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Just amazing a true little gem
Opinión escrita el 23 de Agosto de 2021
This hotel was just amazing loved everything about it . It was friendly clean and the room was brilliant with an amazing view. Can’t wait to go back.
Nothing was to much trouble breakfast and evening meals were delicious.
Bar was cosy and friendly in the evening and the view from the garden was breathtaking.
This hotel was truly a little gem in a beautiful location.
Wish I had booked for longer. Loved the family run atmosphere and relaxed feeling this hotel brought.
Opinión escrita el 22 de Agosto de 2021
Lovely location, short walk in to Padstow. Compared to prices in Padstow this place is cheap but overall we didn’t feel welcome by the majority of staff who work there.
I note some comments about the rooms from other people, our room itself was okay. Basic, dated but generally clean and bed was comfy. It was more the vibe for us. When we arrived no one seemed to know what they were doing, we asked if there was a table for food and we initially we were told no (despite the place being empty) so it just seemed like they couldn’t be bothered. Not a great start. They asked if we wanted to book in breakfast which we said yes, we can down in the morning and one staff member was sat reading a book. We said we had pre-booked and again we got an unwelcome look, she then left to start the breakfast. It was only us for breakfast, rubbish atmosphere sat in a cold dingy room whilst the family who owned it sat in the next room enjoying breakfast again making out like we were an inconvenience to be there. Also I ordered a veggie breakfast and didn’t get a veggie sausage and they charged near £8 for an egg and some mushrooms.
We went to Padstow on the last night and came back around 10pm. We sat and had a drink in the bar, only people in the bar. We had a packet of crisps in our bags from earlier so we opened them and again another rude staff member abruptly told us we couldn’t eat something we didn’t buy there. I wouldn’t have minded if she’d have asked nicely but it was again extremely rude to the point we went upstairs. Also, I think given we had tea, breakfast and drinks there, I’m sure they could let us have a single packet of crisps.
We basically felt confined to our room due to feeling like a huge inconvenience whenever we asked something. If you are literally just going to go stay there to get your head down and not use any communal facilities then it’s probably alright (still not worth the money). But I’d generally avoid and won’t stay again.
Opinión escrita el 9 de Agosto de 2021
Stayed for one night in August 2021.
The property is in need of a complete overhall. That's the areas we saw at least. The main lounge is very seventies in style and must be said this runs through the building. Stayed in room 7. Lady that showed us said it was the only room that hadnt been renovated, however I noticed someone writing review in room 6 that experienced the same as us. Toilet is just manageable to get in. Shower unit in room itself along with sink. Toilet had rotted carpet and wallpaper comming away. Bed uncomfortable. Very noisy room directly above lounge. Charged £100 for a single night with breakfast on top.
When checking out. Hotel tried to charge me for the room that I had already pre paid.
Mould and damp damage in hall outside room.
The grounds are fantastic. What a view. In the right hands this place could me terrific but unfortunately. It would need a complete overhaul with a modern thinking company to bring the place into the 21st century.
£100 a night was a complete disgrace.
Bizarrely uninterested in welcoming anyone
Opinión escrita el 9 de Agosto de 2021
For some strange reason there was no service at lunchtime on a Saturday in August. We were advised at 1:30 to come back at 4:30 by three people sitting down watching someone paint a small area of the bar. I think this is a not for profit business, not for charitable reasons but due to a conserted disinterest in customers.
Stuck in the Seventies
Opinión escrita el 16 de Julio de 2021
I was in two minds wether to write a review but decided that prospective visitors need to know about the negative aspects of staying here. But first the positives.
The hotel is in a beautiful location with stunning views at the rear of Trevone Bay. It’s only 5 mins walk down to Trevone Beach, which is lovely and has a very pleasant beach bar with great food and drinks.
There are some stunning coastal walks nearby, one of which will take you to the beautiful, neighbouring Harlyn Bay, popular with surfers and families.
The hotel is family run and has a pleasant family atmosphere during the day, although sometimes you can feel like you are intruding as they tend to gather in the main bar area. The service is pretty good and the food is mostly excellent. There is zero atmosphere at night and we were generally the only customers in the bar in the evening.
Unfortunately the hotel is extremely dated and looks like it hasn’t moved beyond the 70’s. Our room, which we were led to believe is one of those that had been renovated, was scruffy with peeling wallpaper and a bathroom door that wouldn’t shut. The decor left much to be desired. Due to a mix up with our booking we were told we had to move to room 6 for 1 night against our wishes. The room was like a time capsule from 1975. There was a shower cubicle and sink in the carpeted bedroom itself and an unpleasant musty smell reminiscent of dry rot. The toilet was so small that when I used it I banged my head on the door. The furniture was old and dilapidated. Such was the atmosphere in the room that my wife refused to sleep in the bed and, instead, lay on a car blanket on top of the sheets. We both refused to use the shower. When I complained to the owner I was told this was one of the rooms still to be renovated but that all hotel rooms used to be like this. Not in my experience I’m afraid! Due to our complaint the hotel did agree to a refund for the 1 night. Another family advised us that their room contained a blue bathroom suite popular several decades ago.
The restaurant area had a dirty floor with food crumbs and hairs from the dog and cats that roamed about inside.
The garden area has a number of benches to sit at and could be extremely pleasant except for the piles of dog excrement left there in areas where children were playing.
This hotel could be fantastic but needs time, effort and lots of money to bring it into this century. For a one night stop over it may be useful but beyond that I’d seriously look elsewhere.