Based on 1128 review
Select the date of your trip
Welcome to Best Western Plus Holiday Sands Inn & Suites! Colonial Williamsburg and fishing are two big reasons many guests stay at our Norfolk hotel, and there are endless possibilities to make the dream vacation a reality. Are you looking for the perfect oceanfront room? At our Norfolk hotel, a private beach is just steps away. Spend the day sunbathing, playing in the surf, or fishing in the waters. Suites with full kitchens make extended stays simple, and our friendly staff is dedicated to ensuring your stay is as pleasant as possible. The history of the area draws cultural enthusiasts and h...More details
Check-out ends at: 11:00
Worst Best Western We Have Ever Stayed In
Reviewed 20 november, 2021
Bed hard as a rock, only sheets no blankets, dysfunctional televisions, thin walls. Worst place to stay after driving for hours. Neither my husband nor I slept a wink. The staff was lovely, however, and our dog happily scampered on the beach. But we could not leave fast enough.
Reviewed 19 november, 2021
My husband and I travel a lot. We booked this hotel based on location to activities we planned to do in the area. We were very pleased with our accommodations. Even before arrival we received text messages, which is rare but great. We arrived after 6pm and was greeted immediately by Kathy. She was so helpful The property was very clean. Our room comfortable. We did have an issue with the hvac and reported it the following morning. Within an hour of reporting it, maintenance. Sherry and Dante had the problem resolved. The breakfast attendant kept everything well stocked and sanitized. The food was good. Every staff member we interacted with was. pleasant and helpful. We will be recommending this location to those who ask where to stay in Norfolk.
Great place to stay!
Reviewed 9 november, 2021
I have stayed twice now. 2 different rooms. Both stays were great! The staff is very friendly and happy to help in any way. The rooms have both been clean and ready on time each visit. I adopted my disabled nephew and his sister and we have to spend a lot of time at CHKD. The first time we stayed it was a little weekend get away for me and the kids and we went to the aquarium and walked the beach. The suite was well priced and decently big. We had room to move around and could even cook in the suite. The 2nd time we stayed is bc the Ronald McDonald house was full and I needed to be on that side of the water super early for a very early test and all day visit at CHKD. The girls in the office have all been very kind and go out of their way to make sure we are comfortable and have everything we need. Offering to help with whatever they can! They are always smiling and very attentive. It’s very important with my little mans needs that we stay in a clean room and both times I have not been disappointed. We live in Lightfoot/Croaker (James city county) on the other side of Williamsburg and ALWAYS get stuck in tunnel traffic so it’s nice to have a place close to CHKD but also with the beautiful view of the water and a private beach area. They do also accept dogs in certain rooms if you let them know in advance and have a beautiful fenced in dog run. I made the mistake the first time of staying at the super 8 and I will just say, disgusting! They are supposed to be a whyndam resort and there was NOTHING good about that place. Bugs crawling all over the room, I turned a white rag black by just cleaning the counter tops and cigarette burns on the tub. They wouldn’t let me have my money back to go someplace else but I did get 25% back eventually. Best Western has been a life saver for me and my disabled boy. It’s nice to drive 20 minutes to CHKD rather than an hour drive taking 2.5 hrs and having to get my boy up at 2am for testing. We will be back in December for a surgery for my boy, if not before then! We have found our “home away from home” as my little man calls it! Very very happy there! Recommend it to everyone! Thank you all the ladies in the office that have helped me keep my boy comfortable during all of this! He is almost caught up medically now!!! Even when he is caught up, this will be our vacation spot! The kids LOVE it there and love the beach!
What A View!
Reviewed 4 november, 2021
We stayed at this hotel for 4 nights. We had a King room with a picture window and a balcony with two chairs and a small table with the most beautiful view of the bay. We watched the sunrise and the dolphins leap. It was wonderful. The room was large, clean and comfortable.A full breakfast was included which was good but it was a typical hotel breakfast ...nothing special. The waffles were good but how many days can you eat waffles. I wish these hotels would offer a little variety each day. Our bed was very comfortable but the pillows could be a little firmer. There were 6 of them on our bed but they felt like cotton balls. The room, view and breakfast were well worth the money but I do hope they change the sofa bed in room 705. It was a nice option to have if we had a grandchild with us but the material on the sofa bed was so dirty we stirred clear of it. That was the only downside to our room. Perhaps it will changed soon. The front desk was extremely attentive to our needs and we even received an anniversary card upon checkout which the staff had signed individually...very thoughtful!
Stay at your own risk. The private beach area was nice, but that's it.
Reviewed 28 october, 2021
My room was filthy, carpet stains throughout the suite, dusty dirty air conditioning unit that had a terrible smell, stain on one of my pillow cases, requested cookware was filthy containing old caked on food, and/or burned on food, dirty serving spoon, greasy spatula, container cookware was in was dirty and greasy....