hotel no recomendado
Opinión escrita el 3 de Abril de 2014
Estoy hospedada actualmente con mi esposo, y lo que puedo decirles es que las instalaciones son espectaculares pero el servicio y la comida es pesimo,y el supuesto todo incluido en comida dura hasta las 4 y 5 pm.
Opinión escrita el 14 de Enero de 2010
Muy bueno pero le falta algunas cosas para mejorar... En el tiempo que fuimos aun estban construyendo
Opinión escrita el 27 de Julio de 2021
Our overall stay was good, the front desk and check in people were very nice. We were on 5th floor and view was good. My only issue were the elevators, it is a pain, when we checked out took us an hr to be able to get on 1 and to the lobby and then back to 3rd floor which is the only way to get to the parking garage. Oh and the last message you get where they ask you to start the dishwasher, take out the trash and remove all the bedding like........ !!!!Other than that it's on a good location I did the presentation for Shell Island as well, which was kind of disappointing but that is another story.
ELEVATORS DONT WORK DONT COME
Opinión escrita el 16 de Julio de 2021
DO NOT COME HERE. Even though the beach is nice this place has 25 floors and only 5 working elevators. You need to be a marathon runner to be able to do all the walking that is required to get to the parking garage and then back to your room. There needs to be an elevator technician who they employ always to ensure elevators are working. You will spend your entire vacation waiting on an elevator. DO NOT COME HERE. If you can it’s better to go somewhere else!!
Location, Location, Location
Opinión escrita el 14 de Julio de 2021
We are Club Wyndham owners so for those that are not aware - this is a timeshare. With that being said, they will try to get you to do a sales presentation and you will not receive daily maid service.
With that being said, let's move on to the review of the resort and staff. Prior to even arriving, we had contacted the resort's concierge's desk to find out if they have discounted tickets to some things we were interested in going to during our stay. They do not offer any discounted tickets and could not provide me with any recommendation for things to do or places to eat, so not for sure why they even have a concierge's desk.
As a VIP owner I did make a request that our multiple rooms be located as close to each other as possible since we had three rooms to accommodate our family of 8 adults and 2 children vacation. They did an excellent job of assigning our rooms close to each other, of which we were especially thankful for.
Check in was smooth until being sent to the other desk to get our wristbands, which double as your room key and to be able to charge to your room - perfect for a beach location!! The down side was the "other desk" though. Yes, I knew they would try to get us to attend a sales presentation, but when you have said no FOUR times and provided the reason (here with the entire family) and have started giving a glaring look with your NO, enough is enough! We actually walked off even because she would not take no for an answer. Everyone deserves to be treated better, but when you are the highest level of VIP level - seriously?!?!????
The only REAL downside of the resort is the elevator situation. Unloading was quite a fiasco. The 5-level parking garage is on the opposite side of the very busy road than the resort and you have to get to the third level in order to take everything across the skybridge only to have to take another elevator to get to the elevators that you can access the floor for your unit. And then throw in that the entire week we were there, not once was all the elevators to the units working AND there is no service elevator, so housekeeping with the carts were also using the same elevators! There is a drive directly in front of the resort that can also be used, sparing the parking garage/skybridge portion, but it actually was quicker to use the garage/skybridge to unload and load. Then, even when our unloaded, you still have to deal with the elevator and parking garage situation to go anywhere, especially if you have an upper level unit. (Club Wyndham - I urge you to sit there and listen to people as they deal with the elevator situation. It is deplorable!! I would recommend figuring out a way to add service elevators and have 1/2 the elevators only for Floors Beach, Lobby and through 13 and the other half accessible from the Beach and Lobby floors, but after that only stop for Floors 14 - 25.)
We were on the 22nd floor and had amazing views of the beach and the gulf! Every morning we were able to watch a small pod of dolphins swim by even!!
Our rooms were all clean and very nice. We always appreciate having a washer and dryer in our unit, but when you are doing so much water activity, it is even more appreciated. (I just wish US resorts would take a tip from Mexico and Caribbean resorts and have a retractable clothesline in the showers.)
I know Club Wyndham is a Green Resort, however because of this the water pressure in the showers have MUCH to be desired. (Do you really save water when it takes you 4 times longer to rinse the shampoo out of your hair, followed by taking 4 times longer to rinse the conditioner out of your hair??) The water pressure in our camper is better!!
The resort is directly beachfront and every unit has gulf views! The beach itself was awesome. It is nice powdery white sand and not rocky at all. It is nice and wide and there are jet skis, banana boats, chair rental (a pro for some and a con for others) right there.
The resort is in an EXCELLENT location also to enjoy watching the firework displays for the 4th of July! It is located right between the two piers the fireworks are shot off of!!
HUGE TIP: While we were there (July 2 - 10) there were more than 200 beachgoers rescued by Panama City Beach lifeguards. Pay heed to the flags and be aware there are currents and riptides.
ALSO: During the time we were there we know of at least two children on separate occasions that became missing. The first one, a 3-year old, was fortunately found safe after a 30-minute or so search. The other one, a 6-year old, ended tragically of an apparent drowning. WATCH YOUR CHILDREN!!