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Conveniently located to make the most out of your stay, the hotel is within minutes from Walt Disney World® Resort, Universal Studios® and Sea World® theme parks, all reachable by complimentary shuttle service. A large variety of excellent restaurants is just a few steps away. The...
More about the hotelConveniently located to make the most out of your stay, the hotel is within minutes from Walt Disney World® Resort, Universal Studios® and Sea World® theme parks, all reachable by complimentary shuttle service. A large variety of excellent restaurants is just a few steps away. The hotel features 24-hour reception, express check-in and check-out, concierge service, free WIFI throughout, ATM on site, meeting room, business centre, fitness centre, outdoor pool, laundry service and free on-site parking. Wheelchair accessible.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor Rating
Based on 1468 reviews
Travelers rating
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Scores Summary
Not a good experience
I have stayed at several Country Inn & Suites locations and have always had a good experience. We chose this hotel based on my prior experience and I was let down. This location is absolutely disgusting. There is garbage on the floor down the hallways, stair wells are dirty and also had debris on the floor. The hallway on our floor smelled badly of smoke. One of our rooms had a soaking wet floor due to what appeared to be an issue with the Air Conditioner-we had to move to another room. The bathroom barely looked clean and the drain was gross. They also do not tell you ahead of time that they are not offering breakfast due to COVID. Odd, we stayed at a couple other hotels during our week long visit that still had breakfast. Regardless, they should at least be informing guests that they are not offering this "amenity". Also, the laundry is insanely expensive even for a hotel. $3 to wash and $3 to dry in a tiny washer/dryer- I was shocked it's usually half of that at most hotels. We were supposed to stay two nights and we decided to find somewhere else for the 2nd night.
Avoid this place like a pandemic or plaque
Do not stay here if you require Wifi service. When the motel has more than a scattering of residents, you'll get no Wifi service as it becomes oversubscribed and unusable. I spoke to the front desk person (nice lady) and she admitted their Wifi essentially never works. The only time I was able to use it was when I woke up at 3 AM when Wifi traffic was light, but by 5 AM it was again unaccessible. Water is also not hot, the place reeks of a cheap owner try to save a buck wherever possible e.g. subscribing to low-bandwidth internet service, lowering water temps, scrimping on cleaning services, limiting access to breakfast from 7 to 9 a.m. Avoid this place like you would a pandemic.
NASTY
NASTY NASTY NASTY!!! First off we would have left if other hotels were not booked. We were moved to three different rooms. First one the AC didn’t work and then someone clearly had a Bowel movement and it was clogged and no one looked at it. Final room the sink was broke (see photo). There was NO WIFI, Pubic Hair in my towels so had to go buy my own, no shuttles to the park or breakfast like it says there is online. Absolutely DISGUSTING. Front desk didn’t seem to care about any of this all they offered was switching my room but after the third move we were so over it!!! There’s also mold growing in the showers and sink (see photos). The carpet is so appalling!! Stains all over. And phones in the room forget it they don’t work either.
Bandaid in bed
We found an old bandaid in our bed after we had slept in it. I can't imagine in a time like this that they aren't changing the sheets?? But maybe not. The location was nice, however. We would not stay again.
breakfast
Make sure you get down to breakfast in time as they will pull everything & shut the juice machine off right at the deadline. It doesn't matter if there are people still getting their breakfast or not.