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TripAdvisor Review
Based on 540 review
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This hotel is situated just a short distance away from Disneyworld and Celebration City, in Kissimmee. The hotel lies close to the vibrant Old Town. A host of attractions are located within easy access of this charming hotel. A number of restaurants and bars can be found nearby. The hotel enjoys a c...
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This hotel is situated just a short distance away from Disneyworld and Celebration City, in Kissimmee. The hotel lies close to the vibrant Old Town. A host of attractions are located within easy access of this charming hotel. A number of restaurants and bars can be found nearby. The hotel enjoys a classical American style, offering comfort and excitement in a wonderful setting. The guest rooms are superbly designed, offering a relaxed space in which to completely unwind in comfort. Featuring a range of exemplary facilities and services, this hotel delivers the utmost in comfort and convenience...
See allCheck-out ends at: 11:00
TripAdvisor
Excellent
125
Very Good
93
Good
90
Reasonable
59
Bad
173
Business
15
Couples
116
Solo travel
46
Family
219
Friends getaway
67
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 6 September, 2021
This is the worst place ever!!! I have been calling all day and the phone line doesn’t even ring!!! My husband left his wedding ring there and I can’t even get a call out to them and anyone I’ve tried to call and ask just gives me the same number and says keep trying. I’ve called for over 10 hours today and also the place is DISGUSTING do not stay here at all!!!!!!!!!!
K9982VRalyssas
Reviewed 31 July, 2021
spent the night on a friends recommendation, NEVER again. The first room was a nightmare, holes in door and wall, trash thrown about no sheets. Look like someone partied and left. Complained got another room while trying to sleep people outside my room talking loudly. Not the best neighborhood.
julieaT5825GT
Reviewed 26 July, 2021
So.... I knew this was a cheap place when booking so expecting old furniture and a dated place etc but this place was dirty. Not what you expect during a pandemic. There was wee around the toilet, hair and pubes in the bath room and even blood on the pillow. The sheets were clean but the brown blanket on the bed was not The wi fi didn't work either and though the staff were friendly they were not able to sort this out So the rating is based on the unclean state of the room, not the facilites
claydon82
Reviewed 4 July, 2021
I booked a room for one night. Their website says to call if you will be arriving after 9pm, which I was going to be. The woman I spoke with on the phone (after the phone rang for over a minute) told me that she saw my reservation and had until 7am the next morning to check in. Upon arriving at 11:30PM I was told that there was no room and that I couldn't stay. She could do nothing for me because her "boss" was not around. I insisted that I not be charged and she ensured me I wouldn't be. Well, I was charged. This place is a disaster and there is nothing resembling customer service. Save yourself the hassle.
ericsO9903BF
Reviewed 10 May, 2021
Booked a room for a week--I paid in full--needed to add 1day because of my return flight--they emailed me a form I was supposed to print off, fill out and fax back--I was out of the state--then they said just use their website--they quoted me $65 and I had to pay $87 on their website--never again--rediculous
michaelcollins2021