BEST WESTERN The Inn & Suites Pacific Grove

Starting at

$ 160

TripAdvisor Review

Based on 776 review

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Welcome to the Best Western The Inn %amp; Suites Pacific Grove! Pacific Grove hotels have everything guests need for the perfect California escape including sand, surf and plenty of sunshine. With townhouse-style guest rooms at this Pacific Grove hotel, you'll truly feel right at home. Ideal for ext...

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Property Info

Welcome to the Best Western The Inn %amp; Suites Pacific Grove! Pacific Grove hotels have everything guests need for the perfect California escape including sand, surf and plenty of sunshine. With townhouse-style guest rooms at this Pacific Grove hotel, you'll truly feel right at home. Ideal for extended stays and larger groups, it's like renting a home near the beach. Not all hotels in Pacific Grove come with such expansive accommodations, but at Best Western, travelers know they're getting prime rates, location and amenities. Just a few of our amenities include charging stations: TESLA charg...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsWheelchair access - noEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionFree wireless internetFrequently touched surfaces are disinfectedWithout elevatorsFast check-inCoffee / tea in common areasThe use of a mask is mandatory in the establishmentSupport for excursions / ticket purchaseMultilingual teamQuick checkoutFree breakfastTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    373

  • Very Good

    254

  • Good

    89

  • Reasonable

    33

  • Bad

    27

Travelers profile
  • Business

    45

  • Couples

    290

  • Solo travel

    24

  • Family

    270

  • Friends getaway

    57

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Quality of this Hotel and staff was terrible, do not stay here!!!

Reviewed 27 november, 2021

We have stayed at the Best Western The Inn & Suites Pacific Grove many times over the past eight years. We stayed there this week (11/24 - 11/26) for two nights including Thanksgiving, and the quality of the hotel was horrible (fireplaces in most of the suites were not working, we found holes in the ceiling of the kitchen, there were very dirty/worn carpets, and the front desk staff was rude and not customer-focused). There are much better hotels in Monterey and Carmel than this one!!!!

689jerryy

Overnight stay.

Reviewed 22 november, 2021

Basic accommodations. Clean. Comfortable bed. Our room had a small balcony westward facing. Quiet location. Close to restaurants and the beach at Asilomar. Packaged breakfast items. Mgmt is making an effort to make your stay pleasant. 🙏

tfree0414

Terrible customer service

Reviewed 18 november, 2021

Customer service at this hotel was atrocious. Front desk was not helpful at all. They charged almost double what the going rate of the room was and have a policy not to work with you on price after you make a reservation. The heater sounded like a jet taking off in the middle of the night. One of the TVs in the room didn’t work so I tried to use the hotel phone to call the front desk it didn’t work either. I had to walk down to the front desk for them to come in and jiggle the wires behind the TV so that would work but then we could no longer turn the TV so that we could see it from the bed. I’ve stayed at quite a few hotels and it really seemed like the owner/manager don’t care about their guests.

zeitgeist84

OVERALL UNSATISFACTORY EXPERIENCE

Reviewed 3 november, 2021

No one at front desk and no way to notify anyone I was there. Light in refrigerator out. Enough kitchen gear to fix meals unless you need to cut something (no knives). Fireplace didn't work. Phone didn't work. Corroded showerhead-no spray, just dribble. No milk for cereal just large cartons of almond milk. I won't stay here again.

Q4176SOkathyt

Clean Hotel in Residential Area

Reviewed 21 october, 2021

We stumbled on this gem in Pacific Grove, and plan to return the next time we are in the area. The bed was comfortable, and the shower was large. The breakfast was basic, but we did not expect much given the times of COVID. My husband and I came to see the Monarch butterflies in late October, and were not disappointed. Remember binoculars. We also went to the beach and Pt. Lobos during low tide. We recommend the Red House for breakfast, and Passion Fish for dinner. The rooms here were clean and pleasant. The staff was helpful.

CynthiaC1009