TripAdvisor Rating
Based on 51 reviews
See all**Property Location**.With a stay at Red Roof Inn Palmdale/Lancaster, you'll be centrally located in Palmdale, within a 15-minute drive of Lancaster National Soccer Center and Palmdale City Hall. This motel is 1.2 mi (1.9 km) from Palmdale Playhouse and 1.3 mi (2.2 km) from Palmdale...
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This is way below the Red Roof standard.
With the Red Roof name, I sort of expected something that is maybe a step above Motel 6. Instead, it is maybe 2 steps below. There is a lot of cosmetic damage to the motel and to the rooms, and most of it has been fixed with either tape or different color paint. My room was a non-smoking room, as requested, as were most of the rooms on the 1st floor. However, there was a stench of tobacco and weed smoke in the hallway, some of which crept into my room. The room was also rife with the odor of industrial disinfectant. Overall, the hotel is poorly maintained and should be avoided.
The Outside of Building looks like the local city dump
Trash in the hallways, outside by the entry door like someone was evicted. Now the room I was in was pleasantly clean....until I saw the face towel with mold on it. So in short proceed with caution. I guess you get what you pay for! Never again!
If I could give zero stars I would
'When we first walked into our room the wood floors were really sticky, so we took a washcloth and cleaned them. When we wet the washcloth we found that the water from the sink was draining onto the floor under there sink, so we put the trash can under there. Then, until about 2 in the morning there were kids running running up and down the hallways (upstairs and downstairs) screaming and hitting the walls and parents right behind them screaming. I finally yelled out the door for them to stop and then it quieted down. The second night it was the same thing, kids and their parents running up and down the hallways screaming and banging in walls. Finally at midnight I called the front desk and asked them to make thet people stop. She said what noise I don't hear anything. I said 'you have got to be kidding me, they have been running up send down the hallway screaming for hours. Go stand in the hallway for a few minutes you will hear it.' It finally quieted down. We went to the front desk this morning and told the girl everything and she acted like she didn't care. We won't be back and this review is going everywhere I can put it.' The girl mumbled she "Sorry' and then handed me my receipt. There was no concern, no attempt to make things right or to even contact a manager. My husband and I were both really upset about this whole thing. We spent almost $150 for 2 nights to have this kind of an experience both nights in a row. Also, there are new mattresses lined up against the walls in the hallway on really filthy carpet, the vending machines in the lobby were all almost empty. I just can not say enough about how bad this experience was. We were in town for my Dad's memorial and this really didn't help matters at all.
Worst place I have ever stayed
When we first walked into our room the wood floors were really sticky, so we took a washcloth and cleaned them. When we wet the washcloth we found that the water from the sink was draining onto the floor under there sink, so we put the trash can under there. Then, until about 2 in the morning there were kids running running up and down the hallways (upstairs and downstairs) screaming and hitting the walls and parents right behind them screaming. I finally yelled out the door for them to stop and then it quieted down. The second night it was the same thing, kids and their parents running up and down the hallways screaming and banging in walls. Finally at midnight I called the front desk and asked them to make thet people stop. She said what noise I don't hear anything. I said 'you have got to be kidding me, they have been running up send down the hallway screaming for hours. Go stand in the hallway for a few minutes you will hear it.' It finally quieted down. We went to the front desk this morning and told the girl everything and she acted like she didn't care. We won't be back and this review is going everywhere I can put it.
Amazing Hotel
Red Roof Inn hotel is an amazing place to stay! It includes all of my families necessities, talking about inside the room and outside the room. They provide breakfast and snacks! The staffs there are very helpful, ones to count on. And not to forget, their shopping centers nearby are awesome! Definitely come back again