11 years on and it is even better
Reviewed 14 October, 2021
I booked Cottage 4 last weekend which coincided with the turtle release. Upon check in a very helpful man advised me that the turtle release was delayed and would be taking place after I checked out. Seeing my disappointment he advised me that he would speak to the manager and see if I could check out after the turtle release, which he kindly arranged. I only wish that I got to thank him for the kindness he showed to me. I can not fault anything about this resort, from the rooms, to the staff and the service received. It really is paradise and a place that you never feel like leaving. I think the hotel is even better then I remember it from my previous stay in 2010. There is now free WiFi, a weekly programme of various activities to partake in, a welcome drink and of course the turtle programme which was well organised and fascinating. As for Cottage 4 it is one of best accommodations that I have stayed in, I am still thinking about it now, wishing I was back there. Hopefully it won’t be 11 years until I return again to Jamaica Inn.
The Jamaica Inn - Our favorite hotel in the Caribbean for 22 years
Reviewed 12 September, 2021
Huge Congratulations to the Jamaica Inn on their recent placement in Travel and Leisure's top 10 hotels in the Caribbean! Well done and well deserved!
My husband and I have been visiting me in for 22 years and we consider it “home” (in our dreams). We have traveled many places in the world through all of western Europe and Asia at the Mediterranean but Jamaica always remains one of our favorites and we try to return once or twice a year! We travel from New York so it’s only 3 1/2 hours!
We are creatures of habit in many ways and the Jamaica Inn affords us the luxury of awakening to indulge in our morning swim before our morning coffee...I literally can't say that about anywhere else in the world except the Jamaica Inn! Not to mention our nightly ritual of moon bathing and and I ur own cottage pool!
And thanks to your amazingly professional and kind staff Who make everything seem effortless but we know how much hard work goes into keeping everything running smoothly.
And of course the property is beyond beautiful!
Elegant graceful and timeless!
Can’t wait to come home:) 🇯🇲
Lauren & Todd.
Amazing service in a perfect setting needs more than 5 stars
Reviewed 17 August, 2021
I'm afraid I might wear out my keyboard with all the good things I have to say about our recent stay. From the first contact over the phone to make our reservation until the car from the hotel dropped us off at the airport the service was amazing. If all places had such good service there might not be a need for this site. Upon arrival at the airport we were greeted by the driver from the hotel which we arranged for in advance. It is a 90 minute trip from Montego Bay Airport to the inn. Check-in was smooth and flawless as they showed us around the grounds on the way to our room and answered our questions. The rooms are not huge but large enough with nice toiletries and the basic amenities you would expect. There are no tv's in the rooms but with great WiFi you can watch from your devices if so desired. We had no time or interest really. With a beautiful beach and a nice veranda right on it who needs a tv. Breakfast service is either in the restaurant (outdoor unless raining) or delivered to your room where we would eat on the veranda. Lunch you had the same options or have it delivered to your spot on the beach. Dinner had the same options as breakfast. Many people seem to take the room service option as there is a dress code after 7PM (long pants, collar shirt and closed toe shoes for men) which I did not mind but if you did not feel like packing evening clothes then room service is a great option. Service not only was right there for you many times they were even ahead of you in anticipating your needs/wants. There were activities such as a tour of the grounds to learn about the native fruits and spices grown there, a rumology tasting of the varieties of local rum and croquet were some. Through the concierge you are able to arrange quite a variety of activities in the area based on your interests. Nothing beat getting up, walking straight onto the beach setting our chairs and relaxing with the biggest decision we had to make was whether to order over breakfast to our veranda or stroll over to the restaurant for a different beach view. There is no wrong choice. The beach is beautiful, well spaced out and very clean. We had a couple minor hiccups which really were nobody's fault which were attended to immediately, resolved quickly, efficiently and exceeding our expectations. As we are still in the Covid era proper protocols were observed in all our interactions there as the staff are very mindful of the precautions that are needed. We opted for the all inclusive meal/drink plan and it was well worth it. The meals were fresh and high quality and they were prepared expertly. The menu varied enough that we had plenty of different options to choose from throughout our stay and they were mindful of the food allergies we advised them of. Thee owners are gracious and take the time to chat with the guests. Finally, if you like a little bit of history this place certainly has some. You can get a taste of it from their website. When onsite we asked more about it and were shown around and given some more detailed background. It was an interesting investment of 15 minutes. Checkout was nice and efficient with our car to the airport ready and waiting. Last Covid note was that when we stayed we booked for 5 nights which included a free Covid test onsite from a doctor that came and administered it. The results were emailed in about 90 minutes and we were able to upload them to our airline app for a smooth clearance at the airport. All that's left is for us to book our next trip there.
Reviewed 11 August, 2021
Everything about this place is amazing. Our west wing room was very nice, our room was right next to the water, could see fish from our verandah. We spent 90% of our time in the verandah, also lovely to see the sunset from there. The private beach had very few people in it, and was just a few steps from our toom. The staff are also wonderful, Nadia at the front desk was particularly helpful. The food at the restaurant or through room service was excellent, and the band every night was a lot of fun. The only slightly negative comment I would have is to do with the cocktails: the same drink being really good one day and pretty mediocre the next. There is a grocery store in the gas station about 5 minutes walk from the hotel, has snacks, beer, wine, rume, sunscreen tc. All in all, just an amazing place, we will be back.
We loved Jamaica Inn!
Reviewed 7 August, 2021
Jamaica Inn is a slice of Heaven on Earth. We stayed in cottage 2 and the size for 4 was perfect with amazing views of the Caribbean and Jamaica hills. The service was amazing - we were catered to by friendly staff morning through night. The food was delicious and the drinks had us quite happy. The atmosphere is geared towards total relaxation and appreciating the Caribbean waters with all the water sports equipment you need to explore.
My family had quite an incredibly indulgent and great time, met new friends, and are already talking about when we will come back.
Thank you for everything, Jamaica Inn!! Jim, Lolita (Lola), Patrick and Andrew