Mercure BH Vila da Serra

TripAdvisor Review

Based on 715 review

See all

O Hotel Mercure BH Vila da Serra possui 7 salas de eventos com a capacidade máxima de 180 pessoas, acesso Wi-Fi e área para café. As áreas estão equipadas com a mais recente tecnologia, tornando o local ideal para qualquer tipo de reunião.

More details

Availability

Select the date of your trip

Quarto Standard com 1 cama Queen Size

Standard Room with 30m², two rooms (bedroom and living room), air conditioning, LCD TV with cable TV in both rooms, telephone, minibar, kitc...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 9 years

Immediate booking

Quarto Superior com 1 Cama Queen Size

Superior room with 30m² located on higher floors, air conditioning, two rooms (bedroom and living room), LCD TV and cable TV in both rooms, ...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 9 years

Immediate booking

Suite Luxo com 1 cama casal

Suite with double bed in a unique environment, air conditioning, LCD TV with cable TV, Nespresso coffee machine, work desk, telephone, minib...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 9 years

Immediate booking

Quarto Standard com 1 cama de casal queen size e 1

Standard Room with 30m², two rooms (bedroom and living room), air conditioning, LCD TV with cable TV in both rooms, telephone, minibar, kitc...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 9 years

Immediate booking

Quarto Standard com 2 camas solteiro e um sofá cam

30m² room, two rooms (bedroom and living room), air conditioning, LCD TV with cable TV in both rooms, telephone, minibar, kitchen, safe, hai...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

by 9 years

Immediate booking

Property Info

O Hotel Mercure BH Vila da Serra possui 7 salas de eventos com a capacidade máxima de 180 pessoas, acesso Wi-Fi e área para café. As áreas estão equipadas com a mais recente tecnologia, tornando o local ideal para qualquer tipo de reunião.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamBar
several
Broadband InternetElevatorWheelchair Accessibility
Reception services
24 hour reception
Food & Beverage
restaurantPublic RestaurantBuffet Restaurant
Pool and wellness facilities
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 4 outdoor swimming pools and 4 spa tubs are a perfect way to relax and recharge. Additional features Don''t miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, an a
Business Facilities / Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Conference Center
Cleaning / Laundry Services
Internet
Transport options
Sun terraceValet Parking
Accommodation
Playground
Family entertainment and services
Playground

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    250

  • Very Good

    306

  • Good

    115

  • Reasonable

    24

  • Bad

    20

Travelers profile
  • Business

    282

  • Couples

    143

  • Solo travel

    28

  • Family

    179

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Breakfast staff

Reviewed 21 september, 2021

Rose works at breakfast. she is great. Very friendly and welcoming. From the moment I walked in she welcomed me and walked me over the breakfast bar letting me know what they had available today. Rose also asked me if I wanted to order eggs from the kitchen. Again, she was great!

rodrigo0201

The staff make it great.

Reviewed 22 march, 2020

The hotel itself is ok, not in perfect condition but nothing that stands out too much. The staff however are all very friendly and Fernando was great at the front desk. Helped us with all our needs and speaks English. The restaurant Olegano attached is fantastic. Great service and food. Sebastian speak great English and is very accomodating. Pasta and Pizzas are very good.

Spotydog

Very pleasant stay

Reviewed 18 january, 2020

Specially Fernando was a great help to me! I forgot something im my room, as I stayed one night in Sao Paulo. He took care of my stuff and gave it to me, when I arrived back in the hotel. Thanks again for this very nice service

842uwe

A nice hotel with lovely service

Reviewed 15 september, 2018

This is a lovely hotel. I stayed at this hotel several times, and if I'm back at Belo Horizonte, I plan to stay at the hotel again. It is a 3-4 level hotel, not a fancy hotel. Plus Service is wonderful and caring. The room is large, very clean and the bed is comfortable. The decor is simple. The Italian restaurant at the lobby floor is amazing - fresh salad, high quality pizzas and dishes, great deserts and amazing service. We had several business meetings at the hotel, and the busines service and setup was professional and accommodating. Minus During my last stay, the Wifi at the room was poor. It was slow and at times I had to reconnect. I believe my room was located too far from the router. Next time request a room that has better wifi service.

Travel_reviews_12345

Mercure Belo Horizonte Villa Da Serra - Nova Lima

Reviewed 6 april, 2018

I stayed here for two nights and had a very pleasant stay here- The hotel has friendly and helpful reception staff & Conceige with well appointed clean rooms -My room had a small sitting room , a large outside Balcony terrace, and a separate Bedroom with a safe, ironing board, iron, good large cupboard for clothes , small pantry with tea/ coffee making inroom facility , TV with Various channels and Airconditioning- On the Rooftop there is a Gym and a small swimming pool (not heated ) & a Sauna( which was not working). Good fresh Breakfast is served at P level with nice local fresh fruits & juices and downstairs a nice Italian Restaurant too next to the reception area. The Chef at Breakfast made to order Fresh Vegetable Tapioca which was very tasty and I enjoyed same being a Vegetarian. They also make to order Omelettes and Fried Eggs etc. The Breakfast restaurant waiters were very helpful and courteous though having very limited English Language capability. The only issue was no free bottle of drinking water in rooms so after a flight & over an hours drive from the Airport you tend to get thirsty and you have to shell out 7 Rias for a small bottle of water from the minibar in room. So please visit a Supermarket and purchase before coming to the Hotel!!! Also no English language newspapers or English news articles printouts. Good Choice of restaurants and a bakery nearby just across the street from the Hotel. As a Silver Accor member I was recognised. A good secure place to stay and I will visit again here in future.

RashidIsaRishi