Novotel Ottawa

Starting at

$ 108

TripAdvisor Review

Based on 1929 review

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Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city whic...

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Property Info

Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
several
Elevator
Reception services
Luggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsEmployees wear personal protective equipmentMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inReception with wheelchair accessIn-room accessibilityContactless check-in availableMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features complimentary wireless Internet access, wedding services, and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and wedding services.Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    540

  • Very Good

    883

  • Good

    329

  • Reasonable

    119

  • Bad

    58

Travelers profile
  • Business

    525

  • Couples

    531

  • Solo travel

    119

  • Family

    484

  • Friends getaway

    118

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Location. Lacking some in room amenities.

Reviewed 15 november, 2021

We booked a king room for 2 last minute. Check in was straight forward and informative regarding need for reservation in fitness centre and pool due to covid restrictions. Two elevators in service requiring key card access, but only one elevator to parking garage. In and out privilege with parking so we were able to keep the car underground until 18h, check out is noon. We requested a corkscrew but had to attend The Albion Room in the main lobby to have them uncork the bottle and provide wine glasses to take back up to room. The lady barkeep at The Albion room was wonderful, be sure to reserve a table during happy hour! One single bath towel each in room. Robes would have been nice. Rainfall shower and glass stall. No bathroom fan, but a small window in the main room opens outside for ventilation. Only one single coffee pod for one in our room. Appeared it was set up for the solo traveler. Linen was crisp. Handy having build in USB and HDMI ports as well as reading lamps in the headboard. The location is fantastic to park your car and walk.

sammijosmith

Complaint

Reviewed 10 november, 2021

There were many public health and safey violations. Only 1 of 3 small elevators working. Packed elevators, long waits. Room not clean on check-in. Buffet no protection, utensils not changed, no sanitizing or gloves. Dirty dishes.

jjtor2021

Best Breakfast

Reviewed 3 november, 2021

If you ever visit Ottawa don’t miss the best breakfast in town. NICOLE and JULY are analyzing friendly and fulfill every wish before asking. 5 Stars for a great start in the day. Beste Grüsse Stefan and Susanne Kranzbuehler

R7969ZPstefank

As always a nice stay

Reviewed 20 october, 2021

I have regularly stayed at the Novotel in Ottawa. Nice modern room, with comfortable bed, safe, fridge, coffee maker, iron. Breakfast buffet is quite good, lots of choice, although a bit on the expensive side. Excellent service. Hotel is well located in the Byward market, close to everything and across the street from the Rideau Centre.

Seat_13c

Great stay in Ottawa !

Reviewed 19 october, 2021

I had to be in Ottawa for two days and I stayed at the Novotel Ottawa Centre. The room was super comfy. The service was excellent and this hotel is very well located in Ottawa Centre. I recommand this hotel and I'm sure you will like it like I did !!

438pierreb