Based on 28 review
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Located in Kalamazoo, Holiday Inn Express and Suites Kalamazoo West is within a 10-minute drive of Kalamazoo College and Western Michigan University. This hotel is 4.5 mi (7.2 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts. Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and a television in a common area. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolIndoor pool
WESTERN MICHIGAN TRIP
Reviewed 18 october, 2021
Set off in a quiet location. Clean and modern. Easy check in and check out. Very pricey for the night which was to be expected since the college had an event going on. The floors were very thin but overall great stay.
This staff shouldn't be in hospitality business.
Reviewed 27 march, 2021
Like others we found shampoo empty and thin walls (next to highway) and gap in hall door. Planned to have advertised breakfast we checked on at hotel. Waited 5 minutes at breakfast counter reading 7 small signs of breakfast options, then told only rolls, sausage and yogurt, no eggs. Then take down signs! Expressed disappointment to clerk at front desk. No apology, only excuses. Then interrupted by another employee whispering to clerk. Pointed out she was interrupting customer. Told it was manager, I was "combative" and could leave. I asked if I was being thrown out. Told again I could leave and refused to give me her name. With her manager silently standing there! Corporate issued case number, but "leaving it up to location" to make it right.
Reviewed 25 march, 2021
this property was clean and comfortable. It is a little hard to find. GPS wouldn't take address. There is also another Holiday Inn across the parking lot. Would recommend this hotel and would stay here again if in the area. Was disappointed in breakfast. They made an effort to offer some hot items.but fell short of other holiday inns we stayed in since covid.
Reviewed 21 february, 2021
I went to Kalamazoo on a business trip this week and chose to stay at this hotel. First the good things: —Relatively new hotel —Comfortable bed —Cool chaise lounges in the room Now the bad: —Sink did not drain —Shampoo dispenser was empty —There was supposed to be a grab and go breakfast in the morning but there were none out —Parking lot was not plowed well and they had half blocked off so you had to walk a ways in the snow So basically—nice physical plant but not well maintained. There are lots of hotels in Kalamazoo—I will try a different one next time.
Friendly Staff, Thin Floors & Walls
Reviewed 8 february, 2021
Pros: Friendly desk staff, comfortable bed, good pressure in the shower, love the shampoo/conditioner dispensers, microwave/fridge was nice to have, lots of food and delivery options nearby, close to 131 and 94 Cons: Gap in door frame is weird and lets in a lot of light and noise. The walls and floors are SUPER thin, worse than most apartment complexes I've lived in. I could hear people stomping around all night, and I could hear all of my neighbors talking. I'm not sensitive to highway noise, but this is close to a freeway, and the windows aren't very thick. You will hear the highway all night (if you're sensitive to that).