Reviewed 30 December, 2019
This is a great little hotel, with spacious rooms and comfy beds. The hotel was very clean. Staff were extremely friendly and helpful too.
Location is just outside of the old city wall, so is a very short (5 mins roughly) to the old town and nearest shops / bars.
There is a tram stop around 5 mins away which provides a direct journey to the Documentation Centre museum.
The hotel breakfast was fresh, varied and delicious.
My only minor criticisms are that there were no tea / coffee facilities in the rooms, however, the helpful staff did loan us a kettle and cups! Also there is no bar or communal area within the hotel, so if you got back early for the evening you had no choice but to sit in your room.
Overall it was a really lovely stay and I was really impressed with the value for money too.
Great staff and breakfast, but disappointed with the room
Reviewed 22 December, 2019
We spent two nights here because it was close to the old city and walking distance to the Christmas markets.
Checking in was good and efficient and although we checked in after 3pm we were informed our room was still not available, so we had to wait another 30 minutes for it to be ready.
Once we got to our room, we were disappointed. We requested a room for 3 people and we got a room with 3 beds. 2 single beds and a fold out sofa. This was not the sleeping arrangements we requested, nor paid for. However as our stay was only for 2 nights, we decided to accept it. Big mistake.
The beds were hard. Extremely hard. So hard that I could not sleep on it. After 1 night my back was killing me and I had to take Advil to try and numb the pain. Even now, 2 days later, my back is still killing me. My wife is exactly to same and she slept in one of the single beds.
The curtains in the room were insufficient. On one side of the room that had 3 windows, there was only curtains for 2 windows.
The room was clean though.
The bathroom looked relatively new and it was fine.
The breakfast was amazing. A lot of good quality food to choose from.
The staff were also very helpful and it was the staff and the great breakfast that gives this 3 points.
Amazing from start to finish
Reviewed 20 December, 2019
Firstly, don’t be fooled. Based on the service, the quality and variety of breakfast and the size of the rooms, this hotel is not 3 but at least 4 star in our opinion.
Location is 8 Minutes walk from the town square and Christmas markets.
The room incl the designer bathroom, the special upmarket bedding and mattresses and our views of the old town from the highest floor (level 5) makes this the best value for money and one of the best run hotels we have ever stayed at. Our highest possible recommendation. Photo shows Christmas tree in the foyer, right next to the free home baked jar of Christmas cookies from the owner, the breakfast room with smoked salmon and a superb tea selection and .... I could go on. Just book it.
Reviewed 18 December, 2019
Lovely, comfortable 3 star hotel with friendly, considerate and very helpful staff, with the reception speaking very fluent English (although I speak good German and was more than happy to take the opportunity to exercise my linguistic abilities). I found the buffet breakfast was very good and the bed very comfortable.
The hotel is just across the road from the entrance to the altstadt (old town) and it is ideally placed to visit many of the museums, particularly, the toy and childrens' museum and The Albrecht Duerer House and life museum.
To reach the main train station one can walk through the town (30 mins) or board the the number 4, 6, or 8 tram (strassenbahn). All day train, tram and bus tickets can be purchased for unlimited any transport hop-on-and-off rides around the city for 12.30 euros.
Reviewed 16 December, 2019
Excellant choice. Just outside the old city walls. Room was very nice and bed was comfortable. Breakfast was excellant. Only comment was the breakfast room was a little small. Desk staff was very nice.