Millennium Broadway Hotel New York

Starting at

$ 362

TripAdvisor Review

Based on 7102 review

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Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium internet access; streaming movies; Club fitness facility access; discount coupons for shopping and tour attraction; local, long-distance, and international calls.Welcome to Millennium Times Squa...

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Property Info

Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium internet access; streaming movies; Club fitness facility access; discount coupons for shopping and tour attraction; local, long-distance, and international calls.Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settl...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

GymnasiumNo cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inThe use of a mask is mandatory in the establishmentIn-room accessibilitySupport for excursions / ticket purchaseParty roomMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Wheelchair accessible bathroomEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hostel include concierge services, a television in Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and ConciergeConciergeCheck-out hourCheck-out hourNewspapersConciergeBicycle storageTowels and bed linenConciergeConciergeSpaConciergeTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.NewspapersNewspaper standConciergeGrill/BBQClothes dryerBusiness centerElevator
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Transport options
Parking
Reception services
Safe boxNewspapersConciergeLuggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2081

  • Very Good

    2482

  • Good

    1329

  • Reasonable

    657

  • Bad

    553

Travelers profile
  • Business

    872

  • Couples

    2384

  • Solo travel

    251

  • Family

    1888

  • Friends getaway

    881

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Not good at all…

Reviewed 1 december, 2021

Oh no, this place is really not great. Location might be good if you want to be in Times Square, but the room is outdated and feels unclean. When I got inside, I had to clean the chair because there were crumbs on them. There’s also stuff on the floor that hasn’t been cleaned up yet. The walls feel like they are breaking apart. The light flickers. The place is dusty. The bathroom sink doesn’t drain well and leaks onto the floor… I’m really surprised that this hotel isn’t what it seems and the red flags in a lot of people’s reviews feel more real than ever. It’s just not what I was expected as presented on their website. I’m super disappointed.

jackkwangg

BEST Hotel in Broadway Times Square!!!

Reviewed 1 december, 2021

I cannot say enough great things about the Millennium Hotel Broadway Times Square. The staff was courteous, professional and were always happy to assist us. We were just there for Thanksgiving; we loved it so much that we just booked the same room for New Year's Eve weekend! Save your time the time and hassle. Don't look anywhere else. The Millennium Hotel Broadway Times Square is THE PLACE to stay while in NYC!!

E5850ZUstephaniec

We arrived at the hotel from the airport WITH OUR LUGGAGE we were advised they were overbooked: No room til 4am next day

Reviewed 30 november, 2021

When we arrived at the hotel from the airport WITH OUR LUGGAGE we were advised they were “overbooked” we were directed to their sister hotel, the Manhattan at Timesquare. How the hotel over booked and I already paid - is beyond me. We walked into the room- at the Manhattans——it was completely dirty. So dirty, there was even a ladder in the tub and spots on the wall. I have pictures for proof. We booked through Priceline and they did nothing. We did not want to stay at this hotel. We paid for a 4 star and this other hotel was closer to a one star. We were pretty much in the cold streets of NYC, freezing, wondering if our issue would be resolved by Priceline and/or the hotel from 7:30pm-4AM with our luggage because we were told numerous times that someone would follow up!!!!! They never called me. I continued to follow up. I never needed to use Priceline Customer service until now and I have been booking with them since 2005 but when I did need them I was given absolutely no assistance, I was even hung up on. Since Priceline was NO assistance-I relied again on the hotel. A manager at the Millennium Hotel- Rachel, was there. She eventually got us a single bed that “magically” was in a way nicer hotel than the previous one offered. The room was tiny but tolerable. We were soooo tired and stressed out but hey- we finally got the room at 4am the next day!! Although we got a single bed, we needed a double bed, so I had to sleep on a rollaway bed. Since Rachel got us the room, she saw our stress she told me repeatedly I would receive a refund for a night’s stay. I still have not received it. Every time I called and spoke with Rachel, I was given the run around and never called back. It was a nightmare of an experience and I truly will never come back to this hotel. I will post a negative review on every outlet to let people know this is how they treat people. Absolutely No thanks to Priceline. And a partial thanks to Millennium-Im completely disappointed in the whole experience. My friend and I are from VA and this is how we were treated.

Lauren W

Avoid like COVID

Reviewed 28 november, 2021

We had booked the Millennium Premier. We were checked into our room and realized that the thermostat was not working. On calling maintenance, it turned out the room was missing the whole air conditioning unit and nobody knew! The front desk guy was helpful and referred the matter to the Manager. The Manager took a little while and when he finally came around, we were presented with only 2 options - take a similar room in the older, more run down, lower class Broadway hotel or cancel - at 5.00 p.m. in NY with no other hotel booked. It seemed like we did not have an option. To his credit, we were upgraded to a Suite but the condition of the hotel as a whole and the Suite made it feel like a downgrade. I am not sure how many stars this hotel claims to have but 2 would be generous. The living room had 1 half of the day curtain completely missing. The dark curtains had holes in them. The curtains in the bedroom had holes in them. The cushions of the sofa were so old that if you sat on them, you felt the base of the sofa and the cushions never sprung back up after one stood up. The jacuzzi did not work. The shower in the bathtub did not work. We were left with only the small shower stall. The throw cushions looked like they had been around since 1970 and we weren't sure if they had ever been washed. The carpets were dirty. Light fixtures were missing bulbs. It was a complete rubbish room passed off as a suite. Housekeeping was random. Some days we would get 2 bottles of water, some days 1 and some days, none. Replenishing of towels and floor mats was also a daily surprise with no consistency at all. The corridors of the hotel were dark and dreary with peeling paint on the doors. I was reminded of the Shining and had to actually ask the bell boy if the floor was haunted or even let out to anyone else. All in all, it was a horrible experience. I would not recommend this hotel to anyone. Perhaps a Motel 6 would be better.

ssparhar

Millennium Broadway

Reviewed 28 november, 2021

We stated at this hotel for four nights. Hotel was described as a 4 star hotel and Travelocity also described it as one of the best hotels in New York. The hotel was dirty, all the furniture was broken, Old and dirty. No service in the hotel. No coffee, no restaurant no nothing. The bed sheets were not changed. To use the elevator you had to wait 20 minutes. No WiFi. The safe did not work. Additional charges for using the hotel which you already paid for. They call it Facility Fee, which is passing the corridor to the Elevator!!!! It was the worst experience. The only good thing that I can say, is thank you to Tom with the Concierge service who made our stay pleasant. Thank you Tom!!!

842mandanas