Based on 39 review
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This charming hotel can be found in Hampton. There are a total of 147 147 on the premises. null may take advantage of the Wi-Fi connection on public areas. null may contact the reception desk any time during the day. null may take advantage of the car park.
Check-out ends at: 11:00
Food & Beveragerestaurant
Excellent First Time with a Delta Hotel
Reviewed 25 september, 2021
The staff were helpful prior to and during check in; the bar staff were fun when we went to pick up food! It was great that they actually had a bar but more so that food/meals could be had. The hotel was clean, updated and warm looking. Our room was great! Shuttle to the airport was fine. Pleasant one night stay. Kudos!
Rude, unprofessional front desk, unreliable shuttle, old rooms- not worth the money
Reviewed 25 july, 2021
Military family PCSing to our next duty station. Booked this hotel because we needed a shuttle to the airport. We let the front desk know that we will be 10 min late as we had to navigate a lot of luggage and two kids. Came down 13 min later- driver was gone. The lady at the front desk told us she didn't know where he went and went on typing on her computer. I emphasized that again, we need to catch our flight and then she reluctantly got up and walked somewhere and came back saying she could not find him. Not only that, she had an attitude and blamed us for being late and said she has another one come in soon. She did not care, but rather argued with me saying we should have told them we had more bags. We did tell them and I showed her the note on her own chart. We waited around 20min for another driver to take us. If you need a reliable form of transportation and don't want to deal with a rude attitude in the morning- don't check in here. The staff does not care about its guests, they're too busy chatting and arguing with you over nothing instead of doing their jobs.
Close to airport and VA Beach
Reviewed 18 april, 2021
Average older hotel very close to Norfolk airport. Room was clean. Worn furniture that can use a refresh and bed mattress was very worn out. Not a very good night sleep. Request room on backside of hotel because roadway out front is noisy and you can hear it in your room.
Reviewed 30 december, 2020
I arrived at 9:30 pm and the front seat was very rude.. I asked where there any food near and was told no. The van driver was not helpful either.. He was very nonchalant with any assistance from bags to help with food in the area.The rooms are nice but the staff is horrible. I won’t be back!!
Clean and comfortable
Reviewed 18 september, 2020
I have only stayed here during Covid times so can't comment on normal operations. But I really enjoyed the nights here. The rooms are clean and comfortable. The staff has always been friendly. Check-in and check-out was quick and easy.