Based on 401 review
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Palm View restaurant is open daily from 7am until 10pm and serves a traditional breakfast buffet. Grilled specialities are available for lunch and Caribbean fusion options for dinner. Guests on ALL INCLUSIVE receive breakfast, lunch and dinner. All meals are served a la carte from a set menu for all inclusive guests. Soft and non-branded alcoholic drinks served by the glass are also included.
Check-out ends at: 11:00
Avoid at all cost!!!!
Reviewed 11 november, 2020
Due to the Covid-19 pandemic, we choose this hotel to quarantine in as it was advertised as an all-inclusive hotel and it would be perfect for a couple of nights until we got our 2nd negative test results. Well, all I can say the staff was very friendly and tried hard to make a bad situation better. I can not say bad word against them. The hotel is not an all-inclusive hotel at all it is a budget Bed and breakfast/room only hotel. We had booked for all-inclusive and got room only. Once arrival in our room, it became very clear this was the case. We had no mini bar, no tea/coffee and no water. But I must say we had a kettle and 2 cups that was full of dust. When I tried to complain to the owner, he could only say I was breaking the quarantine rules and I would be arrested. After I informed him to send police, prime minister, health minister and immigration to the hotel as I wish to speak to them as he would not answer any of my question regarding what he has in place for us as we had paid for an all-inclusive stay. I would say this hotel should be avoided as this man is only interested in getting rich and not about his customers.
Reviewed 20 march, 2020
Staff was overall unfriendly, non-accommodating and unsupportive. I will never stay here again. Restaurant service was horrible. I was told to move from the bar while eating a slice of pizza even tho there were no customers. Room service was the only thing that was done right consistently.
Sunbay the positives and negarives
Reviewed 18 march, 2020
The room was clean and ok, we believed the hotel was on the beach, it was the other side of a minor road, to get to the beach was a 10 min walk. The breakfast was awful we chose from a grubby old plastic coated menu. The pool was nice and clean but there were no towels unless you bought one for 15$ The reception staff were rude and couldn’t care less about anything else but their appearance. One day a gentleman was behind reception but he was too busy eating a basket meal under the counter than find out when our delayed airport shuttle would arrive.there was a mature lady on the activities desk in the foyer and she was helpful and kind.I guess once upon a time it was a decent hotel but now it’s tired and needs refurbishing and the staff badly need training..
Great location overall lovely stay
Reviewed 16 march, 2020
On Arrival to Barbados, my transfer to Sunbay from Airport was good lovely driver. On arrival the Receptionists had very poor customer service skills throughout our stay. Overall the best receptionist was the elderly male he was very friendly and willing to help professional customer service and very efficient no problem . The Tour Guide lady is very good and highly i recommend her . The catering staff are all so amazing especially Chef Jonathon & two Young female Chefs the passion shows great food. Front of house staff are all very amazing & friendly . Desiree my favourite and the lovely lady who organised my Valentines meal thank you.I loved the bar staff they are all a pleasure to be around .rooms were cleaned very well everyday thank you My partner and i would love to come back. Great location to stay thanks Sunbay .
Reviewed 12 march, 2020
Th Sunbay Hotel is in a good location in Maxwell, close enough to the main road for public transport and far enough from it to be quiet. Spacious rooms and bathrooms. TV has many channels, safe can be rented cheaply. Fridge and kettle available. Nice private balcony looking over atmospheric courtyard with palm trees, pool and sunbeds. The hotel is close to Oistins, and Maxwell itself has some of the best swimming conditions and sea temperature in the south of the island.