Grand Bohemian Hotel Orlando, Autograph Collection

I visited Orlando, FL for the first time this month. We found the hotel no problem and were greeted with a warm welcome by the hotel staff. The hotel appearance was warm and artsy and I instantly felt comfortable and at home. The room was spacious and plush, decorated with art and deep dark tones. I was happy they had a restaurant and bar with a DJ that evening who was spinning lounge music. We ordered dessert and drinks and it was delicious. The issue was the area, my BF and I walked 1 block up the street to Walgreens and were surprised by the number of homeless people loitering around. The next morning my BF went to get coffee and some homeless guy followed him back to the hotel asking for money. SMH. I can only report our experience those particular days.

In town for business and unfortunately stuck at the hotel a lot just waiting on direction for work. The good part is being at this hotel. Lots of restaurants of anything you would want within walking distance. Also spent each morning jogging around lake at Eola Park which was just a few blocks away. Gym was more than sufficient for my workout and the pool was great to lounge beside and work all day. Staff was very helpful and kind.

Grand Bohemian Hotel Orlando scares guests and fails at communicating: An alarm went off at midnight urging guests to evacuate immediately and to not use elevators. Hotel guests exited using the stairs, and saw no guidance or directions once outside on the street, so we all walked into the lobby. Pictured is dozens of guests confused and scared while one employee ignores us, checks in a new guest, while the other employee "Dustin" walks away and ignores everyone. Literally waited to be told why we had to evacuate but we were all being ignored. I had to proactively ask "what is going on" only to be told by Dustin that "I think its a false alarm, an exterminator was supposed to be here but he is not. I would have said something (to guests) but I didnt know yet." Which by the way, when you have an urgent alarm and not even communicate with your guests, and to be so flippant when approached, is absolutely unacceptable, even if you dont have all the info. I called the front desk after, who said disinfectant steam cleaning in the bar set off the alarm. Extremely concerning that I was given 2 different answers and not a single apology for the lack of communication. Awful experience, dont bother coming here. They are not prepared for emergencies.

Business trip - worked every day. The bad - room is under powered, and dim. The desk serves as a tray for the convenience items they want you to buy. Not enough outlets if you need to do more than charge your phone. No fridge - it's 100% dedicated to the courtesy bar, you can't fit anything in it. No microwave, no shelving in bathroom. Mandatory valet parking. The good - great mattress, and black out drapes; excellent nights' sleep. Location, location, location. You can walk to anything from the hotel, it's a great spot. The bar is GREAT. Courtney and the other bartenders made me feel welcome, like being at my home establishment! I literally cannot say enough about them. Food - I had 2 meals and wish I'd had more. It's not to be missed. Pool, gym, hot tub, all nice. Environment/Ambience - PRIMO. I'm not a real artsy guy, but I appreciated where I was for the effort they put into a hip, gallery style class act. Service - A+ from the front desk, valet, the hospitality staff, and the bar/restaurant crew. Friendly, helpful, and professional. Results driven people in a luxury environment, I can't say enough about them. Overall - GREAT value for the $$, and a cool place to hang out. I will def stay here again, and recommend it to friends and family.

Not a hotel for business travelers; adjacent to main drag in downtown so constant noise all night, tiny gym, just not the service oriented experience expected from a Marriott. Classified as a resort hotel, so any Marriot status you have is worthless here.