Property Location
With a stay at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel in Orlando, you'll be 4.9 mi (7.9 km) from Disney Springs® and 6.6 mi (10.7 km) from Disney's Animal Kingdom® Theme Park. This family-friendly resort is 6.9 mi (11.1 km) from Epcot® and 8.3 mi (13.4 km) from SeaWorld® Orlando. Distances are displayed to the nearest 0.1 mile and kilometer.
- Lake Buena Vista Factory Stores - 2.7 km / 1.7 mi
- Old Town - 4.1 km / 2.5 mi
- Lake Bryan - 4.1 km / 2.6 mi
- Fun Spot America - 4.2 km / 2.6 mi
- Falcon's Fire Golf Club - 4.6 km / 2.9 mi
- Orlando Vineland Premium Outlets - 6 km / 3.7 mi
- Disney's Typhoon Lagoon Water Park - 6 km / 3.7 mi
- Congo River Golf - 6 km / 3.7 mi
- Mary Queen of the Universe Shrine - 6 km / 3.7 mi
- Little Lake Bryan - 6.2 km / 3.8 mi
- Celebration Golf Club - 6.2 km / 3.8 mi
- Capone's Dinner Show - 6.4 km / 4 mi
- ESPN Wide World of Sports - 6.5 km / 4 mi
- Stetson University Celebration - 6.5 km / 4.1 mi
- Disney's Hollywood Studios® - 7.2 km / 4.5 mi .The nearest airports are: Orlando International Airport (MCO) - 28.9 km / 18 mi
- Kissimmee, FL (ISM-Kissimmee Gateway) - 12.6 km / 7.8 mi .The preferred airport for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel is Orlando International Airport (MCO).
Rooms
Make yourself at home in one of the 777 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dining
Satisfy your appetite with American cuisine at Lakeside Cafe, one of the resort's 5 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check- out. Planning an event in Orlando? This resort has facilities measuring 7850 square feet (729 square meters), including a conference center. Self parking (subject to charges) is available onsite.
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NEVER GOT OUR REFUND
We did not stay here. They cancelled our fully paid for room without our knowledge . After several lies about reopening dates, I called several times and was told to not cancel, that they would be open by our date in August. My last call to inquire about their opening date, as our reservation date was approaching and the website was still showing that it was closed, I was told that they had cancelled our reservation back in July. That was news to me! We never received an email, no type of correspondence, nor was I told that in the calls I had made prior. WE NEVER RECEIVED A REFUND, it is now May 2021. We called our bank to dispute the charge, and unfortunately, we were told that we had to wait until the hotel’s refund policy was up...but because the hotel kept giving me the runaround, the date for our banks charge back policy, expired. I hope karma finds each and every one them, who had a hand in this.
Awful Service - Refund Hijacked
Like everyone else here our deposit for this hotel has been hijacked for an indefinite amount of time (eternity). We canceled our reservation over a year ago due to the pandemic and have followed up numerous times with IHG corporate based on the re-opening date for the hotel that continues to be repeatedly extended. We are told that only the hotel is able to issue us the refund ONCE IT OPENS. The last time I called in the hotel no longer even had a scheduled date, it is just to be determined now. I asked what if the hotel has filed bankruptcy and never reopens? I was told that if that occurred IHG corporate would deal with the guest refunds but essentially the hotel can just keep stating that they are going to reopen SOMEDAY and IHG corporate will not issue refunds. As an IHG rewards member and someone who typically goes out of my way to book at IHG brand hotels, based on the awful customer experience I have received and the same treatment I am seeing with others based on the hundreds of other reviews stating the same, I will never again stay in an IHG property. IHG get it together and take care of your customers or expect to lose many others not just with this hotel but across all your brands.
Avoid staying on the weekends!!!
They open this place over the weekends as a water park, unfortunately it gets so crowded with rude and non educated people who doesn't care about guest that are actually staying there. Now, rooms with poor and lack of ventilation on ground level, so you can imagine the smell of humidity. Spacious and comfortable if you subtract the before facts.
Still awaiting refund from cancellation
We had a family trip planned for April of 2020. Due to COVID we had to cancel and they closed the hotel so we couldn’t go if we wanted to. We were originally told 14 days for a refund... then 30, then 90 and so forth. It has been over a year and still no refund. That is completely unacceptable. It is such a disappointment that IHG won’t issue refunds themselves. They put their name on this property and they need to stand by it and issue refunds or a minimum a very large credit towards a future trip at a different hotel. Will not book with this hotel again!
Skeptical
I wanted to book here in a month but i do not like what I’m seeing about you all taking people money during this hard time plesse give people their money back this is not right. It’s very sad and I won’t visit