Based on 1263 review
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Stop at The Pearl South Pacific Resort to discover the wonders of Pacific Harbour. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Pearl South Pacific Resort. Television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk can be found in selected guestrooms. Entertain the hotel's recreational facilities, including boats, canoe, hiking trails, snorkeling, wind surfing. A welcoming atmosphere and excellent service are what you can expect during ...More details
Check-out ends at: 11:00
Glitches ruined a 5 star stay
Reviewed 30 november, 2021
Staff were friendly and helpful. Had issues with our room key, had to go to reception twice to get key reset as it didn't open the door. Stayed for 2 nights and room wasnt cleaned on 1st night, even though sign was put out, locked door may be reason for that.
Place is good but problem is with customer service
Reviewed 22 november, 2021
The hotel is very nice, however the service is pathetic. The security office didn't respect but instead was swearing. Communication breakdown within the team. Reception mention water sports kayak activities open till 5pm when we reach at 3pm the person at pool says no it closed at 3pm. Was bit rude and no helpful, not even smiling and even in the pool everyone were told to wear silk qnd not cotton clothes but this information should be told earlier rather thn in the pool. Dinner was also pathetic- overall rating is poor due to pathetic customer service. Even service recovery was not done after my complaint.
No night life
Reviewed 13 august, 2021
Honestly this hotel has so much potential, beautiful pool and beach. Biggest complaint if you’re coming here as a adult vacation, just expect to be kicked out of the pool area/bar area at 11 pm. Pool bar closes at 9, and they kick you out of the pool/outside area at 11. No different for weekend nights versus weekdays either. So if you’re coming with a group of adults and plan on being able to stay outside to hangout, this is not the hotel for you.
Reviewed 17 april, 2021
Great place to relax with family or base yourself for snorkelling and scuba dive at Beqa. The ocean view room had an uninterrupted view of ocean and dinner beside the inlet was nice as sun settles. Simple meals but decent. Rooms are modern and clean
Reviewed 14 april, 2021
Feb 13th, 2021 - The Pearl Resort hosted our Engagement Event "Jashvir & Jotishna". I must thank Mr. Kamoe our wedding manager who did an exceptional job in accommodating all our wishes - decorations, theme designs, room bookings, sound systems, buffet dinner, cakes, cope up with our Indian Families drama, music and many more. Loved the complimentary spa & dinner and a romantic special royal villa for the couple. It was just a dream come true. The only drawback was one of the staff member was rude serving the buffet dinner but Mr. Kamoe gave us complimentary dinner to make it up for that as well.