Hotel Novotel Newcastle Airport

Starting at

$ 68

TripAdvisor Review

Based on 1607 review

See all

Check-in, relax and explore the city when you stay at the Novotel Newcastle Airport hotel. Ideally located next to the airport, this 4-star hotel is just a short 12-minute drive to the city centre and its many historic attractions. Enjoy the comforts of home in one of the 126 spacious rooms or enjoy...

More details

Availability

Select the date of your trip

Property Info

Check-in, relax and explore the city when you stay at the Novotel Newcastle Airport hotel. Ideally located next to the airport, this 4-star hotel is just a short 12-minute drive to the city centre and its many historic attractions. Enjoy the comforts of home in one of the 126 spacious rooms or enjoy al fresco dining on the terrace overlooking the hotel's beautiful landscaped gardens. Kingston Park Metro station is also conveniently located nearby, providing easy-access around to and from the city.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasAirport shuttle (surcharge)Reception with wheelchair accessIn-room accessibilityContactless check-in availableMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Take time to pamper yourself with a visit to the full-service spa. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimeTake time to pamper yourself with a visit to the full-service spa. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimeEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business centerElectric vehicle charging stationEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourrestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    450

  • Very Good

    654

  • Good

    293

  • Reasonable

    130

  • Bad

    80

Travelers profile
  • Business

    312

  • Couples

    415

  • Solo travel

    106

  • Family

    574

  • Friends getaway

    102

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Family function

Reviewed 22 july, 2021

I feel compelled to write this review because I recently had a Covid related issue involving the Novotel Newcastle and I was astounded by the professionalism, efficiency and friendliness with which Paul Holmes and Michael Sutherland helped me to achieve an outcome with which I am delighted. From day one they were always prepared to take my calls or call me back quickly. My emails were always promptly answered and throughout the process these two gentleman made me feel like a valued Novotel client. I would certainly have no hesitation in recommending any hotel that was managed by either Paul or Michael. They display customer service at its very best. Kindest regards, Don Sweeney.

P2266AXdons

TERRIBLE CUSTOMER SERVICE, DO NOT RECOMMEND!!!

Reviewed 26 september, 2020

I stayed here for a few days and parking is meant to be FREE for hotel guests as stated on their website, when i returned home i received a £170 fine from their car park!! I spent more than 2 weeks trying to call Parking Eye (car park company) and Novotel trying to sort out this problem as I did not do anything wrong but NO ONE wants to help, especially the duty managers. Also, Parking Eye has put a FAKE address on their website and no number that works to talk to someone. I had to email them and they would take ages to respond and when they do respond its no help. At Novotel they were extremely rude to me and very unhelpful, it was terrible customer service especially from someone that is meant to have power and be head manager. The staff are lazy and do not want to do their job, all they had to do was give me a reference number and call Parking Eye company to confirm I was a guest at their hotel and the fine would be returned to me BUT NO they basically told me there was nothing we could do about it as the money has been taken out of my account now and to just let the situation go. This is false advertisement and fraud!! Parking Eye and Novotel are in partnership together to steal people's money as none of them want to help and blaming it on the customer, even when you appeal and give all the relevant info. I DO NOT RECOMMEND THIS HOTEL TO ANYONE!

AbramKG

Excellent stay

Reviewed 23 june, 2020

As a key worker during the pandemic I have been staying in various hotels through the Covid crisis and this was one of my favourites. Easy to find, room was clean, comfortable and well equipped. Best of all was the service - really friendly, and I felt looked after throughout my stay, despite the strangeness of the times!

LjbRgbEmb

Wonderfully accommodated during difficult circumstances.

Reviewed 9 june, 2020

I stayed at the Novotel during a period of lockdown here in the United Kingdom as a key worker. The room was spacious, a cupboard with hangers is available, a mini fridge, as well as a kettle. The bed was comfortable and, most importantly, it was clean and quiet; a must for a light sleeper like me. The toilet is separate from the bathroom which would be useful when staying with at least one other guest although there isn't a sink by the toilet. The bathroom itself is quite big with a large sink, and all the toiletries you would expect to find. I can't comment on food service as it was understandably suspended during my stay with Covid-19 restrictions in place, but the hotel supplied gloves and face masks at reception and had reminders in place regarding social distancing. The hotel is close to the A1 but there was no road noise that I could hear from my room. Ordinarily, amenities nearby include a 24 hour supermarket, a carvery right next door, a couple of retail parks and transport links in bus services and the Tyne and Wear Metro. All are walking distance from the hotel. Under the current circumstances, shop trading hours are limited but you can still likely find what you need if you have to stay during the current restrictions. What impressed me at this hotel was the friendliness of every staff member who were always looking to ensure I had a comfortable stay. Nobody looked bored or disinterested when I came to talk to them and they were all upbeat despite the situation at the time. Whether a short stay awaiting a flight or a long weekend in Newcastle I would recommend this hotel.

KJ-NCL

Good hotel but..

Reviewed 30 may, 2020

Me and my partner had stayed at the novotel for the day as we had a day trip. I was shocked as the room looked sophisticated and modern for such a great price. The only fault was that the lady at reception wasn't the most welcoming but other than that everything was great!

piorc