Hotel Plaza Palenque Inn

Starting at

$ 51

TripAdvisor Review

Based on 120 review

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This attractive hotel is situated in the relaxing Palenque area in Mexico. The hotel comprises a total of 100 rooms and features an air-conditioned foyer with a reception desk. Dining facilities include an appealing restaurant and a cosy bar. Room and laundry services round off the facilities on off...

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Property Info

This attractive hotel is situated in the relaxing Palenque area in Mexico. The hotel comprises a total of 100 rooms and features an air-conditioned foyer with a reception desk. Dining facilities include an appealing restaurant and a cosy bar. Room and laundry services round off the facilities on offer. The stylish rooms come with a private bathroom, a direct dial telephone, a minibar fridge, air conditioning and a hire safe.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    19

  • Very Good

    46

  • Good

    35

  • Reasonable

    11

  • Bad

    9

Travelers profile
  • Business

    9

  • Couples

    36

  • Solo travel

    7

  • Family

    30

  • Friends getaway

    22

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Descorche. . .learned a new word here

Reviewed 11 march, 2019

Whoever is in charge of the rules at the restaurant and pool need to look at their policies and make them more guest friendly. First they said no outside drinks at the pool, which would have been ok if they had attentive service, but we had to go to the restaurant to order in our bathing suits. Then the second round of Margaritas were half the size of the first ones. Then we made the mistake of eating dinner there and even though we were the only ones dining there they manged to continue the mediocre service and then charged us a decorking fee (descorche) for a a couple bottles of beer we brought to dinner because they did not have the brand we preferred. Yes, they actually charged us 35 pesos per beer to serve us our own beer. The facilities are nice for the price and front desk staff were friendly and accommodating. Rooms were clean and comfortable, but little hot water. I'd give the front desk 5 stars for service, because they truly were helpful, but the restaurant manger and staff really dropped the ball here.

T0DC0M

Exchange Rate at Hotel: One King Equals Two Doubles

Reviewed 22 november, 2018

When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.

alexandreesteban

Comfy and relaxing place after a long day

Reviewed 18 october, 2018

We stayed here after a tiring day of travelling from San Cristobal plus visits. We arrived just in time to spend a relaxing afternoon by the pool with warm weather. The pool area is super neat, we loved it :) The rooms are comfy and clean, and staff really nice. By the end of the day we were exhausted and had dinner at the hotel, yummy! We also played a fun game of pool. Plus, the hotel was accommodating and let us leave our luggage while we were on a 2-day tour.

MelanieBamba

Quiet and beautyfull

Reviewed 1 may, 2018

Very nice place to stay if you want to visit and explore Palenque and nearby Mayan sites . The rooms are clean and share every possible ammenities . The staff is very kind and helpfull .The pool is great and very welcome after visiting the Maya remains in the neighborhood .

452mauricem

Wish I could give it no stars

Reviewed 24 april, 2018

There was No hot water The Shower didn’t drain There were baby cockroaches in room. Best thing was lovely pool. Nice pool towels. This is not a place we would ever recommend to anyone. Very tired. We were somewhat deceived by the pictures.

Susan g