Based on 43 review
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Red Roof Wilmington is located just 2 miles from the Delaware Park Racetrack/ 8.5 miles from the Delaware Art Museum and just 27 miles from the Philadelphia International Airport. This hotel is also near shopping and a wide range of restaurants.This Red Roof PLUS in Newark- Delaware is conveniently right off DE-7 and within minutes to I-95. Need to catch a flight. We are only minutes from the flights out of Wilmington Airport ILG as well as just 27 miles from Philadelphia International Airport PHL. Schedule a tour to see the nearby campuses of the University of Delaware and Delaware Technical ...More details
Check-out ends at: 11:00
Reviewed 25 july, 2021
The air worked and the TV had lots of stations. Otherwise, this stay was pretty crappy. There was no coffee, the shower was filthy (see photo) and the door was nearly impossible to open. The man who checked us in was acting super inconvenienced and we weren’t allowed into the lobby when we checked out, despite it being 11am and well within business hours. The water pressure was terrible and the bathroom is so tiny my husband had to towel off in the hallway. Would definitely not recommend.
Not what it used to be.
Reviewed 22 february, 2021
We have been coming here for five years, and each year seems worse than the last. A $100 charge to the card because you might damage the room? Really? Does not say much for the clientele. Our room was nothing like the pictures. It was dark, unkempt, and the furnishing were in pretty tired shape. The rug did not look vacuumed. The heat was 80 when we got in the room. We turned it off and it never went below 75 degrees the entire night. You could hear the TV through the wall until about 3 - 4 in the morning. I think the location (inn) has become a place where people live. The lobby is closed, and you deal with hotel personnel through bullet-proof glass and a slot. Felt more like I was at a gas station in a bad neighborhood. Not very inviting or comforting. Fortunately it was only for one night. Don't think we'll be back.
Customer service chilly
Reviewed 7 december, 2020
Room had two roaches, which was not expected! At check in, same chilly reception, female rep only cared to collect payment. Wife of Frosty is my description of her. While professional, in no way did she express any warmth, and she seemed stand offish. The coldness of her demeanor made the three day stay awkward. The room, there was a dead roach in the sheets, which is why I now strip the bed down to the mattress and then shake the sheets so as to refit. Shower was warm, yet nor hot, so I took this as a cut back. Cable channels are basic, yet suitable, yet wireless internet access, limited. No in room fridge or microwave so I had to order food delivered, an expense as there is no Wawa, other wise, I would shop and store food in the room. Over all, stay was ok, yet if better received at check in, my stay would have been better tolerated. Have no intent to return for which I suspect the manager would care less any way if I did.
The check-in staff is very rude and refused to check-in and us to LEAVE
Reviewed 25 october, 2020
I pre-booked the hotel for 4 guests for two rooms and three nights. The check-in staff refused to check the guest in. Why asked why, the staff said he asked for a confirmation number but the guests didn't understand him. Yet, the guests presented a driver's license. The staff was so rude that he wouldn't spend one minute to use the driver's license the look up the guests or wouldn't spend 5 seconds to repeat his questions. He refused to check the guests in. When I asked him why he said: "People have to speak English in America." yet, those guests all speak English. They may have missed his first question. And the staff refused to check them in, asked them to “Leave”， “I don't give a damn"
very nice hotel
Reviewed 10 october, 2020
very comfortable beds. Nice place close to everything. Dog friendly place which was the major reason for choosing this room. Room has nice laminate floor. I got to visit SPCA next door and christiana mall next day which is just across the bridge. I will stay here again for sure.