Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 142 reviews
A few notes... There is no bar in the casino to just sit have a drink, relax and have a snack which I found odd. You cannot get an iron or ironing board in the room and there is no ironing room so you have to use their service. Phone in the bedroom didn’t work. The sun went behind the hotel at about 3pm so sunbathing all day isn’t possible. Food is just okay. Not all staff speak good English. We upgraded to a larger room and stayed in 301. I would not recommend doing that for the extra price. Positives were. Hotel was clean and tidy though. The staff that did speak English were pleased rand helpful. Pool area was fresh, modern and clean.
The place has been renovated into a really nice casino. Staff is very friendly and do their upmost to make you feel welcome. Only downside i would say is that it needs a bit more light at the live games. The playing cards are the casino's own brand and with the bad lighting sometimes it is hard to read your cards.
Good quality and value
Customer service was excellent - front desk staff could help with all kinds of questions and info. Located on a busy shopping street, many walkable restaurants and cafes. Clean room with many amenities in both the room and overall hotel. However, room was supposedly non smoking but still had that smell... It could use some touch ups and repairs (cigarette burns on furniture, carpet spots) but was overall comfortable and in good condition. Breakfast provided a lot of tasty options but was not outstanding. We used the well-equipped gym and got massages in the spa - enjoyed both. Overall high quality place, one of the nicest hotels in north Nicosia, but still reasonably priced.
Racism and discrimination
DO NOT visit this hotel if you look or are Chinese or Russian. I stayed at this hotel for business. I had a few hours to myself, so I decided to visit the casino. I sat down at one of the Blackjack tables and one of the employees asked for my name, so I gave him my “Pasha casino card”. He returned my card with the announcement: “You're not allowed to play at the Blackjack table” I asked him what the reason is to refuse me, he said again: “You are not allowed to play Blackjack” Another employee (maybe a floor manager?) also came to me and he confirmed that I was not allowed to play at the Blackjack table, but only on the machines or roulette table. So I asked this man again, which casino rules are refusing me to play Blackjack here. He answered: “Russians and Chinese are not allowed to play Blackjack here” So I showed him my Dutch National ID card, proving to him and his colleagues that I’m not Chinese, but a Dutch citizen! Again I asked them, why I’m not allowed to play here because I just proved to him I’m a Dutch citizen. One of his colleagues then said, because I look Chinese and the “floor manager” still refused me at the table. Then I asked him: “You are refusing me play here because I look Chinese, so this is racism and discrimination” Your so-called “manager” couldn’t properly deny my accusation. In short: - I'm not being refused on grounds of being aggressive, disrespectful, rude or disturbing to anybody - I'm being refused only based on my looks, not my nationality. This is pure racism and discrimination.
So So hotel.
This is a lovely hotel very friendly staff I would recommend it but, there is a but, there is no iron or ironing board in the rooms, so if your in a hurry to go out your screwed,there have a person who comes to your room and take your ironing away and ofcourse there is a charge,I don't like strangers ironing my clothes for me, this ridiculous put irons in the room so people can iron there own clothes, so because I needed my clothes iron at different times and I didn't know in advance, I had to go out with clothes wrinkled.