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TripAdvisor Review
Based on 307 review
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If you are looking for a long-term hotel in Pittsburgh, our MainStay Suites offers the perks of hotel living in an apartment-style setting that features a kitchen and other inviting accommodations. Amenities include free WiFi, free full breakfast, banquet rooms with catering, a fitness center and a ...
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If you are looking for a long-term hotel in Pittsburgh, our MainStay Suites offers the perks of hotel living in an apartment-style setting that features a kitchen and other inviting accommodations. Amenities include free WiFi, free full breakfast, banquet rooms with catering, a fitness center and a restaurant and poolside bar. Guest rooms feature kitchen facilities, premium bedding, USB ports, flat-screen TVs and coffee makers. Our hotel in Pittsburgh is located near attractions like Station Square, Kennywood, Ross Park Mall, Pittsburgh Mills, Waterworks Mall, PNC Park, Heinz Field and the And...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
restaurant
Elevator
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TripAdvisor
Excellent
62
Very Good
99
Good
76
Reasonable
37
Bad
33
Business
59
Couples
44
Solo travel
21
Family
137
Friends getaway
22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 29 May, 2021
I would strongly advice AGAINST booking anything at this hotel. We booked a pool party for children birthday. Was confirmed by Jackie the hotel event coordinator and she never kept in contact AFshe confirmed we could have children’s pool party. We found out she never verified this with the hotel’s general manager whereas they were not allowing pool parties at this time. We had sent out invitations. Ordered food and even offered to hire lifeguard.. she was unprofessional. Vulgar and lazy. She told us 6 days before party that we could NzoT have it. Disappointing the sibling birthdays and all the other children whom eagerly wanted to attend. We are now stuck with no where to have the parties. This is a disgrace and a sham. Jackie should be fired...
436pollyb
Reviewed 16 April, 2021
Sure wish I would’ve looked at the reviews before I stayed here. The photos from the manager have to be from some other location. I wish the photos could convey just how bad this hotel stinks. There is a bar on the ground floor. The rooms here must just be for their intoxicated patrons to pass out in. To walk into the hotel, you must walk through a crowd of drunk smokers. Real classy clientele here. I don’t understand how Choice Hotels claims this as their own. This hotel has more of a $36/night Rodeway Inn feel than a comfort inn. Mattresses are so old that they require pillow toppers on them. Spend the extra $20 and go somewhere nice. Unless you plan to get drunk first, this isn’t the place for you.
katemarie95
Reviewed 18 January, 2021
Our hockey team chose this hotel for our stay during a weekend tournament. The price was right, but we were apprehensive based on the reviews we read. We were assured, however, that a complete remodel had been done and the issues previous guests experienced had been corrected. We found that to be 100% true. Francine and the rest of the staff were friendly and extremely accommodating. They even left the pool open later for us! The hotel was clean and updated, my wife mentioned "the water pressure in the shower is on point!" and breakfast was served hot or available "grab & go" style. They are very clearly making a conscious effort to ensure the hotel experience is a positive one for the guests, and we had a great time with the team. If or when we have another Pittsburgh tournament, we will definitely stay here again. Thank you!
A3468PDdaveb
Reviewed 23 October, 2020
The first room we had was dirty and not sanitized. The sink was filled with dirty water, there were lip marks on the glass, the tables had stains, the couch had stains. We switched rooms and that room had bugs everywhere. Stay away at all costs!
Marleytouchdown
Reviewed 7 August, 2020
We stayed here while on vacation. The price was fair, but I was disappointed in several areas. The room stunk when we first got there. I told the kids that it may be their cleaning solution, and we stopped noticing it after a while, until we were gone for several hours. Then we had to go nose blind to it all over again, for each of the three days we were there. The outside door, near our room, was not secure. We just pulled it open without using any type of key. Our room key, on the other hand did not work for the pool doors and we had to have other guests let us in. The toilet had to be flushed two or three times every time we used it. And, we had the worst view (almost on purpose-I don't think the hotel was that crowded). We got to look out our first floor sealed window to the scenic view of a shipping container in the parking lot (four feet from the window). Piles of leaves and broken glass were all around. I don't know if they were remodeling or renting the parking space for storage (there were at least five or six containers on the property). In addition, many of the cable channels had no signal. On a positive note, they had packaged "hot" breakfasts available as well as pre-packaged donuts and danishes.
mjbonyak