Colony Palms Hotel

Starting at

$ 516

TripAdvisor Review

Based on 1028 review

See all

Originally dubbed The Colonial House by reputed mobster owner Al Wertheimer, the Spanish Colonial style hotel began receiving guests in 1936 featuring plenty of sunshine, a good night's rest, as well as a legendary underground speakeasy and brothel. The hotel was renamed in the late 1940's when Robe...

More details

Availability

Select the date of your trip

Property Info

Originally dubbed The Colonial House by reputed mobster owner Al Wertheimer, the Spanish Colonial style hotel began receiving guests in 1936 featuring plenty of sunshine, a good night's rest, as well as a legendary underground speakeasy and brothel. The hotel was renamed in the late 1940's when Robert and Andrea Leeds Howard took possession. For the next 25 years the hotel was a haven for young Hollywood in Palms Springs. Having just re-opened after an extensive renovation, the Hotel has regained its swagger as a stunning boutique. The hotel was designed by Los Angeles based Martyn Lawrence-Bu...

More details
Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool.
Reception services
ConciergeLuggage storage
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyChildren are not allowedMasks available to guests24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Recommended for adults onlyWithout elevatorsMeal service changed to increase securityThe use of a mask is mandatory in the establishmentParking (limited spaces)Reception with wheelchair accessIn-room accessibilityParty roomIlluminated path to the entranceMountain biking nearbyMultilingual teamUncovered parkingSpa treatment roomsShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities, which include a 24-hour fitness center. Additional features aYou can experience a safari, and enjoy an outdoor pool. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This lodge also features a fireplace in the lobby and a picnic area.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You''re sure to appreciate the recreational amenities, including an outdoor pool and a fitness center.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Don''t miss out on the many recreational opportunities, including an outdoor pool, a lazy river, and an outdoor tennis court. This Art Deco hotel also features wireless Internet access (surcharge), baPamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    616

  • Very Good

    225

  • Good

    94

  • Reasonable

    50

  • Bad

    43

Travelers profile
  • Business

    39

  • Couples

    572

  • Solo travel

    70

  • Family

    116

  • Friends getaway

    116

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Wonderful Boutique Hotel

Reviewed 29 october, 2021

Wonderful stay at the beautiful Colony Palms Hotel. Amazing staff, excellent restaurant and beautiful pool. We were welcomed as soon as we arrived from the GM to the restaurant crew to housekeeping and felt like royalty for the entire stay. We can not wait to come back!!

Bernadette R

First Class Service, Food and Accommodations

Reviewed 26 october, 2021

My wife and I just returned from one of the nicest hotel visits we've had in a long time. Staying at the Colony was like staying in Europe. The view of the surrounding mountains is exquisite. The personal, service, food and accommodations are first class. This is truly a 5 star boutique hotel. My wife and I plan on making the Colony Palms are go to hotel when we visit Palm Springs.

I4731CFmichaelr

nice but not a RESORT

Reviewed 15 july, 2021

I was so excited to stay in this boutique hotel. Was greeted friendly upon arrival, asked for a complimentary upgrade but was denied even though they were mostly empty - but that was fine, not everyone grants them. Brittany did however show me personally the choice of rooms that I was able to have and was pleased. The room was very nice and a big bathroom! Amenities were nice. The pool was nice, though it did need to be skimmed, quite a few bugs! I also forgot my phone charger and the rooms are not equipped with USB plugs to bring in a car charger and they very graciously let me borrow a charger they found. Now onto why they only get 3 stars - They definitely DO NOT deserve a $45.00 a day resort fee! While it is a nice property, there is nothing that reminds me of a "resort" In the pool area you have to find your own towels and if you need extra, you have to grab from other lounge chairs. I was never greeted at the pool, nor offered a beverage ( a young kid did bring me a plastic cup of water) or even offered a food menu. The spa IS NOT a spa! it only has rooms for massages - there is NO steam or sauna, how is it considered a spa? What did I pay $45.00 a day for, that's what I'm asking??? Also, $35.00 a day to keep my car parked?? They force you to use "Valet" even though every spot in front of the hotel is empty. I never even used my car the 2 1/5 days i was there - lol and then they tax you on that. Then there is the only restaurant on property. again, how is this a resort with 1 restaurant? anyway, the first night I was there the restaurant was empty, with only 1 party. I had a very simple to go order and when I brought it up to my room, it was wrong. I called down and they said that they would have someone come and take it away, NO APOLOGIES, NO, can I get you something else? just, we will take it off your bill - they left me hungry:( The fan in the room is very loud to add to what the other reviewers r saying! I did enjoy myself, but for the nickle and dimeing that they did - it wasn't worth it! Go and stay at a real resort a pay the same price. Everyone at the front desk is very nice and friendly.

Connector771535

A complete delight and respite!

Reviewed 7 july, 2021

What a relief! An amazing oasis found after having to vacate another area property due to issues - we checked in at 9 pm and we were so warmly greeted that it totally changed what had been a frustrating day into a delight. The entire staff here is incredible - friendly, smiling, and clearly are setting the tone for an upscale boutique experience. We decided to extend our stay and have enjoyed every second. The restaurant is awesome, the serivce at the pool (despite the triple digit temps) was delightful, and the guests are upscale yet non-pretentious. The renovations are very nice, and there are only two or three things that I see that can be improved, one is the necessity to upgrade to smart TVs for those super hot afternoons when one needs a break from the heat, and also the pool needs to be skimmed a few times a day, as well as vaccumed each and every morning. They are just a few details away from perfection, and I know that it's coming and I look forward to watching this hotel take off. After years in this industry, I know a winner when I see one. Bravo, team. Bravo. I will be here frequently.

BonVivantWanderer

Impressive Property, Disappointing Visit

Reviewed 2 july, 2021

We had visited the Colony Palms four times under its previous ownership, and always enjoyed our stay. While the property showed some wear and tear, the staff was incredibly attentive, and we always left our visits feeling very well taken care of. The hotel was purchased by a new owner and completely remodeled over 2020, and we decided to book a visit mid-week to avoid any crowds before the 4th of July. The Good: We called in advance for an early check-in, and not only were they able to accommodate us, but we were upgraded to a deluxe king room. The rooms have really high-end amenities (Le Labo, Frette). The pool deck has been totally redone, with tons of ample shade and four individual daybeds. Our interactions with the front desk staff were lovely, and they were very kind. The hotel is now also adults only, which is great if you want some quality pool time without kids present. The Bad: There's now a $35 parking free per day, which used to be free. While I do appreciate that the hotel has electric chargers and was able to charge my car, $35/day feels exorbitant. While the rooms are beautiful, the air conditioning and fan in the room were incredibly noisy (to the point that we were woken up multiple times during the night). While the day beds by the pool look great (love the palm print), there is only a long bolster pillow, which makes reading or lounging difficult. It would have been much nicer reading propped up! We eventually switched to lounge chairs. The Ugly: The service by the pool was hugely disappointing. While there were two servers, Israel and Rooke, who did a great job and were very attentive, everyone else was not. During our previous stays, waitstaff circulated the pool deck, gave us menus, and kept making sure we had plenty of water and fresh drinks. On this trip, we had to order each meal and drink at the outside bar instead of having anyone check on us. Water was rarely refreshed (it was 108 degrees both days), and used cups/plates sat outside in the sun for hours, which was disgusting. The lack of attentive service is definitely to the hotel's detriment - if waitstaff had checked on customers outside more often, we would have spent lot more money on food and drink. There was a three hour period were no one came out to check on any of the guests by the pool (this was mid-day), and we heard other guests complaining too. The resort charge per person is $45/day, and for that, you want to see the pool area cleaned and refreshed fairly often. Due to COVID, QR codes are available on the back of your room key holder to scan menus instead of using physical menus, but I wish that these codes were also on the side tables in between the pool chairs. The food is just okay, but very overpriced for the quality. An order of shrimp tacos is $18 - three tacos per order, and only one shrimp per taco! We were curious about trying the burger, but $30 for a burger without fries seems very expensive. We didn't see a single person order one during our whole stay. While the hotel offers complimentary coffee service in the mornings, on the first day of our stay, there was no milk and no drink stirrers. The second day, proper coffee service was laid out (stirrers, milk, and sugar included). I'm so sad that the hotel doesn't have the same friendly poolside service it used to. As much as I enjoy the sophisticated and stylish remodel, I'd rather have attentive waitstaff and great food. We missed the fish tacos and Rio Ritas, but most importantly, we missed the feeling of being taken care of. This was our anniversary spot for many years, and I don't think we'll be back.

Sophialu3382