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Welcome to the Best Western The Inn %amp; Suites Pacific Grove! Pacific Grove hotels have everything guests need for the perfect California escape including sand, surf and plenty of sunshine. With townhouse-style guest rooms at this Pacific Grove hotel, you'll truly feel right at home. Ideal for extended stays and larger groups, it's like renting a home near the beach. Not all hotels in Pacific Grove come with such expansive accommodations, but at Best Western, travelers know they're getting prime rates, location and amenities. Just a few of our amenities include charging stations: TESLA charg...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Business Facilities / FacilitiesBusiness Center
Quality of this Hotel and staff was terrible, do not stay here!!!
Reviewed 27 november, 2021
We have stayed at the Best Western The Inn & Suites Pacific Grove many times over the past eight years. We stayed there this week (11/24 - 11/26) for two nights including Thanksgiving, and the quality of the hotel was horrible (fireplaces in most of the suites were not working, we found holes in the ceiling of the kitchen, there were very dirty/worn carpets, and the front desk staff was rude and not customer-focused). There are much better hotels in Monterey and Carmel than this one!!!!
Reviewed 22 november, 2021
Basic accommodations. Clean. Comfortable bed. Our room had a small balcony westward facing. Quiet location. Close to restaurants and the beach at Asilomar. Packaged breakfast items. Mgmt is making an effort to make your stay pleasant. 🙏
Terrible customer service
Reviewed 18 november, 2021
Customer service at this hotel was atrocious. Front desk was not helpful at all. They charged almost double what the going rate of the room was and have a policy not to work with you on price after you make a reservation. The heater sounded like a jet taking off in the middle of the night. One of the TVs in the room didn’t work so I tried to use the hotel phone to call the front desk it didn’t work either. I had to walk down to the front desk for them to come in and jiggle the wires behind the TV so that would work but then we could no longer turn the TV so that we could see it from the bed. I’ve stayed at quite a few hotels and it really seemed like the owner/manager don’t care about their guests.
OVERALL UNSATISFACTORY EXPERIENCE
Reviewed 3 november, 2021
No one at front desk and no way to notify anyone I was there. Light in refrigerator out. Enough kitchen gear to fix meals unless you need to cut something (no knives). Fireplace didn't work. Phone didn't work. Corroded showerhead-no spray, just dribble. No milk for cereal just large cartons of almond milk. I won't stay here again.
Clean Hotel in Residential Area
Reviewed 21 october, 2021
We stumbled on this gem in Pacific Grove, and plan to return the next time we are in the area. The bed was comfortable, and the shower was large. The breakfast was basic, but we did not expect much given the times of COVID. My husband and I came to see the Monarch butterflies in late October, and were not disappointed. Remember binoculars. We also went to the beach and Pt. Lobos during low tide. We recommend the Red House for breakfast, and Passion Fish for dinner. The rooms here were clean and pleasant. The staff was helpful.