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2 adults - 0 children - 1 room

Grand Hotel Masseria Santa Lucia

580 TripAdvisor Reviews

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According to guests, it's ideal for:

Near the sea and in an excellent location in Ostuni, Grand Hotel Masseria Santa Lucia is a 4-minute drive from Spiaggia della Costa Merlata and 6 minutes from Torre Pozzella. This 4-star hotel is 8.9 km from Ostuni Cathedral and 3.7 km from Torre Pozelle.Make yourself at home in one of our 132 rooms...

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4

Quarto casal ou duplo

1 double bed or 2 single beds

Soundproof room, 22 square meters with patio


Internet : Free WiF...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 2 children -

Immediate booking

4

Quarto casal ou duplo (Free Spa Access)

1 Queen Bed or 2 Single Beds

Soundproof room, 24 square meters with patio


Internet : Free WiFi...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

4

Quarto casal ou duplo superior

1 double bed or 2 single beds

Soundproof room, 24 square meters with patio


Internet : Free WiF...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

4

Quarto casal ou duplo, Pátio

1 double bed or 2 single beds

Soundproof room, 24 square meters with patio


Internet : Free WiF...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Property Info

Near the sea and in an excellent location in Ostuni, Grand Hotel Masseria Santa Lucia is a 4-minute drive from Spiaggia della Costa Merlata and 6 minutes from Torre Pozzella. This 4-star hotel is 8.9 km from Ostuni Cathedral and 3.7 km from Torre Pozelle.Make yourself at home in one of our 132 rooms featuring minibars and flat-screen TVs. Rooms have private patios. Complimentary Wi-Fi keeps you connected and there's satellite programs for your enjoyment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Enjoy a delicious meal at the restaurant or stay...

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Check-in starts at: 14:00

Check-out ends at: 10:00

Property Amenities

several
Sauna secaCheck-out expressoPiscina externa sazonalWheelchair accessible (limitations may apply)ElevadorBusiness centerEstabelecimento para não fumantesTelevision in common areasCafé da manhã incluídoCofre na recepçãoCafé/chá em áreas comunsServiços de lavagem a seco/lavanderiaNumber of meeting rooms - 1Wheelchair accessible parkingAcessível para cadeira de rodasAssistência para passeios/bilhetesBalcão de recepção acessível para cadeira de rodasServiços de conciergeNúmero de bares/lounges: 1Acessível para cadeira de rodas (pode haver limitações)AcademiasDepósito de bagagensNúmero de restaurantes: 1LavanderiaEstacionamento grátis sem manobristaRecepção 24 horasTerraçoWi-Fi grátisQuadras de tênis externas - 1Number of spa tubs - 1JardimPraia particular nas proximidadesCafé da manhã feito na hora incluídoTodos os diasServiços de babá (sobretaxa)Spa de serviço completoGift shops or newsstandSauna a vaporChildren's poolArea shuttle (surcharge)Lounge acessível para cadeira de rodasWheelchair-accessible on-site restaurantSalão de eventosPool sun loungersCheck-in expressoWheelchair-accessible poolServiços de casamentoPool umbrellasBusiness center/espaços para reunião acessíveis para cadeira de rodasSnack bar/deliEspreguiçadeiras (praia)Guarda-sóisPrática de tênis no localOff-street parkingCentro de conferências

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    155

  • Very Good

    191

  • Good

    118

  • Reasonable

    74

  • Bad

    42

Travelers profile
  • Business

    27

  • Couples

    267

  • Solo travel

    11

  • Family

    122

  • Friends getaway

    88

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

4 n stay 10-14 September

Reviewed 17 september, 2020

Many of the reviews I read are unjust. Maybe because they were in busy season it was different. We had a fabulous time. Very covid secure . Welcoming reception at all times. Breakfast buffet well organised as per covid safety & plentiful and fresh. You can ask for extras to be cooked eg omelettes etc. The gym is small but clean. Pool was immaculate & very peaceful. Pool bar and lunch food there was plentiful and varied for our needs. It is in a quiet location which we wanted but could walk to a few other rocky inlets and beaches (to the left across from hotels stony beach) there are couple of snack bars/ beach bar and a 5* hotel we ate at one evening. The hotels stony beach is lovely for swimming & has plenty of sail shades , beds and comfy cushions for the beds. Showers and toilets. The hotels beach is a short walk to the right from the stony one. The hotel can drop you there , just ask at reception, also if you let them know you are going to the beach they take beds and umbrella and it is all set up for you ! Taxis are expensive, it is 20€ to either Ostuni or Santa Marina one way. But both worth a trip for a evening meal , stroll and cocktails. I would definitely return with my hubby next time and maybe get a car if we can hire one for a good price.

PassengerLorraineAH1

Middle of Nowhere

Reviewed 21 october, 2019

With the flight being delayed and issues with hire car, we arrived at 930 to be told the restaurant was closed, no food! The hotel is in the middle of nowhere so you will need a car, nice pool but no towels, lovey outside area for breakfast but selection is poor. OK for a 2 night stay but that's it really as food could be better. Clean and comfy rooms so not all bad

Beesands

Would not have been my first choice of hotel

Reviewed 1 october, 2019

I too stayed at the hotel as part of an Inghams Tour but as this was not the hotel I had originally been told Inghams were using, I was very apprehensive after having read the previous negative reviews. My room in the main part of the hotel was a good size, with an excellent shower. The lighting in the bedroom was very dim but the bathroom was very well lit with a magnifying mirror incorporating a light. The television was a good size with a Sky box. A list of television channels would have been a helpful addition. The wifi in the bedroom was non existent, although the signal was strong around the reception area & on the small terrace outside. I would have expected a card with the wifi code to have been in the bedroom. The food was marginally better than I had expected, although at times, it was quite disappointing both in the choice of dishes & their presentation. On our last evening, the main course was a choice of either mackerel or a platter of mixed cheese. Much as I love cheese, I did not consider it to be an acceptable main course. On our first evening, when we arrived late, it was irritating the menu for our meal was written in German. They were aware we were on the Inghams’ tour & were not part of a German one. The drinks were expensive & the only snack available for lunch on our last day was an unappetizing looking cheese & ham sandwich. Again the presentation & quality was awful & I am glad I saw the standard before I ordered one. The hotel is very isolated & without a car I would not recommend it or consider staying there again.

rover33507

Not a 4* hotel, poor service and food

Reviewed 19 july, 2019

Went on Inghams "Best of Puglia Tour". The Room was good and no real complaints other than the floor could have been cleaned more regularly. With a small outside secluded patio area and at ground level it is easy to walk dust and dirt into the bedroom. The hedging surrounding the patio needed to be trimmed as we ended up fighting though over-hanging thorns and other branches to get to the seating. Tea and coffee making facilities in the room would help in the morning and when returning from trips. Hotel Catering & Bar Very Poor and had to complain to the manager about the quality of the evening food and the positioning of the tables. The service was not good either, not helped by the positioning of the tables. The group had three tables, the chairs for 8 of the group were up against a back wall which meant the waiters could not serve from behind ( they had to pass and take away plates across the table!!). The food was tasteless and sometimes inedible. I could not understand why we were on a different menu to the rest of the restaurant; surely the cost difference was a small price to pay to protect the Inghams name. The lighting was also poor and when eating fish with bones, not ideal. Some flood lighting was installed after the complaint. We all sat down at 7:30, but didn’t finish until around 10:00. The rest of the restaurant were in and out in 90 minutes. The group were treated like second class citizens. One evening 8 of us took taxis to Ostuni (5 miles away) and had a good meal and wine, with a great atmosphere for 25 euros each. Not sure why the hotel could not have provided the same. The swimming pool bar also closed on a whim; I was chasing around to order a mid-day sandwich. The bar also ran of certain soft drinks (Sprite, Fanta etc.) and this on the first night and was not corrected throughout our stay which I’m told was down to a lack of ordering. Good food is part of the holiday; the lack of it sends the wrong message. The hotel was isolated and walking to other places was not possible, something that is pleasing and part of the holiday evenings. Definitely not a 4* hotel, but could be with better food and service.

lenandpam

Not 5 star

Reviewed 15 july, 2019

I loved the faded decadence about it but rest assured this hotel is not luxury. Linen, beds and rooms are clean but very basic. No tea/coffee making facilitis. Basic minibar. No extra toiletries just shower gel. Food is thrown at you at dinner and similar to a big busy Butlins type fare. Breakfast is a fee for all with everyone stuffing extra food into their bags for later. Whole hotel is t really geared for English speaking. Small tv in room. No comforts especially if it rains. Pool is decent but I’d rate this as a 2/3 star. Service is a bare minimum Raw sewage (actual big fresh lumps of it) and nappies floating in sea area to right hand side of garden/rock/sea area

996sarahc