Courtyard Jacksonville

Starting at

$ 165

TripAdvisor Review

Based on 118 review

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The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the centre of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free W...

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Property Info

The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the centre of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness centre and outdoor pool will help you stay refreshed and energised. Whether travelling for business or pleasure, your stay at Courtyard is sure to be more co...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
PoolOutdoor Pool
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
The establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetWheelchair access (there may be some limitations)Fast check-inThe use of a mask is mandatory in the establishmentReception with wheelchair accessSwimming pool with wheelchair accessQuick checkoutBreakfast available (surcharge)Bar / LoungeRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless InterneRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waThis hotel offers designated smoking areas.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake time to pamper yourself with a visit to the full-service spa.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Take time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iDon''t miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a picnic area, and a banquet hall.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    79

  • Very Good

    25

  • Good

    7

  • Reasonable

    3

  • Bad

    4

Travelers profile
  • Business

    38

  • Couples

    20

  • Solo travel

    2

  • Family

    42

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Mold on the third floor

Reviewed 12 october, 2021

Customer service was excellent! The big problem was the mold issue on the third floor. I showed the employee working the desk the mold on the walls in the third floor corridor. She agreed it was terrible. It was black mold. Will not stay there again until this is fixed. We are titanium members with Marriott and received no discount for our stay. Completely ridiculous!

my3tennantboys

This is not the place!!

Reviewed 5 august, 2021

700 bucks for 3 nights and I don't even have a microwave in my room. The fridge barley holds the drinks I bought to put in it. This place don't feel homely at all! Not even 1 picture on the wall. Whoever set up the website/pics for this place did a great job cause they fooled me. The room stinks, the chair is sticky and the beds aren't comfortable. I visit here pretty often and wanted to try this place assuming it was a upgrade. I was dead wrong. literally paying for the amenities which I probably wont use. Just love to enjoy a comfortable room that feels like a home away from home. I lost this round. Just gonna stick to what I know for the future. on a positive note, its in a great location for dining. Don't waste your time or bread looking into this place. Hopefully I can save someone with this review from being a sucker like me.

juanoH5206IE

A great place to stay

Reviewed 4 july, 2021

We are here now seeing our son who is at Camp Lejeune. Courtyard is clean with spacious rooms. There is a bistro that serves drinks and food. Our stay is 5 nights and we are on night 3. The staff is friendly and helpful. The only thing I find to complain about is the need for blinds or darker curtains in the rooms facing front of parking lot. Those lights shine bright at night and the thin see thru curtains does nothing to keep the light out. I like a dark room when I sleep and the lights keep me awake.

J5880ZCtanyas

It was a good stay

Reviewed 27 july, 2020

Stayed here for a long weekend and thought it was a pretty nice hotel. I am an Elite Member and have stayed at far better and far worse Marriott hotels. First, the location of the hotel could not be better. There are so many shops and restaurants in this area so a lot of great choices. The hotel was quiet despite the parking lot being totally full Saturday night. I found the noise from the outside (both outside of the hotel and outside in the hallways) to be quite minimal. We have stayed at Marriott hotels where you could hear every single little noise, door opening and closing, and even a conversation from the next room. Not this one. This was all despite being placed in a room on the first floor. We did not have to use the elevators so I cannot comment on the other floors of the hotel as far as cleanliness and temperature of the hallways as another reviewer pointed out. The room was quite spacious and had everything we needed. The room did not have a microwave but that is not something that matters to us. There was a little refrigerator hidden away in a closet near the window and that suited our needs just fine. The bathroom was quite spacious and the shower pressure was excellent. I do prefer to have the sink outside of the bathroom so that if one person wants to just be getting ready in the morning brushing their teeth, shaving, putting on makeup, etc., the other person, if privacy needed, can be in the shower or using the facilities but that is just my preference. Everything (shower, sink, toilet bowl) was in the one room. It was extremely hot outside during our visit and the air conditioner in our room worked wonderfully the entire time and was not overly noisy. The bed was quite comfortable, extra pillows furnished upon request and a habit of mine to pull back all the covers and check the mattress and sheets for cleanliness resulted in a positive outcome. I found it to be very clean. The room itself seemed clean (a little dust on the light fixtures, not a deal breaker though) and we were notified at the front desk that no-one would be entering our room during our stay to clean. We were advised to request anything we needed via the Bonvoy app or at the front desk. Coffee was provided in the room as were the usual shampoos and lotions. I have a fondness for the refreshing lemon sage body lotion. The pool area was closed due to the current regulations but the outdoor lounge area was open. The indoor lounge area was open but none of the televisions were on and the Bistro was only open for breakfast. No bar service for obvious reasons at this time. The little market was open so you could get a snack anytime. Front desk employees were hit or miss on customer service and friendliness. The woman who checked us in (I forget her name) was absolutely delightful, friendly and helpful. The other employees we encountered were ok. I had a quick question for the woman at the front desk upon checkout and she was less than friendly and seemed rather annoyed to have to answer any question or be helpful in any way. Social distancing and mask wearing was practiced by fellow travelers during our stay. The front desk employees were protected by a shield and I did not notice any of them wearing masks or gloves when interacting with guests. We were able to check-in via the app but still had to go to the front desk to show a driver license and get a room card. All in all a good stay and if we visit the area again in the future, I would not hesitate to stay here again. There are a ton of hotels in the area though so check around for price and what you are getting for the price. Our rate did not include breakfast but I think that is typical for Courtyard Marriott Hotels.

happy2review

Poorest maintained Marriott I've ever visited.

Reviewed 21 july, 2020

I just don't expect this from a Marriott, but it's the 2nd property I've visited in a month that has disappointed. The issue, management and poor maintenance, I believe. What disappointed? Staircase has carpeting over the stairs and a rubber piece on the edge of the treads. The rubber pieces are coming loose and are a definite trip hazard, which could lead to a serious injury accident. The wallpaper in the halls, in some places, is splattered with who knows what....disgusting. Oh, the hallways where my 2nd floor room was located....it has to be at least 90 degrees in the hallway. You get out of the elevator and the heat hits you. What's wrong with the AC? Desk chair in the room is so worn out that your right hip sits about 2 or 3" lower than your left hip. The electric car chargers outside in the parking lot have orange cones set up in form of the chargers, which I assume means the chargers don't work. Out by the pool, where the roaches run across the deck....there are planters blocking access to the outside bathrooms, the paver deck is mildewed and there are big clumps of weeds growing up through the deck. Handrails and ladder on the pool are rusty. I don't even want to think what the water sanitation is like. How in the world can a property that is not all that old age this badly? Horrible management, and very poor cleaning and maintenance. Hey, Marriott as a Titanium Bonvoy member, I can tell you I won't want to come back here again.

sennedwhite