7 Springs Inn & Suites

We made this booking for 3 nights, arriving Sunday April 11th, 2021 and departing Wednesday April 14th, 2021. When making the reservation we requested a quiet location room as this was to celebrate our 40th wedding anniversary, our first getaway since 2019 due to covid19. So, as you can imagine we were excited to return to Palm Springs and to the hotel where we have stayed before some years ago. We were given room number 118, not a very nice room, a dirty stained carpet, furniture that was well worn and a bathroom that needed a good makeover. It was evident that the people in room 117 liked to have their TV extra loud as we could hear it pretty much above our TV volume and hear it even with earplugs in. Unfortunately, this continued throughout the night, they did not turn it off, we could hear them in and out all night standing outside, smoking and talking on their phones and basically disturbing the peace. My wife wanted to speak to the manager the next morning, but he was not available before we went out for the day. Unfortunately, upon our return Monday afternoon we realized the noise makers were still there as we could hear their TV and they were again in and out every few minutes standing outside our room. We wanted to make the most of the evening and headed out, upon return it was crazy in their room with shouting and their TV noise. By 10pm we went over to see the night manager to complain and asked to be moved, he said he would speak to the people in the room, why he could not just move us we do not know. It would have prevented the nightmare to come. Unfortunately, I guess that just made things a lot worse, the noise continued and by about 1am they were outside every 10 minutes outside our window and leaning on our door yelling on the phone. So, at 2am I went back over to the office not realizing it closed at midnight and there was no one to report this bizarre behavior going on, we even tried the 0 on the phone hoping we could leave a message but to no avail. We were getting genuinely concerned about our safety and what was happening as obviously these people were on drugs and drug dealing was going on as at 4am someone came banging on our door to be let in, the men were let into 117 with more shouting and raised voices. It was extremely frightening to have to go through this, why were people allowed to get on the property who were not staying there without a key card? it was certainly made even more frightening as the hotel had no security to deal with any of this and no one to report this to as it happened after midnight. After the door incident at 4am we basically packed our bags dressed and waited for 8am to come around so we could just leave. When I explained this to the young man at the desk, Tuesday morning he said for us to contact the manager of the hotel to explain what transpired I was told if we left, I would still be charged for the third night we had originally booked, but there was no way we would spend any more time there so we left and headed home. This was a nightmare that I hope never to endure ever again. I have since contacted the manager of the hotel without any response which does not surprise me. I would just recommend anyone to go someplace safer and cleaner.

Retro hotel but for the price it’s a decent deal. We had room 224 and I’d recommend asking for an alternative as this is right in front of the stairs so higher traffic area and some noise. We really enjoyed the courtyard and the warm/jacuzzi pool. Room has fridge, microwave and coffee machine. Bed was too soft for our style, but I like a firm mattress. Updates to hotel feel a little DIY but again price is right and we found distance to Main Street and restaurants mostly manageable. While in the area, for a short one hour drive is highly recommend the ladders trail too, that was worth the trip all in. I should also say Saturday night in Palm Springs was fun but Sunday night my hubs gave the place a phrase... “Palm Springs, was good in its prime”... as we struggled to find decen, stocked open restaurants.

We needed a place to stay for one night and settled on 7 Springs because it was the most affordable room available. Friendly people and comfortable beds. Rooms are on two levels with common hallway so good for a family who needs two rooms. Highly recommend if you are in the area.

Stayed here for 4 nights and there’s quite a bit to report on.... The good: could be decent value given even mediocre hotels in Palm Springs seem pricey now. The retro courtyard style of the hotel is exactly what you’d expect in PS rather than a generic chain hotel. The second room was decent, more on that later. Giant hot tub was nice. Pretty good location close to town. So nice not to have all the extra resort fees, parking fees etc that other hotels in the area charge. The bad: the first room we were given (118) was nasty. It was old, tired and run down. The carpet looked badly stained, it wasn’t particularly clean, walls were beat up, no room at all in the bathroom to store anything. We listed one night before asking to change rooms. The upgraded room for $20 a night was much much better but still needed a lot of maintenance. The toilet didn’t flush properly, the shower head was spraying water everywhere etc. The full kitchen was nice. Then friends arrived for the weekend and we’re also given room 118. They were also not willing to sleep in that room and request to change rooms was accommodated. Make sure you get an updated room... The ugly: there were at least 2 rooms where seriously sketchy people were hanging out. People that were obviously up to no good with lots of different people coming and going into the rooms, including some young girls. Eesh.

We were not impressed by this hotel. Room was “tired”, needing paint on corners, there were chips out of the furniture, the rug was gross and was lifting in places. Wallpaper was torn in the steep stairs that lead to our room. All in all a big disappointment. Staff was rather blasé and didnt seem too interested in leaving a good impression. Just a big Yuk in our book👎