Malmaison Newcastle

Starting at

$ 173

Lobby Sitting Area
Room
Room

TripAdvisor Review

Based on 4037 review

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This lovely hotel is located in Newcastle. A total of 122 122 are available for guests' convenience. The establishment's common areas include Wi-Fi internet connection. This null offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

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Property Info

This lovely hotel is located in Newcastle. A total of 122 122 are available for guests' convenience. The establishment's common areas include Wi-Fi internet connection. This null offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
Luggage storage
Acrylic protection between customers and employees in the main contact areasThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)It is not possible to guarantee the absence of noise in the roomsMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseElectrostatic spraying used in disinfectionSpa treatment roomsBreakfast available (surcharge)Bar / LoungeTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you''re looking for recreational opportunities, you''ll find hot springs and karaoke. Additional featurPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a picnic area.Free self parkingSauna

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2351

  • Very Good

    1027

  • Good

    420

  • Reasonable

    151

  • Bad

    89

Travelers profile
  • Business

    510

  • Couples

    1991

  • Solo travel

    81

  • Family

    541

  • Friends getaway

    527

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Lovely stay

Reviewed 1 december, 2021

We had a lovely stay at the Mal on a Sunday evening. We had a Large room, which was peaceful, cozy with had nice view on the Tyne. The man on reception Dave was friendly, helpful and welcoming. The cocktail bar was great way to spend our evening, nice atmosphere, tastes drinks and again friendly staff.

Inspiration415824

Beautiful hotel with amazing staff

Reviewed 28 november, 2021

We came to stay the night and relive our wedding day for our anniversary (we also stayed here the night we got married) and it was as good if not better than before! The rooms are beautiful, Chez Mal has a lovely atmosphere and even more lovely staff and the food is incredible! The service we received at dinner from Adam and Amy was perfect. The food was incredible and they made us feel like nothing was too much to ask. We met Tirso at breakfast who is the kindest and most friendly man you could come across. Its rare to have service where your needs are met immediately but you also connect with someone and are able to hold a conversation. In summary, we've never had a negative experience here, and everytime we visit it gets better! Highly recommend for a stay and also for a meal in Chez Mal!

NixieTrixie

Superb experience

Reviewed 26 november, 2021

Extremely well appointed, ideally situated and impeccably designed. My room was highly spacious and solidly built, while also boasting some bold colours and very fragrant bathroom produce. I would also add that the front desk were very sincere and generous. A truly special hotel for one of the best cities in the U.K.

ItKeepsSpinning

When Amazing Staff makes a good hotel Outstanding

Reviewed 24 november, 2021

Well located hotel, with a nice vibe. Newcastle can be a bit festive, thus being by the river can be a relaxing point, especially in a Sunday morning. The facilities were good, with parking opposite to the hotel. The restaurante was surprisingly good, where a clear effort is being made to have a good quality menu. The seafood rissotto was a good choice; for Sunday lunch lovers (not really my thing) great dishes that are well prepared with very good ingredients. That said, the restaurant runs like clock, where the efforts of Tessie to ensure one is comfortable, happy, enjoying the food, makes a huge difference....when the concept of service goes to the point of remembering every guest's name to ensure they are engaged and served the best way possible, even taking account kids, one can tell things are designed to be so much better than "very good". The front desk deserves a special mention too; I had an accident whilst walking to the car park. Andre and the night team ensured I was well looked after, taking me to a separate room for privacy, and assisting me with first aid (all whilst my dinner was about to be served and my family were waiting for me), all done in a genuinely caring manner....after returning to my table my waiter, ensuring I was ok took ice to my room, towels to further add to the kindness (genuine!!) that Andre has previously showed....(whilst finishing my dinner my clothes and luggage were arranged in my room wardrove...!). There are huge differences between being good, very good, and being great at ones' job, and the caring and dedicated approach staff showed at Malmaison. Genuine attentiveness and care beyond someone doing a job is rare these days, however staff at this hotel seem to have the experience and quality that most wish they had. Top marks.

Alex B

Good city centre hotel with great views

Reviewed 23 november, 2021

Superb location, and we picked a room with views of the river and the Gateshead Millenium Bridge. The room was large, although the bathroom was strangely cramped - but the view was spectacular. The breakfast was very good, and our waiter, Tirso, did us proud with making sure we were well looked after. The bar is quite art deco, and very dimly lit, but good and not overly-priced for a hotel

Ian H