Jurys Inn Newcastle

Starting at

$ 67

TripAdvisor Review

Based on 3689 review

See all

This hotel enjoys a prime setting at the heart of Newcastle. Set overlooking the River Tyne, the hotel is located within easy access of a host of attractions, shops, entertainment venues and dining options. Guests will find themselves just a short walking distance away from the train station and the...

More details

Availability

Select the date of your trip

Property Info

This hotel enjoys a prime setting at the heart of Newcastle. Set overlooking the River Tyne, the hotel is located within easy access of a host of attractions, shops, entertainment venues and dining options. Guests will find themselves just a short walking distance away from the train station and the high street. Stunning beaches are to be found just 15 km away. This wonderful hotel enjoys a charming, contemporary design. The guest rooms are elegantly appointed, exuding classical beauty and refined style. The rooms are well equipped with modern amenities for added comfort and convenience. This ...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Transport options
Garage
Reception services
Safe boxLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedMinimum age of clients 18Dry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasReception with wheelchair accessIn-room accessibilityIlluminated path to the entranceMountain biking nearbyMultilingual teamShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aConciergeCheck-out hourCheck-out hourNewspapersNewspapersConciergeBicycle storageTowels and bed linenConciergeTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesSpaConciergeNewspapersTowels and bed linenLift accessNewspapersMake use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.Elevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1445

  • Very Good

    1184

  • Good

    586

  • Reasonable

    246

  • Bad

    228

Travelers profile
  • Business

    903

  • Couples

    1013

  • Solo travel

    173

  • Family

    552

  • Friends getaway

    794

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nothing special few problems

Reviewed 21 november, 2021

Okay stay nothing special. Had problems with the door key had to go downstairs to get it reactivated and the staff seemed to think that we had checked out. I assured her our booking was for 2 nights but the person was quite accusing in her manner and I was quite frustrated to have to come down and get the key activated again and again. My husband had the same problem with his door key, although the rooms are nice, clean and had everything you needed. The shower however another matter, you had to run around to get wet! Terrible water pressure…also while we were there the heating and air con was broken and we had to get a heater from reception. When I asked if they knew when it would be fixed -no one seemed to have an idea. Not good. Location is good and the staff seem quite under pressure to provide good service with a large number of guests to look after. Receptionists definitely need some customer service training.

NewmarketTractorGirl

None

Reviewed 17 november, 2021

really lovely staff and the bedrooms were clean and comfortable, the only negative point was the shower scalded my arm when I went to turn it off so would be good to have this set so it can't get that hot.

amandaroch

Girlie trip

Reviewed 16 november, 2021

We stayed at jurys inn for 1 night with 2 rooms between us and had a great experience from start to finish! Staff were efficient and pleasant,rooms were good and breakfast was good too. A special mention to Susan who was there at breakfast she was lovely!

31sarahanneb

Dirty used pcr test in room

Reviewed 12 november, 2021

Arrived ok check in painless had a groupon deal free bottle prosecco and 2 free costa went to room. Room looked fine on first glance bit shabby but ok . Went to look outnof window and wife saw something on the ground and picked it up, she then realised it was a dirty pcr test. Please remember loads of stickers etc saying room has been sterilised a d they missed this. Phoned reception and they moved us.to a new room and offered us another bottle of prosseco. I returned to reception and told them this wasnt on as it had spoiled our night. She then offered to refund us the room cost and said we where free to go else where. On a sat nightnin newcastle this is impossible and we had booked a meal so didnt have time. She then said she would refund half the cost. I accepted this as no choice really and headed out. Next day i realised as i booked via groupon they couldnt refund my card so i went to reception and gave them my card number. It has now been a week and no refund. I also sent head office a email and no reply as yet.

Culture00770831639

No Residents Bar

Reviewed 12 november, 2021

Really disappointed to find bar closed including to residents at 2230hrs on a Friday night. No explanation given other than was told to close. Was really convenient for proximity to Utilita Arena but won’t book again due to this.

alancE4975LD