Delta Hotels by Marriott Ottawa City Centre

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Overlooking the Ottawa River and Downtown Ottawa, the elegant and stylish hotel Delta Ottawa City Centre enjoys a perfect central location in the capital of Canada. Sites such as Parliament Hill, Rideau Centre, Confederation Park, University of Ottawa and Chinatown can be reached within a short stro...

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Property Info

Overlooking the Ottawa River and Downtown Ottawa, the elegant and stylish hotel Delta Ottawa City Centre enjoys a perfect central location in the capital of Canada. Sites such as Parliament Hill, Rideau Centre, Confederation Park, University of Ottawa and Chinatown can be reached within a short stroll. The Canadian Museum of Civilization is within walking distance, just on the other river bank in francophone Québéc. All of the rooms feature a contemporary design, large windows to enjoy the breathtaking views as well as complimentary WIFI. Business guests will appreciate the full-service busine...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
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several
Elevator
Reception services
ConciergeLuggage storage
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Additional features at this hotel include complimentary wireless Internet acEnjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless Internet access.Enjoy recreation amenities such as a private beach or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet acTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Mediterranean hotel also features complimentary wireless Internet access, conciEnjoy recreational amenities such as a waterslide and a seasonal outdoor pool. 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This hotel also features Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this aparthotel include complimentary wireless Internet access, concierge services,Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This Mediterranean aparthotel also features complimentary wireless Internet access, concierge services, anHead down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a waterslide. This hotel also features complimentary wireleBe sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge servicesPamper yourself with a visit to the spa, which offers massages and body treatments. If you''re looking for recreational opportunities, you''ll find a water park, an outdoor pool, and a sauna. This hotPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.Enjoy recreational amenities such as a waterslide and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and barbecue grills.Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access and a vendinPamper yourself with a visit to the spa, which offers massages and body treatments. 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Guest rating

TripAdvisor

Travelers rating
  • Excellent

    605

  • Very Good

    579

  • Good

    202

  • Reasonable

    52

  • Bad

    36

Travelers profile
  • Business

    474

  • Couples

    394

  • Solo travel

    51

  • Family

    316

  • Friends getaway

    124

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Good location

Reviewed 25 october, 2021

The location of the hotel is good for walking around to restaurants and landmark places. The room was clean, we used the coffee maker, the beds were comfy and sheets were freshly pressed. The breakfast area tables were distanced, we had to wear masks to enter, and the buffet choices was very limited. There was no on site restaurant due to pandemic so we went out to eat. There were two big constructions across the street and the noise was annoying.

4historyandculture

Awful Service

Reviewed 20 october, 2021

Do you want a very bad Service? Go in this hotel! Where The parking man can give you a Bad advice about where to park in The street (it could happen for sure) and The hotel doesn’t refund The fee that you take! Thank you!

938bennyg

Not an upscale hotel

Reviewed 14 october, 2021

This was our first stay at this or any Delta hotel and we had understood Delta Hotels (part of the Marriott chain) to be a four star brand of hotels. In other words, an "upscale" hotel. Our experience was not that of an upscale hotel and we had a number issues with our stay, none of which you would expect to have at an upscale hotel. We had a disappointing and uncomfortable stay and we decided to check out a night early and find another hotel. For starters, the elevators are grossly inadequate for a 25 story hotel. At least they are when the hotel is at full capacity, such as was the case on the recent Thanksgiving weekend in Canada. And especially during this time of covid, when you want to avoid sharing an elevator with too many people. But people really had no choice, to either board a full elevator and forget about social distancing -- or -- to wait for an excessively long period of time to, by chance, catch an elevator that had only a couple of people it. People on lower floors (such as 15 and below) and wanting to go down to the Lobby probably had zero chance of having an uncrowded elevator show up and I don't know how they managed. Taking the elevator from the higher floors on down meant getting stopped at every single floor on the way down and seeing discouraged people waiting (some with baby strollers) at each floor, not wanting to get onto an already crowded elevator -- or there was just no more space for them. Not sure what the hotel could even do to fix that situation and maybe it's just a design flaw of this large building. That is, the elevator configuration apparently was not designed to accommodate the hotel at full capacity. Taking the stairs is not an option, as (so I was told by others who tried) you cannot even get out at other floors and once you're in the stairwell, the only way out is to go all the way to the ground level and exit to the outside of the building -- not the hotel Lobby. Another building design flaw, apparently (or maybe something required by the fire marshal for the city of Ottawa?). Not that I would have wanted to be going up or down the stairs to get to or from our 22nd floor room, but I'm sure many on lower floors would've loved to have had that option, given the mess with the elevators. Our room itself, which was a suite, was very disappointing. Carpets looked dirty, the furniture in the sitting room of the suite was very worn, shabby and stained. Maybe not even as nice as furniture you would find at a Salvation Army or Goodwill resale store. In the corner of the sitting area was a small fridge with a small microwave resting on top, but with the power cords haphazardly strewn about and visible. It all just looked junky and aesthetically ugly. Not upscale at all. In the dining area of the suite, the table and chairs looked to be from the 1970s. Also, worn and stained. But the real kicker was that the air conditioning unit in the sleeping area made a noise that sounded like a ship horn, each time it started up to cool things down. And it was warm in the room, so this was a big problem. We wanted to call the front desk to report this issue, but then came to find that both phones in the room were not in working order. So, I called the front desk on my mobile phone and thankfully, someone picked up. The gentleman I spoke with at the front desk (unfortunately, can't remember his name) was very nice and sympathetic, but since the hotel was fully booked that night, there was no option to move us to another room. He was very responsive though and he came up to our room with a Dyson fan and also brought along the maintenance person to see if he could fix the A/C unit noise issue. The maintenance guy did something real quick and he believed he had resolved the issue, but unfortunately, not long after both gentleman left, we discovered that the ship horn noise issue had not been resolved. So, we spent the night with no A/C (which we really did need, given how warm it was in the room) and made do with the Dyson fan, just so that we would not be awakened over and over again by the ship horn noise. If you're traveling with pets (the hotel is "pet friendly") or kids, which many at the hotel were, you might have a different perception of this hotel, in terms of whether or not it is an upscale property. You probably wouldn't care all that much and you'd just be happy to have reasonably priced accommodations (relative to the number of people you're traveling with) at a decent location in downtown Ottawa. The aesthetics of the room probably wouldn't matter all that much. But I'm pretty sure the ship horn noise with the A/C unit, non-working phones in the room, uncleanliness of the carpet and furniture and inadequate elevator service are things that would be a problem for anyone, no matter what. It was just my wife and I and we were expecting upscale, clean, comfortable and modern accommodations. As already mentioned, this is not an upscale hotel. I feel bad for the staff of the hotel, because every person we dealt with was very nice and understanding. Great people who are trying their best to be helpful. It must be difficult to have to be continually apologizing to customers for things that are not within their power to do anything about. The hard working staff at this Ottawa property of Delta Hotels deserves better.

DGG_650

Solid Downtown Hotel with Excellent Staff

Reviewed 26 september, 2021

I am a frequent visitor to the Ottawa area, going there mostly for business. This was my first time staying at the Delta. I chose it because it is across the street from my meeting location, and also because I am Bonvoy gold status. My room was fine, if fairly standard. The hotel appears to be a bit older, with refurbished rooms. But it had everything I needed. Likely due to the pandemic, I was unable to get breakfast at the hotel, and settled for the Tim Horton’s next door (connected to the hotel lobby). What really made a difference was the staff. Everyone there was exceptional. I was greeted warmly upon check-in and someone else attended to my request for a taxi promptly and efficiently. These touches were much appreciated, and because of the staff, I would recommend this hotel.

CdnMtnGal

Nice hotel walking distance to Parliament and war museum

Reviewed 25 september, 2021

Nice clean room. very comfortable bed, room was quiet, air conditioning worked perfectly is quiet enough to sleep with it on. Unless you need in and out priveleges (diggity) just part in the public spaces under the hotel it was $20 a day max the hotel charges $25 a day for in/out. The only complaint I have is there were no usb outlets to recharge items.

Craig A