TripAdvisor Rating
Based on 3149 reviews
See all**Property Location**.A stay at The Gallivant Times Square places you in the heart of New York, steps from Times Square and Ambassador Theatre. This boutique hotel is 0.2 mi (0.4 km) from Gershwin Theater and 0.2 mi (0.4 km) from Broadway. Distances are displayed to the nearest 0.1...
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Good value for rate / family room
The hotel seems to be in between remodelation and a stop work.... the scafolding and materials make a promise of a new hotel. We had bad experience with some plastic blowing on the wind that made a spooky sound ALL NIGHT! In general great price/value for a 1 night family visit to the city -2 adults + 3 kids-. Location is great. I would suggest for those looking for Parking to search or contact the hotel before arrival. We found the Parking garage in front of the hotel closed as we got in and wasted time looking for options. Looking forward to a renovated property soon.... elevators really need a change.
Never stay here ever!!!!
Location fantastic, lobby beautiful, service sucked beyond belief. I checked in and immediately was charged more without them telling me why. I didn’t have the WiFi I had to ask for it. Also our A/C took all day to be repaired and when it was it leaked water all night and ruined our clothes. As far as making sure you have a great stay and want to stay within your budget this is not the place to go.
Nice for price; in relation to the hotel/company. Would rate lower due to a personal issue but its not the hotels fault.
The hotel itself and company appear very nice in relation to location and price. I did have an issue that stems from a personal problem, but won’t reflect that in the review. If I were in a normal situation the hotel stay would have been outstanding. The location superb, covid19 limited staff interaction, cute interior, gym (though not open), decent sized rooms, connected to eating establishments, ease of discussion with staff, bathroom not as big but nicely done, large TVs, could use “better quality paint in rooms” but other than that and personal annoyances great.
COVID 19 Crisis
The Gallivant Times Square offers poor customer service and horrible management skills. We were forced to cancel our reservations because of the COVID-19 issue and they refuse to refund us our money. The state of New York, along with the entire country! was on lockdown, but the Gallivant Times Square couldn't be bothered. The must be desperately in need of money to refuse a refund due to a global pandemic. The Gallivant Times Square is just another run down hotel with opportunists for management.
Amazingness
Clean, Modern, extremely lavish. Strong smell of body odor in the hallway though , elevator sounded a lil shabby, but overall great for an amazing price! Bed linens were extra fluffy, parking is a Lil’ expensive, but it’s NYC!