Wouldn't stay here again
Reviewed 10 September, 2021
Pros: Felt safe and was quiet. Rooms are spacious. Interior rooms face the pool courtyard.
Cons: Aggressive messages around hotel about kicking out smokers(we aren't smokers, but still). No breakfast or even an attempt to offer a to-go option. We had to make a grocery run to pick up supplies after checking in and finding no breakfast would be served. Not even coffee.
Suites have cabinets and counter space, but there is no way to prepare a breakfast.Not a bowl, glass, plate, flatware or dishsoap.
We were placed in a room that did NOT have their put-your-card-in-the-slot to operate the thermostat. We later found out this was the only way to adjust the thermostat. When I couldn't turn on the air conditioner, I was told to put my room key in the (nonexistent) slot. The security guy came to our room to discover there was no way to adjust the thermostat. It's now 11:45 pm and we pick up all our belongings and walk to a new room in our pjs. We had to ask to have $$ taken off our bill. No customer service. (Okay the security guy was very nice, front desk was not).
If you can find a similarly priced hotel, go there instead.
Reviewed 8 September, 2021
Memos everywhere of required mask mandate, however, staff seemed to think it’s optional. Pretty lobby, outdated rooms. Breakfast is not served..but is still advertised during booking on their site. Not worth the value of the stay. Update your rooms, clean your sheets(I had other peoples hair particles in the bed)
Reviewed 6 September, 2021
Although there was no breakfast, it was still a very nice hotel, close to shops, restaurants, etc. Saw fireworks from Angel Stadium, within walking distance to Orange Outlets Mall, restaurants. I would recommend this hotel to anyone.
Reviewed 22 August, 2021
this hotel is easy to find, in a quite area. close to stores and restaurants. check in was fast and easy. staff was very polite and helpful. room was spacious and clean. beds were comfortable. pool area was clean, hot tub near the pool. very nice court yard to sit out in.
Great location but a dirty hotel room
Reviewed 16 August, 2021
- The room was dirty with the exception of the bed.
- Furniture was in poor condition
- They do not offer the breakfast that was advertised on their web site, and I am looking at the modified one. We have stayed at many hotels throughout the pandemic and a water/cookie does not do it.
- Gym was closed with no indication on web site.
+ Great location in terms of being close to Anaheim attractions, but you'll need a car.
+ The hotel was quiet.
+ Seemed pretty safe.
+ Parking is free.
Overall this is a dirty hotel and one of the worst I have stayed at in terms of cleanliness and maintenance of the furniture. The only upside in that respect was the bed was clean, and the only reason I stayed one night.