Based on 6813 review
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Surrounded by a tropical garden and pool landscape with palm trees, this fantastic hotel enjoys an excellent location directly on the marvellous white sandy beach and the turquoise waters of the Caribbean Sea. It features 6 restaurants, 4 bars, a nightclub and various sports facilities. This is a perfect place to enjoy a holiday under the sun for families with children and honeymooners.
Check-out ends at: 12:00
Pool and wellness facilitiesOutdoor Pool.
Business Facilities / FacilitiesMeeting Rooms
Reception servicesConciergeLuggage storage
Happy to be back at our home away from home.
Reviewed 27 november, 2021
This was our 9th visit to Barcelo Aruba! It would have been the tenth but we cancelled last year due to the pandemic. Once we arrived, it was like we never left! Starting with the wonderful, Sandra Steba in the Royal Club we were once again made to feel like cherished family. The staff at Barcelo can't do enough for you! We had amazing service in the Royal Club restaurant from everyone there! Joyce, Ederlina, Jaimie, Roddel, and everyone there makes sure that you have everything you need!. When we stepped into the Kyoto restaurant, we got such a warm greeting from Myrna and she made sure that our two visits to the restaurant were wonderful. Zotina and Dale are the kindest, friendliest people on the planet. Francisco and Ruben made sure that everyone at the beach were happy and hydrated!. Our housekeeper was wonderful (unfortunately I can't remember her name.) Lenny Lake performed twice during our stay and was wonderful. Shevon made the checkout process easy and made sure that we had transportation to the airport for our return home. We would have rather stayed!! It would be great if the resort regulated the saving of chairs by the pool so that you don't have to get up at the crack of dawn. I guess not everything can be perfect! We eagerly look forward to our next visit to this wonderful resort.
Outdated hotel facility and service ( not worth for all inclusive)
Reviewed 25 november, 2021
It’s 2-3 stars hotel quality. Really outdated hotel with low food quality False advertisement. Booked a Deluxe Ocean View, but the deluxe ocean view is facing the parking lot and barely see the ocean. Not sure if the manager Jenny from the front desk deceived me. Here are my experience - No smiles!! Very dry and moodless service from all the restaurants - not able to make dinner reservation even though it’s all inclusive hotel - bad food quality (cheap menu and everything food we tried is over cooked and too dry) -card door key is not working so many times and had to change the room (very common issues) - dirty and outdated bathroom (leaking shower and stains in the tub) - not working refrigerator -no snacks even though it’s all inclusive -Not working TV remote controller -creaking bed - no food service to the sunbed near the pool) - very limited number of sunbed around pool - broken pool tiles are everywhere - no one clean up trashes around pool
Terrible food, sub-par customer service.
Reviewed 24 november, 2021
First, I paid $4957.75 for the week. It was supposed to be ocean view. It wasn't. I didnt want to start off the trip on a bad foot so I didnt say anything. They wouldnt allow us an early check-in and we were told we had to wait until 4pm. Then when we showed up at 4pm the room wasnt ready. They were still in the process of cleaning. The room wasnt cleaned the next 2 days either. The food was terrible so we wound up eating out almost ever single meal so the "all-inclusive" was for nothing. I spent an additional 2k in dining out because the food was so bad. Once, the manager at the one buffet raised his voice at my girlfriend. Because we were conplaining about the food. After he and I argued, he apologized. This was the last straw. I went to the manager "Martin" and told him all of my complaints, food, room cleaning, service, etc. He did nothing except he and another person came to the room and made sure it was cleaned. From that point on the room was cleaned but no other issues were addressed. With all of the beautiful hotels next to the Barcelo, I wouldnt recommend staying there. It is over priced, the service wasn't great and the food is down right terrible. At check out, the front desk manager, Jenny Rodgers, was polite and apologized for our stay. She agreed that something should have be done and wanted to offer something for a future stay but its too little too late. It should have been handled during our stay. Not an attempt to get us to come back and waste more money. Look at the food pictures. Do you think that is worth 5 thousand for a week?
One of the best vacations
Reviewed 22 november, 2021
We headed off to a rough start but when all was said and done Martin the manager made it right resulting in one of the best vacations ever. We highly recommend the Barcelo in Aruba. Highly recommend out of the four restaurants Hibachi would be number one Mexican would be number two and that's it . I guess it all depends on your taste. The beach is superb and the attendants and service are such hard worker's and are greatly appreciated. Downfalls of the resort was the all-you-can-eat buffet breakfast most of the food is very dry. Not a good selection of liquor even though it's all inclusive you only have one selection of beer and one selection of vodka, just a little disappointed on that. The pool area and the beach area people save their seats from the night before it appears that they save them for the whole day, they put a towel on them to hold them and do not use them for the day. this is not right they should have a time limit if nobody's sitting in those chairs they should remove the towels. All in all this is a great trip and I would stay again. Oh did I say how great the staff is along with the room attendant and how friendly everybody is that's another Plus.
Reviewed 22 november, 2021
We had our wedding on November 15, 2021, and it couldn't of been more perfect. The wedding coordinator, staff and all others involved were spot on with everything we wanted and made our special day a very memorable one! Everything from preparing the day before, and day of, the ceremony, the dinner, the cake! I can't say enough good things about Barcelo ARUBA! Highly recommend staying there for any occasion.