Viceroy Palm Springs Hotel

Starting at

$ 512

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TripAdvisor Review

Based on 1855 review

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Property Location With a stay at Avalon Hotel and Bungalows Palm Springs, you'll be centrally located in Palm Springs, within a 5-minute drive of Palm Springs Convention Center and Palm Springs Art Museum. This 4-star hotel is 7.1 mi (11.4 km) from Palm Springs Aerial Tramway and 8.4 mi (13.6 km) fr...

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Property Info

Property Location

With a stay at Avalon Hotel and Bungalows Palm Springs, you'll be centrally located in Palm Springs, within a 5-minute drive of Palm Springs Convention Center and Palm Springs Art Museum. This 4-star hotel is 7.1 mi (11.4 km) from Palm Springs Aerial Tramway and 8.4 mi (13.6 km) from Agua Caliente Casino. Distances are displayed to the nearest 0.1 mile and kilometer.
- Agua Caliente Cultural Museum - 0.5 km / 0.3 mi
- San Jacinto Mountains - 0.5 km / 0.3 mi
- Plaza Theatre - 0.6 km / 0.4 mi
- Baristo Park - 0.9 km / 0.6 mi
- O'Donnell Golf Club...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Free self parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1022

  • Very Good

    340

  • Good

    227

  • Reasonable

    152

  • Bad

    114

Travelers profile
  • Business

    115

  • Couples

    798

  • Solo travel

    91

  • Family

    246

  • Friends getaway

    301

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Dated.

Reviewed 18 january, 2022

Room was very dated. Plumbing was noisy. Lights flickered. Dirty windows and walls. Seems it hadn’t been updated in a long time. Bathroom shower was dark and quite noisy. Definitely would not recommend.

jhinsf2022

Over price for a very small room and bathroom. There is also charges for everything.

Reviewed 16 january, 2022

Our room and bathroom were extremely small. The bathroom was old and very low water pressure. They ripped you off with every opportunity. They did it in the spa with the massage and the minibar. I paid for extra foot massage in addition to the hour massage. But what they did , it’s the rushed the massage and the foot massage to Fitbit 1 hour and added a bunch extra fees. We also got a charge of $60 with not breakdown of what they were charging .

Claudia A

Walked in on naked in room, no resolution

Reviewed 16 january, 2022

I stayed at this hotel over two months ago for a much needed vacation as I have stayed there a few times before to recharge my batteries. Unfortunatley this will be the last time I ever stay there. Back to staying at the Parker for me. On the second night at midnight a maintenance worker barged into my room, while i was naked, no knock or anything. There was a Do Not Disturb (DND) on the door, and my door was deadbolt locked yet he barged right in. Apparently he was doing a room check as he said the room was to be empty. was in the middle of my stay so the room was not empty. Why he didn't knock or see the DND is beyond me. Do Not Disturb means just that. Being walked in on while fully naked in the middle of the night is very intrusive Anyways, I called the front desk right then as I was shook up and couldn't get back to sleep, and the maintenance worker radioed in as well, and the front desk guy apologized and promised I would get a call the next morning from a manger on duty. I also emailed this in at that time so they would have all the information. One would think they would follow up the next day having gotten these messages yet I didn't get a call as promised so I emailed in to talk to someone. After my 3rd email in requesting to talk I finally got a response from Ms. Coulombe who said she didn't see any of the earlier emails, I met with her and she profusely apologized and told me she could refund me with points for my stay for this incident. As a frequent hotel guest (Over 800 Starwood nights, elite titanium member, ;lifetime platinum), i understand mistakes can be made and I give hotels the benefit of the doubt as i basically live in them. Well, my meeting with Ms. Coulumbe was apparently just lip service. Since my stayI called her many times because nothing was actually done as agreed upon. Getting nowhere with her and all the messages that were not returned I tracked down the GM and talked to him a few times on the phone and multiple emails and he profusely apologized and acknowledged they have dropped the ball many times with this situation. It is now over two months since my stay, and the issue has not been resolved. My vacation was ruined and the follow-up has been a total debacle. I went there for a relaxing re-boot, and have now spent way to much energy since that trip dealing with this mess. Avoid this hotel at all costs.

JdCohn

Beautiful grounds and pools

Reviewed 15 january, 2022

Beautiful architecture and grounds with perfect pools. Th interiors were sad out of date and uncomfortable. Bare minimum and damage to furniture. Bathrooms were original and charming but just needed a bit of work to bring up to the standard you are paying for. A motel 6 interior in 4 star grounds/ buildings. Such a shame ... just needs the smallest bit of care and it would be amazing stay. Fells lazy by the owners to let it get to this place.

B1987HQmichaelt

This is Motel with bungalows.

Reviewed 3 january, 2022

We were pretty surprised by the property. We booked this because it was our first time in PS and wanted to be closer to downtown. The website looked great. Location is great! Food and service was also great. Poolside eating is charming. The 3 pools are nice and the chill vibe is relaxing. This, however, is not a property that should come with a $4K price tag for a 3-night stay. Our room (in the main portion, not a bungalow) was not updated, the bathroom doesn't have the counter space nor the set-up to spread things out and the tub felt as though we were going to fall through in certain areas. The gym needs attention. It is very small. The Peloton and Tonal are newer and nice, but the rest of the weight equipment is in rough shape. One side of the cable crossover was unfunctional the entire time, the bench was very flimsy feeling and I pulled the knob right off when trying to change the setting. There are no stretching mats nor exercise bands of any sort. The dumbbell rack is unsafe due to how the weights have to be placed or they will fall through, and they are missing 10lb and 15lb dumbbells - some of the more highly used (they have 5lbs and then 20lb to 50lb). This may be quintessential PS with the multiple layers of paint and retro charm if that's what you're looking for. If you are looking for luxury and amenities for the price, this wouldn't be your place.

virgils675