Best Western Plus Peppertree Inn At Omak

Our cat jumped out and followed my son out of the truck where we kept her when we were getting ready to check out. She followed him inside the hallway apparently and he didn’t notice. We contacted the desk to notify them and looked all over but never saw her. My family is very distressed over our missing cat and on top of that we were charged a pet fee double our room cost because our cat got in the hotel hallway. The manager said there were eye witness of the cat inside but I was told when I called later to see if anyone had seen the cat that a young boy had seen or had been asking about a cat in the hallway. That was my son. So without any reason or issue since somehow they attributed the cat to us, with no issue caused, I have a huge charge and a still missing cat. No one ever saw the cat, we just assumed that’s what happened. Called multiple times, manager refused to reverse the charges, and was less than helpful.

Convenient to roads, gas, food, shopping, and general area. Weekend breakfast started too late for me. Hot breakfast take away was served (pandemic protocol). The rooms and hotel were clean and quiet. Some traffic noise is subtle on the even room side that faces the highway. Nearby gas stations, restaurants, fast food, groceries, sporting goods and a casino. About 30 min from Tonasket, 1 h from sno-park on Havillah Rd.

Over all rooms were good, no tub only showers so was inconvenient for kids. Old tobacco chew spit bottles and cups were found under the edge of beds, floors had debris including glass my husband stepped in. That was the only issue. Lovely Hot breakfast served in the am.

The Peppertree Inn at Omak is our preferred choice of accommodations when in the area on business. The hotel is fairly new, well laid out, with all the typical amenities, plus some extras like a game room, with billiards tables. Due to Governor Apple Maggot Inslee's lockdown of Washington State, we were unable to use the pool or hot tub, but in the past both have been very clean and relaxing. The Staff was very friendly and helpful when we experienced a problem with the HVAC in our room, they promptly relocated us with minimum inconvenience to a new room directly across the hall from our old room. We experienced no bandwidth issues with the WiFi, and breakfast was good, served in a sanitary and professional manner. I recommend staying here if overnight in Omak WA.

Broken heating, broken doors, extremely loud, and the beds were terrible. When brought to the staffs attention, the simply told us they would “tell the maintenance man” One of the worse nights sleep ever in a hotel. Doors don’t work from the outside entrance.