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Opinión escrita el 5 de Octubre de 2019
I had a non-smoking room, so therefore I went outside to smoke. No problem right? Wrong. The guy who I assume to be the owner kicked me out well before my check out time. He wanted me out at 9:30. Signs posted CLEARLY STATE check out is at 11:00AM! I asked him "I can't smoke outside?" he said no smoking anywhere. There are NO signs stating the entire property is smoke-free. NONE. There are cups/glasses on the AC units outside with butts in them and planters FULL of them. At 9:46, he knocked on my door and tells me, "Come on get out. I already told you." I told him "No,check out is at 11." He told me "No,now... come on!" I just told him whatever and got my belongings. Then another man asked me if I had a vehicle, I said no, I was waiting for someone to pick me up. Then he wanted to know when I was going to get picked up. I told him it wasn't his business and that I would be picked up whenever my ride arrived. I ended up sitting on a concrete devidider between the hotel.
The bedding has stains, and the shower curtain too. Other than that, I will say the room was clean. And watch, just like I've seen on other reviews, he will reply to it saying "guest was messy" or "guest broke something" and "don't reservation again" and blah blah blah. This guy is just downright rude and mean.
I want to go back and take photos soo bad.
Amy Marie J
It's like stepping into an alternate universe
Opinión escrita el 5 de Novembre de 2018
The booking/checkin process was fine, but as the night was ending I went into my room to find that there were no towels. None. Not even a washcloth
As people normally do, I went down to speak with the manager to easily rectify this situation. I politely mentioned the issue and asked for some towels.
Rational managers would apologize, offer a stack of towels and send the guest back on their way. But since this hotel operates in some bizzaro world, the owner and his wife started arguing and yelling at me that in fact, I did have towels, I just wasn't savvy enough to find them in a 100SF room. After screaming back and forth with them - again over TOWELS - he finally came to the room to see that I wasn't some international cheap hotel towel smuggler and in fact just didn't have any towels.
He opened the door and threw two towels at me and my roommate and left in a huff.
The good news is you can book a room and per policy if you can get your business done in 10 minutes or less, they will give you a refund if you decide not to stay.
Opinión escrita el 2 de Octubre de 2017
This hotel sucks and the staff there lacks empathy on their guest that pay them their hard earned money. This is the absolute worst experience in a hotel that I have EVER stayed.
Just browsing over the manager responses to guest complaints SHOULD be enough not to stay there. I will not be returning here or recommending this hotel. I asked for a non-smoking room and the room reeked of nicotine, clearly it was not a non-smoking room. There were bugs in the room, dirty towels, a centipede in the shower, and did not have a fridge. They do have rooms with carpet and a fridge. The manager was rude and unapologetic. He told me because I booked an hour ahead of time that he would not put me in a new room and tried to give me ice so I could keep my food cold. Ice will melt and my food will be at a dangerous temperature. There are bugs in the room. I DIDN'T WANT MY FOOD EXPOSED! What an awful experience.
AVOID at all costs it is a DUMP
Opinión escrita el 9 de Septiembre de 2017
This is the worst hotel I have ever stayed in. The staff is amazingly RUDE.
They have no manners and basically just hang up the phone on you. They even hang up when you are staying there.
The frig does not work. There is a Lysol smell to the room. I wish I had somewhere else to go but there is a hurricane back home.
Bring your own sheets and towels. This is a roof over your head and nothing more if that at all.
As Bette Davis would say "WHAT A DUMP!!!"
Worst hotel stay ever
Opinión escrita el 26 de Julio de 2017
Hands down, the worst hotel ever in 38 years of travel world wide. The pet friendly booked room was not pet friendly when we arrived and we paid extra, and they charged based on what the manager thought he could get away with. The manager was a rude and insensitive little man. Internet password did not work, had to take it down to the office for his daughter to work on getting logged in. The room was so grimy looking my dog refused to lay down on the carpet. We went to Walmart and bought our own bedding, the fridge did not work, fuses blew through the night. we checked out and drove to Madison Alabama and stayed with friends.