Based on 332 review
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Welcome to the Best Western Chicago Southland where customer service is top priority and accommodations are comfortable, warm and affordable. The Best Western Chicago Southland hotel offers convenient access to many local attractions, shopping and dining options in and around Oak Forest Illinois. Tinley Park, IL and the Tinley Park Convention Center are conveniently located nearby. The Hollywood Casino Amphitheater hosts world-class shows and is a major draw for many of our guests. Chicago Gaelic Park is located in Oak Forest and provides an oasis from the hustle of the city. This Best Western...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesMeeting RoomsBusiness Center
Reception servicesSafe boxLuggage storage
Reviewed 21 november, 2021
The hotel was very quiet and peaceful. The rooms were priced high considering everything was pretty much closed. Pool, breakfast, jacuzzi. The entrance into the hotel was a little wonky you couldn’t tell if you were going in the right direction (construction gates). There were bugs around the toilet and toilet paper that was half used. Bed was comfortable everything else worked fine (fridge and microwave). The hotel isnt close to any gas station not walking distance so stop before you come here
Needs a Pick-Me-Up
Reviewed 4 october, 2021
Upon arrival, there was construction around the hotel. We were lucky to have parking both nights we stayed at the hotel as the construction seemed to have limited parking spots. The AC unit was extremely loud and kept us from getting good sleep, and it smelled of mildew. There was signs of hair and mildew in the bathroom, so cleaning crew wasn't doing a great job. There were burnt out lightbulbs, no decor, no extra pillows or blankets and our tv was broken. I only brought the issue of blankets and the tv up to the staff, since we were only there 2 nights. The staff was amazing. They didn't make us wait for assistance or make us feel bad for asking. I don't think it is the staff to blame. I think this location is probably ignored by the actual management and the higher ups and they are not providing the staff with enough resources to run a high quality establishment. My complaints are little, there weren't any huge problems or things that could not be resolved, but it was enough for me to avoid a best western stay in the future.
Congratulations . . . you are the worst hotel
Reviewed 7 september, 2021
Paid $200 for this dump. Weed being smoked everywhere, I mean everywhere. Cigarette smoke smell wherever the weed smell didn't overpower you. The place is advertised as a non-smoking property but is clearly where management sanctions Saturday night smoking parties. Don't expect any services either. Cleaning, breakfast, lounge area, etc. all closed due to "Covid" - I think the pool might have actually been open but I wouldn't touch it. Some kind of bloody boogers were wiped on the bathroom wall. Cigarette buns on walls and fixtures. Parking lot covered in beer cans in the morning. Junk stacked up in common areas, which are all closed for Covid anyway. Looks like a combination of a construction zone and a trash dump. Congratulations, you are the worst place I stayed all year. Might have been appropriate for $45, but not $200
Not up to standards
Reviewed 31 august, 2021
The room smelled musty and there were stains on the carpeting. There was a horrible smell of marijuana in the hallway at all times. Had to switch the input on the TV every time it was turned on so we could watch it. Top of the shower insert was cracking/peeling, fan in the bathroom was dirty and the plug in the sink was missing. The breakfast area was closed due to COVID19, however there was a whole bunch of equipment stacked in that area. Only a few parking places available.
Reviewed 2 august, 2021
No USB plugs in the room. I asked for a USB plug adapter, but they did not have any. The ice machine on my floor was broken. I asked for an extra bucket, but was denied. The paint was peeling in the bathroom. The towel bar was broken. The other guests were loud and obnoxious, several with their doors open. I paid over $200 for one night. I do not recommend.