Based on 135 review
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This comfortable hotel can be found in Midtown West. Both wired and wireless connections are available on-site. Guests are welcomed in a lobby with 24-hour reception. This hotel does not offer cots on demand. All bathrooms at this disability-friendly hotel are handicapped friendly. Those who dislike animals may enjoy their stay, as this establishment does not allow pets. This hotel provides parking and garage facilities. Additional fees may apply for some services.
Check-out ends at: 11:00
Reception servicesLuggage storage
Great location and service
Reviewed 30 november, 2021
Hotel is awesome!!!Special kudos to Isaac for an amazing service. He ensured quick checking in process and provided great service over phone later. I would recommend him for any hospitality service!!’
perfect location; spacious rooms; awesome breakfast
Reviewed 29 november, 2021
We stayed here in November 2021 to visit our daughter, who lives in NYC. You simply cannot beat this location because it is close to everything! Easy to walk to Broadway, Central Park,Columbus Circle (and a Whole Foods on the lower level!), High Line, Upper West Side, and 5th Avenue! It’s a great value for the money, especially with the breakfast buffet. And how fantastic is it to have a kitchen while in NYC! The staff are all wonderful and very helpful. I had a small issue with the room and they went above and beyond to make sure it got fixed. We will definitely book this hotel again for our next trip to NYC! This is now our “home away from home” when we visit the Big Apple!
Reviewed 25 november, 2021
Isaac and Ross were super friendly and extremely helpful when we needed assistance. Highly recommend. Great location and the room was very clean. Walking distance to everything we wanted to do and see.
November 2021 Vacation
Reviewed 20 november, 2021
Originally we had a reservation for the new Towneplace Suites in Chelsea but it was canceled a week before our trip so we switched to Times Square, unfortunately ended up costing us $300 more. The location was good. In the heart of the theater district with 2 coffee shops on the street, shake shack on the corner and a ton more restaurants on 9th street. The room is nice, no real closet and a very small(kinda useless) couch. With a kitchenette you would hope for some kind of table but any meals we prepared were eaten on the bed unfortunately. The bathroom is very nice with a lot of shelf space above the toilet and under the sink. Be prepared for an extremely slow elevator and stairs are not a option(we tried taking them down for breakfast but there’s no lobby stairs entrance, goes to the outside in an emergency exit). Breakfast was a build your own bag breakfast; included oranges, a few oatmeal options, packaged croissants and muffins, yogurts and coffee. House keeping comes every 3 days and lastly no luggage holds so if you have a late flight your check out day be prepared to have your luggage with you around the city or head to the airport early. We were able to request a checkout for 1pm but of course is not guaranteed pending reservations. Airport tip: flew into Newark and the easiest/cheapest way to get into the city was taking the Coach USA bus. You can buy a round trip ticket for $30 online or pay $18.50 cash to the bus driver and it drops off/picks up at the Port Authority which is a few blocks away.
Exceeding Marriott’s Service Standards
Reviewed 1 november, 2021
The rooms were clean and comfortable; the service was perfect, and every request was accommodated instantly. These couple of years has been tough on the hospitality business; travel interruptions, followed by lack of help and the mess in the supply chain, have made life very difficult, if not impossible. There are very few hotels like the TownePlace by Marriott at 44th Street that, despite all hardships, keep the ship afloat and operate it smoothly. So my hats off to all employees and the management of the Towneplace. They are doing a fantastic job.