Best Western Orlando Gateway Hotel

Starting at

$ 68

TripAdvisor Review

Based on 3504 review

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Stay at this stylish Universal Partner Hotel situated close to Universal Orlando Resort™, SeaWorld® and the Disney® Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the Gateway to Orlando Attractions in Central Florida. This full-service hotel offers the best in customer service for b...

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Property Info

Stay at this stylish Universal Partner Hotel situated close to Universal Orlando Resort™, SeaWorld® and the Disney® Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the Gateway to Orlando Attractions in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios Florida™, the Universal's Island of Adventure™ theme park and Universal's Volcano Bay™ water theme park. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO® and ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
ConciergeLuggage storage
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedImposition of an interval between guests' stays: 24 hoursMinimum age of clients 18Dry cleaning / laundry servicesWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseSwimming pool with wheelchair accessMultilingual teamUmbrellas by the poolQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and GimnasioTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, shopping on site, and a teleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access and concierge services.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTreat yourself with massages, body treatments, and facials.Don't miss out on recreational opportunities including outdoor tennis courts and a seasonal outdoor pool.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Mediterranean apartment include complimentary wireless Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1226

  • Very Good

    1352

  • Good

    591

  • Reasonable

    194

  • Bad

    141

Travelers profile
  • Business

    202

  • Couples

    916

  • Solo travel

    140

  • Family

    1576

  • Friends getaway

    355

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Worst service ever

Reviewed 11 november, 2021

Each member told me different info. Made the reservations weeks prior, called and confirmed multiple times and when i got there they had different info and didn’t let me check in (even tho it charged my account)

malharmemon

lacking in all departments

Reviewed 26 october, 2021

I'm a diamond elite member. My status wasn't recognized when I checked in. I had to tell the clerk, who them proceeded to upgrade my room. I asked for my complimentary water bottle and told they were out? You're out of water bottles but still able to charge $3 for one in the store? nice. Things got worse in the room. Phone not working, tub faucet spins so I couldn't take a proper shower. I write to desk manager about my issues, no response. After feedback with best western, the gen mgr (Mike Gush) writes an apology to me. Wow! an apology for a terrible stay? I feel so much better! NOT! so much for my room fee! all is forgiven

nkgdds

Verify your requests being met and check out the room before unpacking

Reviewed 19 october, 2021

Friendly morning staff - nice clean hotel. Room would not cool below 70 degrees Closet door was off the rails Bath tub valve dripped all night - towel in the tub stopped the dripping sound. Requested handicap room and was not accomodated

William K

Overall unhappy experience, wouldn't recommend, and won't be back.

Reviewed 18 october, 2021

My boyfriend rented this for 2 nights for my birthday trip. Nowhere in the room or reservation information, did it state that it was going to be an adjoining room-which we aren't comfortable with at all. We would've changed to another room if we had known, but it was late when we got in and we're too tired to switch at that point. Then we go to lay down and there aren't any normal sized pillows. There were 4 small square, throw-pillow size, pillows on the bed. When we went to call the front desk we found out the phone didn't work. I called from my cell phone and they informed us that they don't have any regular sized pillows to provide us. It was super uncomfortable waking up with our heads off the pillows after turning in our sleep. The carpet floorboards were coming off the wall-very unsightly. The first shower towel that I grabbed had some type of makeup on it still, which leads me to think they didn't wash them too well. Just an overall unhappy and dissatisfying experience. We will not be back and will discourage all family and friends from staying here when visiting the Orlando area.

A_Em710

Sadly Disappointed

Reviewed 13 october, 2021

The morning staff was completely rude and inconsiderate of an injury I got during my stay. There was no accommodations except for a worker that was renovating a room. I don’t know if I’ll come back again.

JazzyyJayyy01