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Very nice hotel
Opinión escrita el 13 de Mayo de 2021
I stayed at the hotel in january for 9 days. The hotel director itself provided me with the room, which was big, clean and had a kettle and teas. The interior was on a 3 star european level standards. Every day, the housekeeping very friendly cleaned my room and added more snacks, tea and toiletries. Breakfast has a big variety of choice, including local dishes, as well as lunch and dinner. I felt like I am eating local food which was amazing. They didnt have a lot of vegetarian choice, although they had some at least. So I had to eat meat. The hotel staff was very friendly and helpful, they even kept me company when I was working in the lobby on my computer. They speak enough english. Location is just by the skislopes but you still have a shuttle to drive you the short way there, which is great. They have a wide variety of ski equipment to rent, which is in good condition. They also have a great gym, which is needed after a lot of delicious baclava ;) I want to thank every one to make my stay unforgettable and very enjoyable! I wish we meet again one day, I will for sure stay at the same hotel. çok teşekkür ederim Slovenya'dan <3
Opinión escrita el 4 de Octubre de 2020
Stayed for two days. This place has many qualities. Rude reception, dirty carpets, having no intention to fix any problem being complained about, poor breakfast, no shampoo or conditioner (the standart stuff in even 3 star hotel). Soap despencer for washing hand and shower with the same soap inside. Thank God the bed sheets were clean. You can see clearly the indifference of being a ski resort with a guaranteed number of customers in winter. The dirty carpet photo is attached which was claimed to be a coffee stain. Whatever you ask about is being answered as procautions for the pandemic but in a 2019 comment another customer wrote that the answer for any complain is "due to customer load". No bellboy to help, no one shows you your room. Claiming that in pandemic they don't provide this servis unless it is asked by the customer while they don't offer it anyway and you stay in the lobby with your luggage standing with no help and asking yourself why this indifference.
Opinión escrita el 21 de Febrero de 2020
We were happy with our stay in Palan Hotel. They provide shuttle service to the skiing areas. Very close to the airport with no problems overall. Decent food and rooms. Good value for money. I recommend for a skiing trip to Palandöken.
Such a Denoded hotel
Opinión escrita el 13 de Mayo de 2019
When you see the building you could start to get bored. When you get inside you wanna leave the hotel as soon as possible. The only good thing about the hotel is that it is one of the oldest hotel in Palandöken skii area which is one of the most famous in Europe. But hotel sucks. The dinner is low quality, the breakfast was open buffet but all the ingredients used in meals were the lowest quality. The ceiling is flattened, the colors are boring,the rooms are old fashion. I don't understand how come this hotel earns money like this. On the other hand, Erzurum is the most conservative city in Turkey. I felt really uncomfortable when I got there. It was Ramadan, locals were fasting, and nobody cares if you are tourist. Everywhere were closed. There is no service in any restaurant during the day time. I wonder how will tourism evolve here if people are so conservative like that. Erzurum lives 100 years back compared to other Turkish cities and regions. And this hotel is the representation of this old school tradition. I don't care if the people are good an hospitable, I felt uncomfortable here. I feel sorry for all those historical beauties are left on those Amish people's hands...
Opinión escrita el 5 de Marzo de 2019
The hotel is just ok and the facilities are not to die for.Their swimming pool is nice and warm especially for the snowy season and the food is not the best.Their breakfast does not give you many options and this is a place you can use if there are no other places.