Quality Suites Lake Buena Vista

Other than the low price there wasn't much good about this hotel. The things of note that I should mention: 1- I got to see the same trail of crumbs in the hallway the entire week. 2- if you want housekeeping to service your room you need to request it at least 24 hours in advance. But even then you only have a 50 % chance of getting new towels. 3- if you would like new towels for your room don't request them from the front desk after 8pm or you likely won't get any. 4- your breakfast in a bag may or may not be able during the designated time in the morning. 5- if you think it's hard to get new towels for your room just try and get pool towels. The price was low and so was the quality.

Pool isn’t heated and is dirty, the floors and carpets in the room not washed or vacuumed, we had suite with mini kitchen 3 lids 1 sauce pan we bought couple pans to use so make sure you bring pans with you. no breakfast I understand covid but the to go bags not out either, children running up and down halls until 11pm management never stopped them. I get parents responsibility to control kids but management’s responsibility to get the parents to control them so others are not disturbed. It’s to bad we had this experience because location is awesome! Close to everything. Hopefully they clean the place up a bit. Maybe we will stay again if things change.

TRAVEL AGENT HERE- DO NOT STAY HERE! Unclean and unsafe during covid! There was blood on the floor near the elevators, walls covered in grime where buttons where, couch absolutely covered in stains, hotel reeked of trash- room smelt worse. Smeared handprints on mirrors (form previous guests!), switches and handles sticky! Fully operable double hung windows on the 3rd floor!! A child could lean and fall out if windows unlocked! Room does not look like photos at all. Absolutely unacceptable how filthy it was on any given day but ESPECIALLY DURING COVID! We paid for 2 nights and left after the first- we couldnt take it anymore- owners unwilling to refund. Absolutely deplorable. I do hope Disney pulls their good neighbor status- I would never reccomend to a client. Stay at Wyndham Syutes across the street- 1000% better with great customer service!!

We stayed here for 3 nights while we took our kids to Disney for Christmas. It was 10-15 mins to the parks & just down the road from Disney springs. The major plus was the room. We didn’t expect it to be a 1 bedroom with a separate living room/kitchenette. Made it really nice since we had our 3 young kids. The breakfast was ok considering covid (muffin, fruit cup, granola bar, water & hot chocolate packet). The hotel seemed clean, nice, affordable & had good parking & was a convenient location. We would definitely stay again when back in the area.

What a nice hotel! Beds were comfortable. Room was nice and clean. Staff was fantastic, they went out of their way to make sure our stay was great. I would definitely stay again. They offered a bag breakfast and free coffee and tea. The location is great too! You won’t regret a room here. Great prices too!