Based on 2495 review
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This hotel is located in Lake Buena Vista, only minutes from the Walt Disney World® Resort. There is no shortage of activities in the world's most famous tourist destination: Walt Disney World® Theme Parks, Universal Studios® and Universal's Islands of Adventure just down the road. Visit Shamu at SeaWorld Orlando, or swim with the dolphins at Discovery Cove. For golf enthusiasts, there are several courses to choose from. Shopping opportunities abound in the Disney Downtown Area, close to the hotel, and there are two large shopping centres just 16 km away.
Check-out ends at: 11:00
Pool and wellness facilitiesPool
Reception servicesLuggage storage
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Reviewed 29 november, 2021
The staff was very friendly and helpful. The hotel was clean and well appointed. The food was very good and convenient. The location was very convenient to many recreational venues. Our pets were accommodated well.
Reviewed 29 november, 2021
We stayed at the Sheraton Lake Buena Vista Resort during the Thanksgiving holiday and weekend. We also celebrated my boyfriends birthday as well! The entire staff.. (especially Nicole Cora, who was beyond helpful in making sure our stay was flawless!).. were nothing short of amazing! We were always greeted and remembered by nearly all staff! We spent a day at Disney so the free shuttle was perfect! Easy & prompt! Breakfast buffet (especially the eggs made your way!) My favorite!... It was beautiful, clean, peaceful and close to Everything! This was a couples trip but we can't wait to bring back our entire family! Thank you all for your help in making my other half and his birthday the most memorable one yet! From 1-10 .. I'd give them a 12! Hope to see you all again soon! #TheEagleFans
Good for Family with Dogs
Reviewed 28 november, 2021
Overall, we will probably come back simply because the room was large, each child had their own bed, the dogs had space, and it was in our budget. The No cleaning service was a pro & a con - they really should think that through a bit more. I wish it was cleaner & the beds were more comfortable. I expected more from a Sheraton. Pros: ➖ Has Bunk Beds + Pull out Bed for the kids ➖ Great for pets: doors open to the outside, we were able to get our room on the ground floor, multiple places to take them to go potty, they had poop bags & garbage cans, and a safe place for walkIng ➖ Great pool area. Nice single slide. One pool has a volleyball net and basketball court. Hot tub was nice. ➖ Great Thanksgiving Brunch ➖ Staff was nice ➖ No cleaning service while we were there - which was good since the dogs were in the room while we were gone during the day Cons: ➖ Beds are not comfortable (time to call the chiropractor!) ➖ Pillows are flat ➖ Lots of dirty & dusty spots (see pics) ➖ The bathtub was old and peeling ➖ No water pressure in the shower. However, that probably was a good thing because if it did have good water pressure, we probably would have been calling down to fix the drain because the tub drain was SOOO slow. ➖ No cleaning service meant we ran out of toilet paper and Kleenex 3 times, had to take out our own trash, had to use Wawa grocery bags for garbage bags, and had to use used bathroom towels to clean the tile floor.
Reviewed 26 november, 2021
First at check-in there was an issue with undisclosed $100 non-refundable pet fees; none listed on any website, only says “charges MAY apply”. The manager’s solution was to ask if we wanted to cancel the reservation and go elsewhere. I was livid to say the least. Just what I wanted the day before Thanksgiving. I pay the fee and go to the room only to find some weird funk on a lamp…mold, rust, caked on dirt?? I don’t know. It goes on…the tv remote did not work, called for a new one, “it’ll be right up” they say. NOPE. The toilet barely flushed and the sink didn’t drain. The breakfast buffet at Zest was subpar and frankly for $18.95/pp should be a whole lot better. I could see charging that for the omelette station but not for the other items served. The staff was friendly and the hotel presented well kept in the common areas. Needless to say, we won’t be staying at this hotel again.
Reviewed 22 november, 2021
Had the absolute best stay this week. It was perfect for getting to and from the parks, and just general proximity to everything without being in the middle of it all. As someone who visits Orlando at least twice a year, I can say with certainty that I won’t be staying at any other hotels. Sheraton Villas we’re perfect and I can’t wait to visit in the summer when the weather is warmer and less rainy.