Property Location
With a stay at Universal's Cabana Bay Beach Resort in Orlando (Southwest Orlando), you'll be within a 5-minute drive of Universal’s Volcano Bay and Universal CityWalk. This family-friendly resort is 1.5 mi (2.3 km) from Universal Studios Florida and 1.5 mi (2.4 km) from Universal’s Islands of Adventure. Distances are displayed to the nearest 0.1 mile and kilometer.
- Universal Orlando Resort - 0.1 km / 0.1 mi
- Universal’s Volcano Bay - 1.1 km / 0.7 mi
- Universal Studios Florida - 1.4 km / 0.9 mi
- Universal CityWalk - 1.8 km / 1.1 mi
- The Wizarding World of Harry Potter™ - 2 km / 1.3 mi
- Universal’s Islands of Adventure - 2.3 km / 1.4 mi
- Fun Spot USA - 3.1 km / 1.9 mi
- Pirate's Dinner Adventure - 3.2 km / 2 mi
- Orlando International Premium Outlets - 3.5 km / 2.2 mi
- Ripley's Believe It or Not - 3.6 km / 2.2 mi
- Sleuth's Mystery Dinner Show - 4 km / 2.5 mi
- Madame Tussauds - 4 km / 2.5 mi
- The Wheel at ICON Park™ - 4 km / 2.5 mi
- SEA LIFE Orlando Aquarium - 4 km / 2.5 mi
- Orange Tree Golf Club - 4.3 km / 2.7 mi .The nearest airports are: Orlando International Airport (MCO) - 21.7 km / 13.5 mi
- Kissimmee, FL (ISM-Kissimmee Gateway) \- 24.5 km / 15.2 mi
- Orlando Sanford Intl. Airport (SFB) - 58.3 km / 36.2 mi .The preferred airport for Universal's Cabana Bay Beach Resort is Orlando International Airport (MCO).
Rooms
Make yourself at home in one of the 2200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dining
Enjoy American cuisine at Bayliner Diner, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, express check- out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Love this place
Very clean and friendly, helpful enviroment!!! I loved that the pools are heated and stay opened till midnight, including he Lazy River. The food was ok, but, I loved that they have a starbucks in the resort!!! and all great restaurants near by!!!!
DON'T GO
A vacation of long lines, disrespectful staff, lack of accommodations, and no concern from management. The line stretched for over an hour just to get on the bus to go to the park, only to wait another hour to go through security, to wait ANOTHER hour to go on a ride at 8:30 in the morning. We waited in lines lasting over 20 minutes to get a drink from the Freestyle machines. Whether the machine had ice or even worked at all was a crapshoot and the park treats you like a convict. There response to every problem you have is, "Go over there, wait in line". Have some respect for yourself and stay far away from Universal Studios and any associated establishments.
Good location, ok hotel.
Last weekend we stayed at Cabana Bay for a 4 day trip to Universal Studios. This hotel is a huge budget right next to Volcano Bay water park, a quick 5 minute walk down a path and you are in it. In addition to the hotel being close to the waterpark, they also provide free shuttles to both parks along with early admission to the Harry Potter areas of both parks if you are an early riser. These are the benefits to this hotel but they stop there. This hotel was completely full during our stay and they did not have the staffing to support the number of guests. There were long waits to check in at the front desk, no maid service throughout out our stay (other hotels offer a discount for this and they do not), and the main food service area in the hotel is a cafeteria and is only open limited hours. The pool was overpacked with people especially in the evenings after the parks closed, and they expected you to buy tubes to use in lazy river. Our family had a great trip to Universal but I would consider this hotel similar to Disney's value options. We were able to do everything we wanted at Universal so we will not be going back for a long time but if we did we would most likely not be staying at this hotel.
4th birthday stay
The hotel was amazing! We have not stayed on Universal property before and the Cabana Bay staff were very friendly and the hotel was clean. We only stayed two nights and have always wanted to stay at Cabana Bay to see what it was like. It definitely was worth it!!! Also, the Volcano Bay view was so much fun especially at night. We also ate at the Cafe in the hotel because we got in late. We were so glad they were still serving.
Horrible guest service and not accommodating
Let me start by saying the resort itself was nice. Housekeeping, regular check-in staff. Amenities.. etc. my issues are more with guest service. My husbands foot got stuck in one of the storm drains and he ended up falling and breaking his femur. From the SLOW response of him laying in the roundabout to the end of our stay was mortifying. From the rude director of guest services to regular shift supervisors. Is everyone going to have to deal with those people on a daily? No. Sadly I had to. My husband was in the hospital from 6/7 (2 hours after our arrival) until 6/11. Accidents happen. I was trying to split my time between salvaging a vacation for my girls and the hospital. I did ask right away for them to cover the costs (taxi) to and from hospital and they did. I had to go down to the check-in counter EVERY TIME! Call and wait on a cab, just to visit my husband for an hour took 4 hours for the entire time, each time! Once my husband was released I asked about them renting him a wheelchair for the rest of his stay. The “director” of course seemed accommodating and said he’d set it up for me and it’s a 3rd party rental, could they call me if they needed info. I said of course. Yeah they called alright… to get my CC info to BILL ME. Not once did they say, “hey, I know you have kids here and you’re trying to go to and from the hospital, tell them to come to guest service if they need anything” or “tell your kids to come down to one of the many food courts and we will make sure they have dinner” I did ask I’d they could change our express pass days to a later date, nope… contact guest services inside the park… REALLY? After all this you can’t make a few calls and help me out?! YOU ARE A UNIVERSAL RESORT!! I don’t care who you’re owned by! What happened to customer service? What happened to going above and beyond making your guests stay more pleasant? I wouldn’t expect it had this injury not have been a foot caught in a drain grate causing this fall. Guess I expected Disney service and I surely now know you don’t get anything above your average motel 8. People save for a long time to get a 9 day, flight, etc vacation. Most will never get more than a 1 trip in a lifetime to a place like this. Shame on Cabana Bay and Universal Studios