$$$$
28Skippy
Reviewed 12 October, 2021
No water upon arrival, no fridge or microwave in the room for $700 per night. No gym, no working space, no conference room or quiet working space. All the hotel has is a nice panoramic park view. Beds are comfortable, cleaning is fine. Everything else is worse then a three star hotel.
RussianFox
Reviewed 9 October, 2021
You would never know there is work being done at the hotel. The staff is incredible, the beds make it hard to want to leave them and the location doesn’t get any better. I would recommend Park Lane to everyone coming to NYC.
lotsobiztravel
Reviewed 5 October, 2021
I returned to New York for a wedding and to spend time in NYC where I grew up and lived until 10 years ago. I now live in California, but in many ways still view NY as home. To return to my favorite places, see my favorite sites, visit my favorite Museums and Restaurants is always a treat. The Park Lane has over the years joined the list of my favorite places. I look forward to returning before too long!!
Vacationer7555512021
Reviewed 3 October, 2021
New beds are too low - garden Japanese theme is nit timeless. Shower has no place for shower products . Appreciate the effort to upgrade but the designs are impractical.this was our favorite hotel since forever and now we need to find a new favorite in NYC,
Q4365AEbelindas