The Westin Desert Willow Villas

Starting at

$ 219

TripAdvisor Review

Based on 1538 review

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This impressive and welcoming all-villa, desert retreat is surrounded by family recreation and offers an array of amenities so that the entire family can enjoy. Visitors may wish to renew their spirits exploring the Santa Rose Mountains and the Joshua Tree National Park, which are just minutes away ...

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Property Info

This impressive and welcoming all-villa, desert retreat is surrounded by family recreation and offers an array of amenities so that the entire family can enjoy. Visitors may wish to renew their spirits exploring the Santa Rose Mountains and the Joshua Tree National Park, which are just minutes away from the resort. All the comfortable and stylish villas have just-like-home touches making them fully equipped and ideal for a relaxing holiday experience. They are fitted with a completely equipped kitchenette and a large bed for a restful night's sleep. Visitors will be amazed by the incredible re...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Pool and wellness facilities
.
Reception services
Concierge
Business Facilities / Facilities
Business Center
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourContactless check-out availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tour24 hour receptionEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourSwimming pool with wheelchair accessMountain biking nearbyMultilingual teamEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourQuick checkoutBreakfast available (surcharge)Wheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourFree self parkingTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hotel also features a hair salon and barbecTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge sePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This campground also features a picnic area and barbecue grills.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa. Additional features at this guesthouse include complimentary wireless Internet access and ski storage.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iKaraoke

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    887

  • Very Good

    417

  • Good

    133

  • Reasonable

    57

  • Bad

    44

Travelers profile
  • Business

    43

  • Couples

    524

  • Solo travel

    34

  • Family

    645

  • Friends getaway

    109

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A family-oriented resort

Reviewed 29 november, 2021

I could go in to great detail about the Westin Willows, but will limit my review to just following: 1.Don’t bother to keep your Marriott profile updated, they don’t look at it anyway. 2.Don’t bother to request any kind of room location or floor level, because they don’t any pay attention to that, either. 3.Don’t think you’ll be able to check in at the 4 pm time if you need a room change because you’re two adults and they’ve located you right above of the childrens’ pool which doesn’t close until 9pm. 4. Don’t bother to visit this resort unless you are a family with children as the adult-oriented areas were closed including the Adult “Quiet Pool” which had a posted sign saying “amenity closed”. Also closed was the Agave Grill leaving only the pool snack bar with 100s of kids running around for an afternoon glass of wine. 5.For your $300-$400 a night all you get is a bed to sleep in. There is no housekeeping. There isn’t even a bottle of water in the room. As one can see from our reviews, we have been lucky enough to travel a great deal over the past 22 years or so —-minus Covid months. In the last few months it is has become clear hotels are taking advantage of Covid to cut/eliminate services, dramatically raise prices, etc. I do understand staff is difficult to find but hopefully that will improve. In the meantime, prepare for an entirely new travel experience —- and not a good one.

buford33

Beyond the call of duty

Reviewed 28 november, 2021

This was our second week in two years spent at the Westin Desert Willow Villas and we, yet again, had a marvelous experience. As was the case the first time, the facility was clean and modern, the resort offerings were numerous and readily available, and the customer service was truly outstanding. Per the latter, I mistakenly left a few valuable items in the safe. When i called to report it, the representatives were very understanding and immediately arranged for the items to be overnighted to me at their expense. Thus, the title "Beyond the call of duty". We can't wait to return :-)

8timl

Nice Place, Poor Information

Reviewed 8 november, 2021

Nice Hotel, room, etc, BUT: The only information we received was a single general Covid-oriented sheet. There was no helpful information except a text number. Seems that we needed to figure things out for ourselves or keep texting. This texting and phoning the desk worked, but what would be better would be: - A second "FAQ" sheet: How to get garbage picked up; there are bottles of water available at pools, etc. - A website link to all the informative copy that is usually in binders in the room (and understandably not these days)

christopheraV7617OK

Black gunk in the bathtub

Reviewed 2 november, 2021

We've stayed at this place before. Good value for the price, our unit had a full kitchen and lots of space. HOWEVER, I'm still traumatized by what happened on the night before we checked out, and extremely disappointed in the lack of follow up. I ran a bath and started the jacuzzi jets, and after relaxing and closing my eyes in the tub, I looked around me and there were hundreds of floaty black thing about a half inch in diameter that were swirling around in the water. I don't know where it came from or what it was. When we checked out I showed photos to the front desk and also told them that we had left the tub full of the yucky black things full so that management could investigate and get back to me. What was it? Is it toxic? Was it also in the drinking water in smaller particles? It was traumatizing and I made that clear but have not gotten a call from management which I was promised. I don't think I could ever stay there again.

Sandi C

Lots of work by me

Reviewed 30 october, 2021

After using points from a friend, we arrived for 3 nights at our fave desert getaway. I asked the check in woman for an upgrade, based on my gold elite status. She said she would look for one. Got to our room near the quiet pool to see a regular room...called and was told that I didn't ask for anything. Argued some with the agent, who said I can pay $45 extra each day for an upgrade. Said no thanks! On the night before check out ( while a a dinner with friends) I got a text reminding me of the 10 am checkout. I already had made arrangements in person at the front desk that day for a later check out since we were golfing. Spent the next 10 min arguing via text! Bottom line- Gold elite tier status states " upgrade when available" AND late check out at 4 pm, to which we were not able to get and had to work to get anything! Not happy at all, especially since we have stayed here many times and got what we requested if available.

moogenheimer