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TripAdvisor Review
Based on 189 review
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Property Location With a stay at Lake Placid Summit Hotel / Resort and Suites, you'll be centrally located in Lake Placid, just a 3-minute walk from Mid's Park and 12 minutes by foot from Lake Placid Public Beach. This ski hotel is 0.6 mi (1 km) from Lake Placid Winter Olympic Museum and 0.7 mi (1.1...
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Check-out ends at: 11:00
TripAdvisor
Excellent
21
Very Good
42
Good
55
Reasonable
42
Bad
30
Business
6
Couples
74
Solo travel
7
Family
68
Friends getaway
16
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 October, 2021
Do.Not.Stay.Here. I am staying here right now. I should have slept in my car. I should have taken the hint when the front desk clerk(he is a very nice guy) told me that they were not doing housekeeping. The toilet was all kinds of nasty. I went and found the housekeeping cart and cleaned myself. Only gout about 10 TV stations. I would definitely keep looking
PastorJeff
Reviewed 2 October, 2021
I wish i had read the reviews and looked at customer photos before booking here. I am blown away that they charge $230.00 a night for this place. The website has wonderful polished photos, but in reality - it's pretty disgusting. I could go on and into details just take mine and others word and beware. It is a great location to town and front desk folks are nice, but that is not why we booked here.
Tommye S
Reviewed 2 October, 2021
My husband and I visit Lake Placid may times a year to fly fish. This trip we decided to give The Summit Hotel a try. We booked lakeside accommodations and hoped to enjoy the wonderful shops and eateries that Lake Placid has to offer. As we walked to our room it was very obvious that the hotel was poorly maintained. The elevator was filthy. Our room was disgusting. Table tops were sticky with spilled coffee and soda. The refrigerator had food particles on the bottom. Bread crumbs littered the top of the air condition. The wall in back of the nightstand looked as if someone had thrown a cup of coffee on the wall. The carpet had not been vacuumed. As we opened the door to the bathroom we were overwhelmed with a strong smell of urine. Few toiletries, towels and toilet paper. It appeared that someone had walked into the shower with boots on. Immediately we tried to book hotel accommodations elsewhere. No accommodations were available. I went to the front desk and described how bad the accommodations were, we planned to stay only one night and wanted a reduced rate. 197.75 room cost was not acceptable. Rate was lowered to 165.00 with no objection. We went to the local Hannaford, purchase Clorox spray and wipes, paper towels, disinfectant wipes and cleaned to make our nights stay bearable. Thank Good the bed lines were clean. Insult to injury when I received my Chase bill they had charged me full room price. The location of the Hotel is beautiful, it has lots of potential. Hopefully someone will see the potential and refurbish it to its potential of grandeur.
patriciamB9942BD
Reviewed 26 September, 2021
A copy of the response I sent to this disappointment: Thanks for the receipt. I stay in Lake Placid several times a year and thought I would give you a try. Regarding my stay with you last night a few things I thought you should know. I tried to call the front desk 4 times but no one answered. - The bathroom was filthy, pee stains on the wall next to the toilet, shower had hairs in it, inside toilet was moldy and disgusting, etc. -Bath towels were thin and hard as sandpaper. - The refrigerator was leaking water on to the floor. There was a puddle of dirty water in the bottom of it. - Some of the channels on the TV (major networks) had no sound (strange) and there were a few in your channel guide that were not available. - Hallway carpets look like they haven't been vacuumed all summer. Take a look in your elevator. I used it once but then took the stairs 3 flights instead. I could go on and on. - I went to the front desk 3X the next morning to tell someone but there was a sign that said, will be back shortly. A cleaning person said nobody gets there until later and it was already 8:30. This is not a midweek $158.19 per night hotel even during busy periods. You are not even close to the value and quality of your competitors that I normally stay with. If you are going to continue doing business like this your prices should be less than 1/2 of what you charge. I know it's difficult finding staff in this business right now but personally I think you should close your doors, do a deep cleaning and some renovation, try to find staff and train them properly...or just sell out to a corporate chain and let them deal with it. Good luck! On a very small positive note the bed sheets were clean and smelled okay and I did not get any B-Bugs so there probably aren't any.
danielbY2517AF
Reviewed 26 September, 2021
I booked the king suite with balcony view so we could have a view of the lake and a whirlpool tub. The jets on the tub don’t work. Handle on the sliding door is broken off as well as the security lock of the door. The view from the lake was nice but right below us was the dumpster and other garbage. Overall cleanliness was lacking as well. Will never stay here again. Please review my photos!
Brenda P